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HOBOKEN, N.J.--(BUSINESS WIRE)-- #Evidencentral--NICE (Nasdaq: NICE) today announced that the McHenry County (IL) State's Attorney's Office will be deploying NICE Justice digital evidence management, one of the AI-powered solutions in NICE's Evidencentral platform, to streamline the criminal justice process. Through its deployment of NICE Justice, the McHenry County State's Attorney's Office is...

HOBOKEN, N.J.--(BUSINESS WIRE)-- #Evidencentral--NICE (Nasdaq: NICE) today announced that the Calcasieu Parish District Attorney's Office will be deploying NICE Justice, one of the AI-powered solutions in NICE's Evidencentral platform, to safeguard and streamline digital evidence management. The Calcasieu Parish District Attorney's Office is the first DA's office in the state of Louisiana to di...

HOBOKEN, N.J.--(BUSINESS WIRE)-- #Evidencentral--NICE (Nasdaq: NICE) today announced that the Monterey County District Attorney's Office in California has selected NICE Justice, one of the AI-powered solutions in NICE's Evidencentral platform, to fulfill its vision of centralizing management of digital evidence under one platform, and remove the hurdles involved in managing digital evidence. Th...

HOBOKEN, N.J.--(BUSINESS WIRE)-- #AI--NICE (Nasdaq: NICE) today announced that Fulton Bank, a financial service holding company, is taking the next step in its digital transformation by selecting NICE's Enlighten-powered agent assist and self-service solutions. Fulton Bank selected CXone Mpower Copilot, CXone Mpower Autopilot, and the enhanced knowledge management solution CXone Mpower Expert, ...

HOBOKEN, N.J.--(BUSINESS WIRE)-- #AI--NICE (Nasdaq: NICE) today announced that Prosper, a financial services company, has selected NICE as their CX transformation partner. With a breadth of enterprise capabilities to leverage now and in the future, NICE will enable Prosper to manage its customer experience holistically, scale effectively, mitigate risk, and improve operations. Dedicated to meet...

HOBOKEN, N.J.--(BUSINESS WIRE)-- #AI--NICE (Nasdaq: NICE) today announced that Travel + Leisure Co., a global vacation ownership and membership travel company, has successfully migrated multiple lines of business onto the industry-leading NICE CXone Mpower platform, completing a multi-vendor displacement to set a new company standard for customer experience. Travel + Leisure Co. implemented CXo...

HOBOKEN, N.J.--(BUSINESS WIRE)-- #AI--NICE (Nasdaq: NICE) today announced that its CXone MPower AI hyper platform managed a record number of automated customer interactions during the Black Friday and Cyber Monday holiday weekend, as businesses worldwide leaned into automation to meet soaring shopper demands. In addition to the 80% total increase in year-over-year digital interactions for the h...

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICELtd--NICE (Nasdaq: NICE) today announced the release of its 2023 Environmental, Social, and Governance (ESG) report, highlighting its accomplishments in advancing sustainable business practices and delivering on ambitious ESG goals set in the prior year. The report, developed with reference to the GRI 2021 standards reflects NICE's dedication to positively ...