TTEC is recognized by Everest Group for the sixth consecutive year in its Customer Experience Management Services PEAK Matrix® Assessment for the Americas.
AUSTIN, Texas, Sept. 28, 2026 (GLOBE NEWSWIRE) -- TTEC Digital , one of the largest pure-play customer experience (CX) solutions partners for data, AI, and observability and security, today announced it has earned the Microsoft AI Business Solutions Inner Circle award for 2026-2027.
TTEC today unveiled TTEC CARES, a proprietary quality intelligence framework designed to help organizations move beyond traditional quality assurance score
New operation expands TTEC's automotive CX capabilities in Egypt as part of a seven-year strategic collaboration with Volkswagen Group UK Ltd. New operation expands TTEC's automotive CX capabilities in Egypt as part of a seven-year strategic collaboration with Volkswagen Group UK Ltd.
AUSTIN, Texas, Sept. 22, 2026 (GLOBE NEWSWIRE) -- TTEC , a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and customer experience (CX), today announced the launch of a new customer experience operation in Cairo supporting Volkswagen Group UK Ltd.
AUSTIN, Texas, Aug. 24, 2026 (GLOBE NEWSWIRE) -- TTEC, a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and customer experience (CX), has been awarded Gold in the 2026 Brandon Hall Group™ HCM Excellence Awards for Best Use of AI for Learning. The recognition honors TTEC's RealSkill™: AI-Driven Workforce Readiness program.
AUSTIN, Texas, Aug. 17, 2026 (GLOBE NEWSWIRE) -- TTEC, a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and customer experience (CX), today released new research by TTEC Digital showing that despite widespread enterprise AI adoption, many organizations are struggling to realize noticeable financial returns due to outdate...
AUSTIN, Texas, Aug. 13, 2026 (GLOBE NEWSWIRE) -- TTEC, a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and customer experience (CX), today announced its public sector subsidiary, TTEC Government Solutions in conjunction with TTEC Digital, has been awarded a one-year, $21 million contract by the Internal Revenue Service ...
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