HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) today announced that the Hidalgo County Criminal District Attorney's Office has selected NICE Justice, one of the AI-powered solutions in NICE's Evidencentral platform, to digitally transform evidence management, move cases through the justice system faster, and ensure justice gets done. With approximately one million residents, Hidalg...
HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICEActimize--NICE Actimize, a NICE (NASDAQ: NICE) business, today announced the availability of the next generation X-Sight ActOne which expands upon the robust and open architecture of X-Sight with Agentic AI capabilities that are foundational to transforming fraud and financial crime prevention programs. The Agentic AI capabilities orchestrate all fraud and ...
HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICEActimize--NICE Actimize, a NICE (NASDAQ: NICE) business, has released "The 2025 Fraud Survey: EMEA Financial Fraud Trends and Investment Priorities” report which identifies the fraud trends landscape across Europe, the Middle East and Africa (EMEA). Addressing the challenges and drivers of change in the region, the report includes a deep dive into current c...
HOBOKEN, N.J.--(BUSINESS WIRE)-- #AI--NICE (Nasdaq: NICE) and Deloitte Digital today announced an alliance developed to transform customer service by offering end-to-end AI and service automation. This collaboration is geared towards making customer service a distinctive feature of organizations by redefined AI-powered enhancements. As businesses continue to recognize how critical each touchpoi...
HOBOKEN, N.J.--(BUSINESS WIRE)-- #CustomerExperience--NICE (Nasdaq: NICE) today announced that it was named the Overall Best of Enterprise Connect and recognized for Best Innovation in Customer Experience at Enterprise Connect 2025, a leading conference and exhibition for enterprise communications and customer experience. Both accolades were awarded for NICE's CXone Mpower Orchestrator, the onl...
HOBOKEN, N.J.--(BUSINESS WIRE)-- #AI--NICE (Nasdaq: NICE) today announced that it has been named a Leader in the IDC MarketScape: Worldwide Conversational Intelligence and Analytics 2024 Vendor Assessment (doc # US52047824, December 2024). A total of 16 vendors were evaluated. The IDC MarketScape study assessed conversational intelligence software vendors on two axes: capabilities and strategie...
HOBOKEN, N.J.--(BUSINESS WIRE)-- #ArtificialIntelligence--NICE (Nasdaq: NICE) today announced the launch of CXone Mpower Orchestrator, the only solution that delivers true end-to-end automation for customer service by unifying all touchpoints, including virtual agents, live agents and back-office workflows, on a single AI platform. The solution was unveiled at Enterprise Connect, the leading co...
HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) today announced that the Office of the State's Attorney for Prince George's County (Maryland) has selected NICE Justice, one of the AI-powered solutions in NICE's Evidencentral platform, to enhance its prosecutorial effectiveness, and its ability to administer justice fairly, efficiently and diligently. The Office serves as the chief l...
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