I maintain a hold rating on Sprinklr as revenue growth and net retention remain weak despite early signs of operational improvement. Transformation initiatives like Project Bearhug and Tiger Shark are gaining traction, with expanded use cases and a healthier product pipeline focused on core strengths. AI-native platform and large enterprise wins show promise, but CXM's net dollar retention cont...
Today, I revisit enterprise cloud software provider Sprinklr, Inc. for the first time since 2022. The company just released Q1 results on Wednesday that beat expectations. Sprinklr has a rock-solid balance sheet with $570 million cash, no debt, and it just announced a significant stock buyback program.
I'm upgrading Sprinklr to a neutral rating after its recent Q1 earnings release showed a stabilization in growth rates as well as a sharp jump in operating margins. Sprinklr is very cheap relative to peers, trading at ~2x forward revenue. At the same time, however, Sprinklr faces tepid growth due both to execution issues and macro headwinds, as well as intense competition from larger players li...
Sprinklr, Inc. (NYSE:CXM ) Q1 2026 Earnings Conference Call June 4, 2025 8:30 AM ET Company Participants Eric Scro - Vice President of Finance Manish Sarin - Chief Financial Officer Rory P. Read - President, CEO & Director Conference Call Participants Arjun Rohit Bhatia - William Blair & Company L.L.C.
NEW YORK--(BUSINESS WIRE)---- $CXM #AI--Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today reported financial results for its first fiscal quarter ended April 30, 2025. “Our Q1 results reflect solid progress in our transformation to better serve our customers and partners. We are deeply focused on improving our execution and del...
NEW YORK--(BUSINESS WIRE)---- $CXM #AI--Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that the company's first quarter of fiscal year 2026 financial results will be released before market open on June 4, 2025. The company's earnings press release will be made available on the Sprinklr Investor Relations website at...
NEW YORK--(BUSINESS WIRE)---- $CXM #CX--Aramex and Sprinklr are partnering to revolutionize digital customer experience for Aramex customers across more than 65 countries.
NEW YORK--(BUSINESS WIRE)---- $CXM #CX--Sprinklr has been named a Leader in the Gartner® Magic Quadrant™ for Voice of the Customer Platforms.
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