Gartner Stock News

STAMFORD, Conn.--(BUSINESS WIRE)--Sixty percent of customer service agents fail to promote self-service options, according to a survey by Gartner, Inc. A Gartner survey of 5,801 customers conducted in January and February 2025 revealed that despite the potential benefits of self-service, when agents do mention self-service in customer interactions, 25% make neutral comments, and 12% make explic...

DENVER--(BUSINESS WIRE)--Digital channels now account for 61.1% of total marketing spend, according to a survey by Gartner, Inc. This digital dominance is reshaping strategies across industries, with seven out of 10 sectors dedicating more than 60% of their budget to online channels. The annual Gartner 2025 CMO Spend Survey of 402 CMOs and other marketing leaders in North America, the United Ki...

LAS VEGAS--(BUSINESS WIRE)--Seventy-three percent of CSOs are prioritizing growth from existing customers for 2025, according to a survey by Gartner, Inc. In a survey of 243 CSOs and senior sales leaders conducted from October through November 2024, Gartner found that 57% of CSOs see account retention and growth as a top-3 priority. Despite the importance of retaining and growing existing custo...

STAMFORD, Conn.--(BUSINESS WIRE)--Gartner, Inc. (NYSE: IT) today announced that Craig Safian, EVP & CFO, will present at the William Blair Growth Stock Conference at 3:20 pm CT on Tuesday, June 3, 2025 in Chicago, Illinois. Additionally, David Cohen, SVP, Investor Relations, will present at the TD Cowen 53rd Annual Technology, Media & Telecom Conference at 2:25 pm ET on Wednesday, May 28, 2025,...

Despite recent share price decline, I maintain a buy rating on Gartner due to resilient 1Q25 results and strong underlying fundamentals. IT's key segments like Global Technology Sales and Global Business Sales show solid demand, indicating potential for future revenue growth. Federal headwinds are de-risking, and sales force expansion is on track, reinforcing confidence in growth acceleration i...

STAMFORD, Conn.--(BUSINESS WIRE)--Forty-seven percent of consumers expect to buy more American-made products this year, according to a survey by Gartner, Inc. A Gartner Consumer Community survey of 212 US consumers, conducted in March 2025, found that 42% consumers agreed that they have decided to wait to make a major purchase, up from 2024 when only 28% consumers were reconsidering such expend...

STAMFORD, Conn.--(BUSINESS WIRE)--CMOs report that their marketing budgets for 2025 remain flat at 7.7% of overall company revenue, according to a survey by Gartner, Inc. This is consistent with last year when marketing budgets represented 7.7% of overall company revenue (see Figure 1). The annual Gartner 2025 CMO Spend Survey was conducted February through March 2025 among 402 CMOs and other m...

Gartner, Inc. reported mixed Q1 results, with sales of $1.5B slightly missing estimates, but non-GAAP EPS beat expectations at $2.98 per share. Research remains the main revenue driver, with strong client retention and contribution margins, but federal contract renewals and tariffs pose risks. Despite a decline in NCVI, Gartner showed strong free cash flow growth and maintained a solid financia...