BELMONT, Calif.--(BUSINESS WIRE)-- #AI--RingCentral, Inc. (NYSE: RNG), a global leader in AI-powered customer engagement, today announced new AI capabilities for RingCXⓇ that give contact centers one place to supervise, measure, and plan for AI and human agents as a single workforce. AI agents now handle a growing share of customer conversations, and contact center managers and supervisors need...
BOLOGNA, Italy & BELMONT, Calif.--(BUSINESS WIRE)-- #agenticvoiceAI--Allnet.Italia announced a strategic partnership with RingCentral, Inc. (NYSE: RNG) a global leader in AI-powered customer engagement, to bring AI-first cloud communications to Italian businesses of all sizes. Delivered entirely through a 100% partner model, the collaboration equips Allnet.Italia's network of 5,000+ system inte...
BELMONT, Calif.--(BUSINESS WIRE)---- $RNG #AiTools--RingCentral, Inc. (NYSE: RNG), a global leader in AI-powered customer engagement, today announced a new plugin for ChatGPT and MCP (model context protocol) connectors for Claude to make voice, SMS, and chat data available in LLMs. This enables business users to prompt actions that save time, improve productivity, and complete tasks to drive be...
BELMONT, Calif.--(BUSINESS WIRE)-- #AIInnovation--RingCentral, Inc. (NYSE: RNG), a global leader in AI-powered customer engagement, today announced it has been named to Business Insider America's Most Innovative Businesses 2027 list, produced in partnership with Plant-A Insights Group. The list recognizes publicly traded U.S. companies that distinguish themselves through strong innovation perfo...
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