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Business Wire
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4 months ago
NEW YORK--(BUSINESS WIRE)---- $CXM #CX--Sprinklr (NYSE: CXM), the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), today released the Sprinklr Social Index report, a new benchmark revealing a stark reality: most brands are visible but unloved. Based on more than 1 million interactions across 1,160 brands over 11 months, the Index shows a consistent gap be...