Delta is asking for damages to cover over $500 million in losses, along with litigation costs and punitive damages, after an IT outage involving CrowdStrike's security software. The airline, which canceled thousands of flights, said CrowdStrike's software flaws reached its computers even though it had disabled automatic updates.
Delta Air Lines on Friday sued CrowdStrike in a Georgia state court after a global outage in July caused mass flight cancellations, disrupted travel plans of 1.3 million customers and cost the carrier more than $500 million.
Delta Air Lines reported the highest net income among U.S. airlines in Q3 2024, despite operational disruptions from a CrowdStrike software update in July. Delta's strong brand equity and quick recovery from the CRWD event highlight its resilience and ability to maintain operational reliability and customer loyalty. Delta leads in labor cost management, having already absorbed significant incre...
United Airlines did not mention the cost of July's CrowdStrike IT outage in its earnings report. The incident especially affected Delta, which canceled thousands of flights.
The legacy carrier is on a good run, and shareholders will be hoping strong third-quarter results can help it shake off last week's Delta disappointment.
Delta Air Lines Inc. NYSE: DAL reported its third-quarter 2024 earnings report, and shares initially gapped down in reaction to the headline numbers. Investors were disappointed by the earnings-per-share (EPS) miss by 2 cents, reporting $1.50, along with a revenue miss of nearly $700 million.
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