SAN RAMON, Calif.--(BUSINESS WIRE)--Sixty percent of Gen Z craves the speed and convenience of AI-powered customer service, but still prefer human interaction for complex issues, according to a new survey conducted by Five9 (NASDAQ: FIVN), provider of the Intelligent CX Platform. This paradox highlights the need for businesses to strike a balance between AI-powered solutions and the human touch...
SAN RAMON, Calif.--(BUSINESS WIRE)--Five9 (Nasdaq: FIVN), provider of the Intelligent CX Platform, proudly announces that GenAI Studio has been recognized as a Best New Product by the prestigious 2024 BIG Awards for Business. Hosted by the Business Intelligence Group, this award celebrates companies, products, and leaders making a significant impact by reshaping their industries and setting new...
SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, Inc. (NASDAQ:FIVN), provider of the Intelligent CX Platform, today announced that members of its management team will present at the following investor conferences: RBC Capital Markets Global Technology, Internet, Media and Telecommunications Conference on Tuesday, November 19th at 8:45 AM Eastern Time UBS Global Technology and AI Conference on Wednesd...
Five9, Inc. (NASDAQ:FIVN ) Q3 2024 Earnings Conference Call November 7, 2024 4:30 PM ET Company Participants Mike Burkland - CEO and Chairman Andy Dignan - COO Barry Zwarenstein - CFO Conference Call Participants David Hynes - Canaccord Michael Turrin - Wells Fargo Meta Marshall - Morgan Stanley Will Power - Baird Arjun Bhatia - William Blair Ryan MacWilliams - Barclays Robert Dee - Truist Siti...
SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, Inc. (NASDAQ:FIVN), the Intelligent CX Platform provider, today reported results for the third quarter ended September 30, 2024. Third Quarter 2024 Financial Results Revenue for the third quarter of 2024 increased 15% to a record $264.2 million, compared to $230.1 million for the third quarter of 2023. GAAP gross margin was 53.8% for the third quarter ...
SAN RAMON, Calif.--(BUSINESS WIRE)--Five9 (Nasdaq: FIVN), provider of the Intelligent CX Platform, today announced the appointment of Ajay Awatramani as Chief Product Officer (CPO). With over 25 years of product experience and a proven track record of driving software innovation, Awatramani will lead Five9's product strategy and product vision as the company continues to enhance its AI and CX o...
SAN RAMON, Calif.--(BUSINESS WIRE)--Five9 (NASDAQ: FIVN), provider of the Intelligent CX Platform, today announced that it has once again been positioned by Gartner as a Leader in the Magic Quadrant for Contact Center as a Service for its Completeness of Vision and Ability to Execute. We believe our AI-driven platform supports large and complex CCaaS deployments, best-in-class professional serv...
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