Telstra CEO Vicki Brady said on Wednesday an external investigation found that a technical event in its network timing system caused the mobile outage that hit Australia's largest telecoms firm in early July.
Australia's Telstra Group announced an additional share buyback of up to A$1 billion ($705.90 million) on Thursday and reported a 3.2% rise in annual profit, driven by growth in its mobile business and higher customer spending.
Telstra CEO Vicki Brady told a Senate inquiry on Friday that last week's outage at Australia's largest telecoms firm was likely caused by an undocumented design change and a missed software update on a network time-keeping device.
Returning from annual leave, Telstra chief executive Vicki Brady has faced a barrage of questions for the first time since the company's nationwide outage on Wednesday affected train services, payment systems and triple zero calls. Brady says the failure was not the result of job restructuring, insisting that 'people and processes worked as they should have'.
Returning from annual leave, Telstra chief executive Vicki Brady has faced a barrage of questions for the first time since the company's nationwide outage on Wednesday affected train services, payment systems and triple zero calls. Brady says the failure was not the result of job restructuring, insisting that 'people and processes worked as they should have'.
An outage hit services of Australia's biggest telecommunications company Telstra on Wednesday, disrupting taxi payment systems and some train services, with the government saying the issue affected "a large number of mobile calls and connections."
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