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MONTERREY, Mexico--(BUSINESS WIRE)---- $cemex #cemex--Cemex announced today that it has been included in Fortune's 2026 Change the World list, marking the fifth time the company has received this recognition. This year, Fortune recognized Cemex for its freshwater-free concrete initiative in Mexico, a program that helps preserve freshwater for communities while strengthening operational resilien...

SAN RAMON, Calif.--(BUSINESS WIRE)--Reputation, the global leader in reputation intelligence, today announced the launch of its Generative Engine Optimization (GEO) Readiness Audit, a new assessment tool that helps multi-location brands understand and improve how they appear in AI-generated search results. Designed for marketing, customer experience (CX) and digital teams, the assessment provid...

AUSTIN, Texas, June 24, 2026 (GLOBE NEWSWIRE) -- Customer expectations are changing faster than many organizations can adapt as AI raises the bar for personalization, speed, and trust.  TTEC , a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and customer experience (CX), today announced the release of the latest issue of...

TYSONS, Va.--(BUSINESS WIRE)--RVNA Technologies, LLC, a Tysons, Virginia-based enterprise technology firm, today announced the acquisition of UXB Holdings, a San Francisco, California-based technology services company specializing in modern customer experience (CX) and work management platforms. Founded in 2015 by former Salesforce.com executive Bruno Saab, UXB was built on a clear mission: ide...

WALTHAM, Mass.--(BUSINESS WIRE)--CallMiner, the global leader in customer experience (CX) automation powered by deep conversation intelligence, today announced a new partnership with PossibleNOW, the leader in enterprise contact compliance. The partnership brings the ability to embed compliance directly into automated customer interactions, helping enterprises scale automation initiatives with ...

WALTHAM, Mass.--(BUSINESS WIRE)--CallMiner, the global leader in customer experience (CX) automation powered by deep conversation intelligence, has enhanced its real-time product with new AI guidance capabilities that deliver on-demand agent support with human-in-the-loop oversight. Within CallMiner RealTime, the agentic AI feature empowers agents to request context‑aware AI support during live...

MANILA, Philippines, June 20, 2026 (GLOBE NEWSWIRE) -- Altius Inspiro, a global leader in digital customer experience (CX) and business process services (BPS), today announced it has won the prestigious 2026 Fortress Cybersecurity Award in the Network Security category from the Business Intelligence Group. Earning this distinction for the second consecutive year, the award highlights the compan...