SUNNYVALE, Calif., Dec. 13, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the AI knowledge management platform for service, today announced that it has been named a Visionary in the Gartner Magic Quadrant for the CRM Customer Engagement Center.
eGain's stock has fallen sharply this year, driven by revenue declines following the loss of two large customers, which has raised concerns among investors. The AI Knowledge Hub product is greatly benefitting from the increased adoption of AI by its customers, though this is yet to be reflected in the company's topline. Despite the ongoing challenges, the company remains profitable, with $67 mi...
SUNNYVALE, Calif., Nov. 21, 2024 (GLOBE NEWSWIRE) -- eGain (Nasdaq: EGAN), the AI Knowledge Management platform for business, announced today that its Board of Directors approved an extension to the stock repurchase program from November 14, 2024, until the earlier of (i) the date the aggregate amount of shares that can be repurchased under the stock repurchase program have been repurchased and...
eGain Corporation (NASDAQ:EGAN ) Q1 2025 Earnings Call Transcript November 12, 2024 5:00 PM ET Company Participants Jim Byers - IR, MKR IR Ashu Roy - CEO Eric Smit - CFO Conference Call Participants Daniel Hibshman - Craig-Hallum Richard Baldry - ROTH Capital Operator Good afternoon, and welcome to the eGain Fiscal 2025 First Quarter Financial Results Conference Call. All participants will be i...
SUNNYVALE, Calif., Nov. 14, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the AI knowledge management platform for service, today announced that it is a Gold Sponsor for the 20th Knowledge Management Days Conference, being held November 19-20, 2024, in Stuttgart, Germany.
SUNNYVALE, Calif., Nov. 08, 2024 (GLOBE NEWSWIRE) -- eGain ( NASDAQ: EGAN ), the AI knowledge management platform, announced that the eGain AI Knowledge Hub was selected as the Readers' Choice for 2024 by KMWorld Magazine in the Customer Experience and Support category.
SUNNYVALE, Calif., Nov. 05, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN ), the AI knowledge platform for customer service, will announce its fiscal 2025 first quarter financial results after the close of regular market trading on Tuesday, November 12, 2024, followed by an investor conference call and webcast at 2:00 p.m. Pacific Time (5:00 p.m. ET). Chief Executive Officer Ashu Roy and Chief F...
CHICAGO, Oct. 29, 2024 (GLOBE NEWSWIRE) -- eGain ( NASDAQ: EGAN ), the AI knowledge platform for service, announced major product enhancements at its Solve 24 conference in Chicago. By 2025, 100% of generative AI virtual customer assistant and virtual agent assistant projects that lack integration to modern knowledge management systems will fail to meet their customer experience and operational...
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