MELVILLE, N.Y.--(BUSINESS WIRE)--Verint® (NASDAQ: VRNT) today announced its participation in four upcoming investor events. November 14th and 15th: Oppenheimer AI Impact on Cloud and Communications Summit November 21st: Needham & Company 14th Annual SaaS 1x1 Conference December 12th: Barclays 22nd Annual Global Technology Conference January 8th: 6th Annual Evercore ISI ‘Off to a Running Start' ...
MELVILLE, N.Y.--(BUSINESS WIRE)-- #AI--Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced that a top telecommunications company reported annual savings of more than $10.5 million by using the Verint Intelligent Virtual Assistant (IVA) to power their contact center telephony self-service. The company replaced their old telephony-driven IVR technology with Verint AI-powered IVA t...
BELMONT, Calif. & MELVILLE, N.Y.--(BUSINESS WIRE)-- #AI--RingCentral, Inc. (NYSE: RNG), a global leader in AI-powered trusted business communications for companies of all sizes, and Verint® (NASDAQ: VRNT), a leader in CX automation, today announced a strategic partnership to provide RingCX™ customers access to best-in-class workforce engagement management (WEM) and CX automation. Through this p...
MELVILLE, N.Y.--(BUSINESS WIRE)-- #AI--Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced that a leading bank awarded Verint an $11 million contract for its AI-powered Agent Copilot Bot to assist 6,500 agents in their contact center.* The bank's contact center agents speak with customers for approximately 400 million minutes each year. The Verint AI-powered bot is designed to l...
MELVILLE, N.Y.--(BUSINESS WIRE)-- #AI--Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced it was named a market leader by ISG Research in the ‘Contact Center Advanced' Buyers Guide. Verint was recognized as a leader achieving exemplary status among 34 vendors, underscoring its robust offerings in foundational contact center tools, along with advanced capabilities. With AI-drive...
MELVILLE, N.Y.--(BUSINESS WIRE)-- #AI--Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced that it is Certified™ as a Great Place To Work® for the second consecutive year. Globally, 85 percent of Verint employees said that Verint is a great place to work, scoring higher than last year and 28 percentage points higher than a typical U.S.-based company. Notably, Verint received cer...
MELVILLE, N.Y.--(BUSINESS WIRE)-- #AI--Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced that it has been named the overall market leader for both growth and innovation in the Frost & Sullivan Frost Radar™: Voice of Customer (VoC) Analytics, 2024 Report. Frost & Sullivan independently evaluated over 50 global market players, highlighting the top 13 in its Frost Radar report. T...
MELVILLE, N.Y.--(BUSINESS WIRE)-- #AI--Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced that a global telecommunications company is elevating customer experience (CX) with the Verint Open Platform. Verint Exact Transcription Bot helped the global telecom company ensure that its customers clearly understand the telecom services that best meet their needs and enhanced the custo...
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