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Business Wire
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4 months ago
HOBOKEN, N.J.--(BUSINESS WIRE)--NiCE (Nasdaq: NICE) today announced a fundamental shift in customer experience: with agentic AI native at the core of its platform, enterprises can now run AI agents, human teams, workflows, data, and systems as one intelligent operating model. For decades, customer experience meant routing interactions to people. NiCE changes that. AI now understands intent, res...