Home Depot Stock

It's my pleasure to introduce the members of the management team for Home Depot and to moderate this fireside chat. Today, we have with us Richard McPhail, Executive Vice President and CFO of Home Depot, and we have also with us Billy Bastek, Executive Vice President of Merchandising. Thank you so much for being here today.

Thanks for having us.

Yes. Thanks for having us.

I wondered if we could maybe start out. Obviously, we know very well the state of the housing environment. So, I wondered if we could maybe talk to more of the areas it's coming from and how you position yourselves to continue to take advantage of that over the longer term if the macro backdrop stays the way it is?

Let's turn to Billy for specifics on that, and then we'll open it up a little bit to the broader macro.

Yes. No, we were real pleased with the Q2 results, actually overperformed what we had originally forecasted -- saw a great balance across our business. 13 of 16 categories, as you mentioned, positive comps. And I'd say more broadly, there was a lot less of our top 20 categories that made up the sequencing of that, really only a couple of them were related to the seasonal business. So, really core down the middle. I think plumbing, electrical, hardware, tools, really had a great performance, both in-store and online. So, we're really happy with the balance across the entire portfolio.

There's some pressure related to some of the categories that we didn't call out, but really pleased with the performance and I think the maintenance categories. And really, the core home improvement business has really held up terrifically well, not only in Q2, but in the first half overall.

And, Kate, we think that we're accelerating our share gains. When you look at the broader macro, it's really hard to see any points of inflection in the stats that we look at. The consumer has become more pressured over time over the last 6 quarters, if you look at consumer sentiment, consumer confidence and other factors I'm sure you'll want to get into. Our job in this environment is to control what we can control and to continue to lean into investment because those investments are really the driving force behind the share capture we're seeing.

Right. And just given the share gains that you have been so successful in gaining, I mean, again, you're seeing growth. There are others where you've seen double-digit declines in the environment. Have you seen much change in the competitive landscape with smaller players and just the overall environment in terms of what's driving that share?

In an environment like this where the whole sector is pressured, we think it's a great opportunity for us to use our advantages of scale to take share. We are building off of a foundation that's been in place for the entire history of The Home Depot. Our real estate footprint will never be replicated. Our incredible associate base and our culture will never be replicated. But there are investments that we are making that we think differentiate us, whether it's tools that we're putting in the hands of our associates to make sure that it's easier for them to spend time serving customers rather than just doing tasking, from the product authority that Billy and his team bring every single day, to gains in delivery that our supply chain and our dot-com business are leaning into. And then our great Pro teams and our great Pro teams and our great Pro subsidiaries that are leaning in. So it's not just one thing that's leading to all these share gains. And some of these are really more, sort of, very recent as opposed to others. And Billy, maybe we can talk a little bit about delivery and how much of an advantage that's given us.

Yes. Certainly, delivery across, whether it's FDC delivery model, we rolled out ship from best location about 16 months ago at scale. We recently rolled out more expedited delivery out of the stores. We're seeing 65% of our parcel shipments are shipped same-day, next-day. And then exciting for us is using our network, both in stores and in our broader network, through our MDOs, 55% of our big and bulky products are delivered within 2 days, which we think has been a great competitive advantage and a great customer experience as well. So, we're really pleased with the delivery aspect, both in stores as we've lit our stores up and now with expedited delivery 2 hours or less, we're really pleased with the results we've seen across the board and the engagement from customers that have used that service, both in-store and online, and what we see from that basket from them more, go forward.

And that penetration of same-day, next-day delivery is increasing at an exponential rate. The thing that we love about it, though, is this reflects a strategy we set over 10 years ago when we said, "Look, what are going to be the 2 main growth drivers of The Home Depot? It's going to be figuring out interconnected retail, which includes e-commerce, but begins in the store, and then winning with the Pro, with the common denominator being exceptional delivery." And so we are now bearing the fruits of many years of investment. And it's exciting to finally be able to call out more directly and more bluntly. If you've looked at our marketing campaigns, if you just watch over the last 12 months, you can see we now have achieved the levels of confidence in our delivery capabilities where we're calling out bluntly, "Our goal here is delivery in 2 hours or less for a majority of the assortment in our stores, and we're working to shrink that delivery window every day."

And, yes, it was pretty prophetic. I mean, I do remember that Analyst Day from almost 10 years ago where you declared that you're going to be investing so much in the stores and the supply chain all in the name of speed. And here we are, and that's exactly what the customer wants. I feel that's a core tenet of all of retail now is how fast you can get and how convenient you can be to the customer.

So, in that regard, I think value is the other important tenet for the consumer. And I feel like the pricing environment has just been so volatile -- and that's stating the obvious -- where you've had this multiyear inflationary backdrop accentuated by tariffs last year. And then you've started to see these tariff refunds come in, in the second quarter, and we've heard a lot about promotions and price investment and things to that nature. So could we maybe take a step back and walk through how you've approached the pricing environment, how you continue to convey value? And how do you think about the next 6 months to a year in terms of that value proposition for the consumer?

No, go ahead.

Well, let me just give some, just, financial guidelines and then let Billy talk about the strategy. On our second quarter call, we disclosed that we had received significant tariff refunds. We also clarified that those refunds were utilized to maintain value for the customer, and Billy will talk about that in a second. As you know, we maintained our guidance for the year. That includes maintaining our gross margin guidance for the year. And so you really, sort of, start from that footing. And, Billy, maybe talk about what our stance has been.

Yes. I mean, we came into the year with a lot of known things, but, obviously, since we started the year, some significant input costs incremental into the P&L that we did not have in our base case. So, a lot of what we did with the tariff refunds was we're committed to EDLP and creating value for our customers every single day. And so, we used a lot of that, as I said, to offset some of the impacts. In terms of the promotional activity, we've been less promotional. I mean, our focus is we've got a lot of levers that we can use.

And our focus in merchandising has been to keep that value every single day. We've been less promotional. We've used some of the historical promotional activity to continue to make sure that every day, we can keep our prices where they are today, even with the significant impacts of what we've seen incrementally in the first half, we'll do that into the back half of the year. So, we worked closely with our supplier partners. The teams have done a great job. The merchandise team has done an incredible job.

When you think about planning out promotional cadence and activity, you're doing that way in advance of what we saw into Q2. So, we were very rational in how we approached it with the entire mindset of keeping value for our customers and everyday low pricing, day in and day out. And we'll continue to do that through the back half of the year regardless of any impacts that we might see in the P&L. I'm really pleased with the team. We've been less promotional. We've used that to fund keeping those prices where they are every day.

Maybe if we can move into the Complex Pro. That's another moment in time that I vividly remember where you've made the declaration of the opportunity of expanding the TAM and going after the Complex Pro at another Analyst Day. And so now it's been a few years since you introduced your strategy. You've made several acquisitions. Maybe you could just take a step back and talk to us about the strategy, how you think it's going? And what you think are the biggest drivers going forward?

So, we compete in a $1.2 trillion addressable market. Of that, about $700 billion represents the Pro market. And we have, for a long time, believed and heard from our customers that we have a greater right to win in that $700 billion market than anyone else participating in the market. We've had the right to win; we haven't necessarily had the ability to win. And so, our stores have been a powerhouse for the Pro since we opened our doors. There is no more convenient partner that carries the product authority for the Pro than The Home Depot.

And so, we're already building off of an incredible advantage -- real estate positioning, brand advantage and convenience, not to mention the service model in our stores with our associates. What we knew way back 10 years ago was we're getting a demand signal at our Pro desk that is asking for delivered sales. And so, the beginning of all this actually started where we said we are now reaching a problem where if we say yes to more delivered sales out of the stores, we are going to become a staging warehouse. And there were stores that were highly penetrated by the Pro, where you literally could not shop the lumber and building materials aisles because there were deliveries being staged.

And we had such limited delivery windows. The first stage was build out the flatbed distribution network so that we can send these high-cost deliveries out to a more efficient delivery model. Once we did that, we realized that there was much more demand out there than we anticipated. We could carry a broader product set, and we could carry almost infinite depth in these flatbed distribution centers. But we also realized that we had to shift our orientation from a product cash-and-carry orientation to a service model orientation. That's what it was going to take to more deeply penetrate the Pro wallet.

So, we built out the FDC network. We have been consistently building out an outside sales force, building out an order management capability, offering trade credit to our Pro customers. And then I would also say enhancing AI enablement for those Pros. I'll come back to that in a second. But I think it's important for all of our investors to understand this all begins in our stores; by far, the majority of the sales volume that we generate with the Pro customer is in the store every day.

And so, it starts with investments we've made at our Pro desk that allow our Pro desk associates to understand who the Pro is, to understand what they might not be buying from us and to be able to market on the spot, and also to be able to execute orders more easily in the store at the Pro desk. Then we extend that to that complex sale, which you could think of that almost as the delivered sale that requires a little bit of more assisted selling.

Now we've been building those capabilities really through time, probably in earnest since 2019, 2020. What we were a little bit worried about was if we light up delivered sales, that's going to cannibalize our stores. What we found is the more points of engagement we drive with our Pro, the more they spend in our stores. The more we deliver to a Pro, the more they spend in our stores. In 2023, we began talking to SRS because what we knew was while we're building out these capabilities, SRS was the most well-managed wholesale distribution company we had ever met, and we've met most of them.

It gave us the opportunity to connect a best-in-class specialty trade distributor to us, not only to continue their growth in their own right, but also to give us an example of what great looks like from a delivery execution, really from a service model perspective. And so, now we have a best-in-class distribution service model attached to the giant of home improvement, and we see gains from that every day. And so, we know our Pros tell us that we continue to have the right to win. We have posted 8 quarters in a row of positive comp sales with the Pro. And we know that's not by accident. It's as a result of all the investments we've been making.

Great. I think for the longer-term algorithm, obviously, the Complex Pro gives you the bigger TAM, it gives you more growth opportunity. But I do think the flow-through is maybe a little bit less just given the nature of the business. So, how should we think about maybe the longer-term algorithm when considering the growth of the Complex Pro within the Home Depot enterprise?

So, I'm glad you asked that because I do think that there's a misunderstanding on Pro margin. So, if you think about some of the acquisitions we've made -- SRS, GMS -- they happen to be in categories that reflect margins that are lower than the company average for Home Depot, but that are very similar to our margins in the same categories we sell at Home Depot. But if you look at our Pro customer that represents more than half of our sales, their margin profile is the same as the margin profile of the consumer.

The vision here is to sell across the entire project, which means that we should be able to earn margin that reflects the entire project, which would be more similar to today's margins. Acquisitions tend to have mix shifts. But, again, we are every day working on that vision to be able to say yes to any product sale within the project. And also, Kate, go back to that service model orientation. If we create the superior value proposition in the market, we should be able to earn margin from that value prop in the market. And so, we don't think that over the long term, it should necessarily be dilutive, although you might see some product mix impacts from time to time.

Okay. And I know there's a significant cross-selling opportunity here, too. You disclosed that 90% of Home Depot stores have facilitated or closed a sale through SRS over the last 12 months. I think you have a goal out there to do $400 million in cross synergies this year. So, could you maybe talk about that opportunity and where you see that going longer term?

Sure. Well, I think you start just at where SRS has begun to build cross-selling in its own right, where they've added GMS and then an HVAC platform. When you combine those with the power of The Home Depot, we are now able to approach customers like homebuilders -- small, medium, even large -- with the ability for them to consolidate their supplier base. And that cross-selling is -- the majority of the $400 million that we think we will generate this year in cross-selling is that combined sales effort of the SRS platform and The Home Depot selling into the builder and very large remodeler channel.

But I'm going to come back to the point that it all starts in the store. You mentioned QuoteCenter. QuoteCenter is our internal platform we've used for many years to farm out orders that The Home Depot could not fulfill. By adding SRS and GMS into the enterprise, we now shift all roofing orders that we can't fulfill from Home Depot to SRS, wallboard, ceiling tile, steel stud to GMS. And that is growing -- the use of that, as you said, 90% of our stores have had SRS fulfill an order for them over the last year.

And the growth in nominal dollars is quite exceptional. And so, while we think it's $400 million in cross-sell in 2026, we're looking forward to an even larger number in '27. And this also includes -- we don't talk a lot about HD Supply, but HD Supply has that sales channel into multifamily opportunities. HD Supply can now introduce SRS when they see a roofing opportunity at a multifamily complex. And so, we're really building an ecosystem of businesses that can cross-sell effectively. And we're in the very first innings of being able to actually create a streamlined process to do that cross-selling, and we're still gaining ground.

And just from a strategic standpoint, do you think you're at a place now where the business has kind of, been built out to what you envision it to look like? Or do you think you'll have to make other acquisitions along the way?

Well, we have established a base in SRS that allows us to experiment with organic expansion in other categories. We have given them access to facilities, and Billy's team works hand-in-hand with SRS to allow them access to our expanded catalog. And so, I think we're always going to push organically. What else can we put in the hands of our salespeople to sell more? Acquisitions will always likely be a part of the SRS growth algorithm. They're exceptional at what they do.

And so, we'll allow them to continue. We have a very high bar for acquisitions at The Home Depot. An acquisition needs to be a perfect strategic fit, so it has to accelerate our strategy, has to be a perfect cultural fit, and they have to be exceptional performers. So, that really, kind of, cuts out quite a few folks just with that screen. And then we also want to make sure that we have the capacity to integrate successfully. And we have a great track record of integrating acquisitions successfully. We intend to keep that reputation. And so, the capacity to integrate is always on our minds. But we think that a balance of organic and inorganic growth, as long as it meets our criteria, is healthy. At the same time, we've added a lot to SRS in the last 12 months, and we're busy making sure that we optimize value creation there.

Great. And then I just wanted to make sure we touched upon it a little bit when we were talking about the pricing discussion. But just when we think about some of the good guys and bad guys with regards to margins into the back half of the year, I think shrink has been in the good guy category. And I wondered if you could maybe talk a little bit about how that's been an unexpected benefit to your margin story.

Well, it's certainly been a benefit over the last several quarters as we've called out. I don't know how much additional benefit we'd see from that. We've had a number of different initiatives, including our frontline associates and technology we've enabled them with. But I wouldn't say that's a real tailwind as we go forward, but we're thrilled with the work that our cross-functional teams have done to mitigate that and actually have that as a tailwind over the last several quarters.

And then just from a capital allocation strategy, again, the share repurchase program has been paused as you, kind of, get back to your leverage ratio. But how should we expect to see -- or should we expect to see share repurchases reengage in the next year?

So, right now, we're on a trajectory that would take us back to a 2x debt-to-EBITDA ratio by, call it, the middle of fiscal 2027. Our capital allocation approach has not changed. It's been consistent over many years. We're going to reinvest in the business first and pay our dividends and then return excess capital to shareholders through share repurchases. Obviously, our cash flow generation power affords us the ability to be flexible within that, but we fully anticipate we'll return to repurchases by the end of Q2 2027.

Great. I want to make sure we asked a question about AI. You've recently rolled out innovative tools like your material list builder and AI blueprint takeoffs, which can generate a material list for your customers. Can you give us an update on Pro adoption rates for some of these AI-driven features?

Well, I'll answer the question, but I think there's a more important answer that I'll shift to Billy. I think one of the advantages that we are leaning into heavily is we are, I think, maybe the only scale player who can lean into AI as heavily as we can to change the way that our Pro interacts with their supplier base.

And so, we have a number of developments in the works to really supercharge our -- the digital platform that we offer to our Pros, that digital experience. And so, we've seen great adoption among our Pros with the material list builders and project planners. But we get press for some of the more customer-facing AI applications, like Magic Apron -- when I think we will be the leader in AI enablement in our space. And maybe, Billy, talk a little bit about how we see that.

Certainly, the customer-facing pieces, Kate, that you mentioned, do get a lot of press. We're super excited about some of the work that we're doing internally. You think around just the merchandising, think around assortment optimization and how to go a lot faster with utilization. You think about pricing models that you're able to get into the market. Historically, pricing tests -- and we have hundreds of them going on at all times -- those are -- have to be taken into market. There's a period of time where those have to be executed in store, so you can take those results and some of the early learnings we've gotten from some of the pricing models that we've stood up, just an enablement there to be able to really go much faster.

You think about supply chain optimization and inventory and some of the work we've done there. So, we're super excited. We've got Fran Bell on board, who's leading that for us, has a tremendous amount of experience. She's got a great team that she's bringing in to help us more optimize. And it's -- I'd say less optimized, it's to go faster. We need to get more stuff done quicker. And our ability to be able to take micro space and micro-macro space in our stores and be able to do that at scale, a lot less expensive and a lot quicker, is really exciting about some of the things we're just doing around assortment and then the pricing models I talked about. So, somewhat early days of what we're doing, but really pleased with the work that the team has been putting in.

And AI enablement in the hands of our associates in the stores, too, just think about tasking and...

Yes, you think about -- we've talked about tasking and how do we get more of our Orange Aprons engaging with customers, and we have a tasking group, our MET group. So, the enablement we've had with AI and just be able to do tasking with our tasking group, which is our MET group, more productive, faster. And what that does is free up our Orange Apron associates to engage with customers more. We're really thrilled with the rollout of what we've done so far. It's early days in terms of moving more tasking to those folks. We're getting great customer engagement scores as it relates to the early days of that. So, we're putting more technology in those frontline associates that allows, again, more engagement with our customers.

And, again, taking that tasking team and the productivity we're seeing is really 3x. If you think about an associate in the store that's working in the aisle, they're helping customers, and then they're on a ladder, and they get pulled down, and they're going to load mulch -- they're doing a lot of different things with tasking at the same time -- to have a team to be able to do that tasking so, again, their time can be freed up to engage with customers has been great, and the productivity we've seen so far from some of that enablement is really terrific.

It's one of our questions that we're, kind of, at that section of the conversation, but we have these 4 questions we're asking every company. I'm going to go a little out of order because we addressed -- we just talked about AI. But given the whole list of productivity and efficiency that you could see, do you expect a significant increase in efficiency by 2027 and, like, the next year versus what you're seeing in '26? Or is this more a multiyear opportunity?

Well, I think it's probably evergreen. I do think it's multiyear. We've committed to several billion dollars of productivity in our expense base over the next few years. AI is without a doubt going to be a piece of that. We intend to see that productivity in the form of higher sales, though, right? As Billy said, AI is really about getting more things done faster. And we have a lot to get done. We intend to move faster than any of our competition in the space. And so, the unlock really has to be share gain compounding. That's the point of AI. It's the point of everything we're doing. What top line benefit can we drive? That's what we're looking for from AI productivity.

Great. And just to, kind of, wrap up with the last rapid-fire questions, we've talked a little bit about the housing environment. But just in terms of the overall consumer, do you have any expectations for the environment in the second half of '26 relative to your first half when it comes to the health of the consumer?

We don't see anything that tells us there's an inflection. If you look at the last 6 quarters, consumer sentiment has actually become more pressured. There's -- our customers tell us -- on the good side, our customers have the means to spend. What they tell us is there's just so much uncertainty right now, you think inflation, interest rates, fuel prices, job concerns. They're not yet ready to unleash that power of spending into large projects, but we know that the potential is there. At the same time, we don't see anything we could point to that says there's an inflection in demand.

And we talked -- again, a little bit -- we touched on all these questions, actually, but this one is on pricing. Would you expect your prices or average unit retail to be higher, lower or the same in the second half of this year versus first half?

Yes. I'd expect it to be relatively what we've seen so far year-to-date. Again, we have those plans in place well in advance, and we are taking on more costs as we talked about there, but I would expect our AUR to remain where it's been for the first half of the year.

And then also margins, but this is more into '27. Would you expect to see more margin headwinds or tailwinds in '27 versus 2026?

I think if you took any year in the last 5 years and asked to predict the cost environment, that would have been tough. And yet, that's what Billy and his team do every day.

Yes. I would love to say we were in a static environment where we could predict '27 more thoughtfully; we're in those discussions. I think we're in the -- we've updated our -- or backed up our guidance for Q2 and for the balance of the year. So, we'll look at that and then see there's a vote today, I think, on some legislation and those all play impacts, and we'll see on the broader tariff environment. But right now, we're focused on delivering for all of you for the back half of the year.

Great. Well, thanks for joining us today. I appreciate the time.

Yes. Great. Thank you, Kate.

Thank you, Kate.

Greetings, and welcome to The Home Depot Second Quarter 2026 Earnings Conference Call.

[Operator Instructions]

As a reminder, this conference is being recorded. It is now my pleasure to introduce your host, Isabel Janci. Please go ahead.

Thank you, Christine, and good morning, everyone. Welcome to The Home Depot's Second Quarter 2026 Earnings Call. Joining us on our call today are Richard McPhail, Executive Vice President and Chief Financial Officer; Ann-Marie Campbell, Senior Executive Vice President; and Billy Bastek, Executive Vice President of Merchandising.

[Operator Instructions]

If we are unable to get to your question during the call, please call our Investor Relations department at (770) 384-2387. Before I turn the call over to Richard, let me remind you that today's press release and presentations made by our executives include forward-looking statements under the federal securities laws, including as defined in the Private Securities Litigation Reform Act of 1995. These statements are subject to risks and uncertainties and that could cause actual results to differ materially from our expectations and projections. These risks and uncertainties include, but are not limited to the factors identified in the release and in our most recent annual report, Form 10-K and other filings with the Securities and Exchange Commission.

Today's presentation will also include certain non-GAAP measures including, but not limited to adjusted operating margin, adjusted diluted earnings per share and return on invested capital. For a reconciliation of these and other non-GAAP measures to our corresponding GAAP measures, please refer to our earnings press release on our website.

Now let me turn the call over to Richard.

Thank you, Isabel, and good morning, everyone. Before turning to our results, we want to touch on Ted's temporary medical leave of absence, which we announced last week. We wish Ted a quick recovery and appreciate the support that has been shown by so many Home Depot partners. We look forward to Ted's return in a few months, and we will share any material developments as appropriate. Ann and I are supported by an exceptional leadership team and a dedicated Board and together, we are wholly focused on executing our strategy and winning in our market.

Turning to the quarter. Sales for the second quarter were $47.9 billion, an increase of 5.7% from the same period last year. Comp sales increased 1.7% from the same period last year and comps in the U.S. increased 1.3%. Adjusted diluted earnings per share or $4.92 in the second quarter compared to $4.68 in the second quarter last year. Our second quarter results exceeded our expectations and our teams did a great job executing throughout a dynamic environment. Our customers continue to engage in home improvement projects. And throughout the quarter, we saw broad-based demand across the business.

In the U.S., our Northern and Western divisions posted positive comps and Mexico and Canada posted positive comps. While consumer uncertainty and housing affordability continue to pressure demand for larger home improvement projects, we remain focused on what we can control, our strategy to have our core culture, delivering a frictionless interconnected experience and winning the Pro.

With that, I'll turn it over to Ann.

Thanks, Richard, and good morning, everyone. Driving our core and culture is at the heart of what we do every day to deliver the best experience for our customers. To do this, we continue to invest in our store experience. Our teams are focused on ensuring on-shelf availability remains at record levels on introducing new and innovative products and deploying technology across the stores to enhance the customer experience. This, coupled with all of our investments in our associate experience through technology-enabled tools, makes it easier than ever for associates to serve customers. And we have seen greater associate engagement better customer satisfaction scores and stronger sales.

A great example of how we are building on the momentum that we are seeing is to the evolution of Magic Apron. In addition to our website, now associates and customers can utilize this application in our [indiscernible] to navigate our stores more efficiently, find products within seconds and ask questions about products and projects that feel more confident in their ability to complete a home improvement project. Customers' feedback has been incredibly positive. In terms of our interconnected experience, we are making progress on a multitude of initiatives included delivery. We know speed of delivery is important to our customers, and today, for in-stock [indiscernible] of products, over 65% of our deliveries or same day or next day. And we're continuing to get faster.

In fact, this month, we launched Express Delivery nationwide with delivery on tens of thousands of products in 3 hours or less. In addition, we've evolved our clients delivery model to better serve the rest purchases. We now stock a select assortment of appliances that can reach our customers next day in certain markets. We are seeing a sales lift in these markets and will continue to lean in to broaden these efforts. And we are winning with the Pro.

Pro positive comp in the quarter, and we saw strong performance across all or poor cohorts. This is being driven by the many investments we have made across our systems, capabilities for Pros, product assortment, [indiscernible] lot quantities, delivery, sales teams and specialized services. There is more to do, but it is evident that we are serving our Pro better than ever, and this partnership with our customers creates a sticky and lasted relationship.

In closing, I'd like to thank all of our associates for their hard work this quarter. I'm pleased to announce that based on our first half results, 100% of our stores qualified for Success Sharing, our profit sharing program for hourly associates. These results were a testament to our investment across the business and our associates focus on customer service.

With that, I'll turn it over to Billy.

Thank you, Ann. Good morning, everyone. I want to start by also thanking all of our associates, suppliers and supply chain partners for their ongoing commitment to serving our customers and communities. As you heard from Richard, our performance during the second quarter exceeded our expectations as customers continue to engage in smaller repair and maintenance projects.

In the second quarter, we saw a broader engagement with 13 of our 16 merchandising departments posting positive comps, including storage, electrical, hardware, power, plumbing, indoor garden, kitchen, paint, bass, outdoor garden, building materials, flooring and millwork. During the second quarter, our comp average ticket increased 2.8% and comp transactions decreased 1%. Big ticket comp transactions or those over $1,000 were positive 2.4% compared to the second quarter of last year. We were pleased with the performance we saw in portable power and patio. However, largely discretionary projects remain under pressure.

During the second quarter, Pro posted positive comps and outperformed DIY. We saw strength in DIY across many spring-related categories, including live goods, mulch, soils, hardscapes, storage, patio and grills. And for Pro, we saw strength across many Pro-heavy categories like portable power, decking, dimensional lumber, pipe and fittings, fastener, hand tools and concrete.

Turning to total company online comp sales. Sales leveraging our digital platforms increased 11% compared to the second quarter of last year. This is the fifth quarter in a row with double-digit year-over-year growth driven by our ongoing investments across our interconnected platforms. Delivering the best interconnected experience is a key component of our strategy, and our factor delivery speeds are resonating with customers and driving greater engagement.

As Ann mentioned, we have made meaningful progress with our delivery speeds. This progress extends beyond parcel products. For big and bulky products, we've also increased speed of delivery significantly. To put this in perspective, over the last 18 months, we've reduced our delivery lead times approximately 45% in the U.S., which is leading to greater conversion with our customers and now approximately 55% of our big and bulky deliveries on products we stock are delivered within 2 days.

Going forward, we will continue to further optimize fulfillment across all of our assets to better serve our customers and enhance the interconnected shopping experience. During the second quarter, we leaned into products and projects that are resonating with our customers.

We are focused on innovation, expanded assortments and reduced friction points, all to deliver a compelling value proposition. For example, we continue to see tremendous success in power. In fact, Q2 was a record-setting sales quarter for portable power tools. As we've mentioned before, we have built a strong competitive advantage with our extensive lineup of battery-powered platforms that allows us to continue to grow share in these categories.

Another category where we continue to see strong performance in storage as we lean into our branded systems and expanded assortments. The [indiscernible] Pack-out, our largest national loyalty brand for Pros has the industry's most versatile and durable modular storage system with solutions for toolboxes, organizers, racks and many more.

These modular units provide our Pros with easy access to all their tools at their job sites and at their homes. And in appliances, we recognize that in the current environment, there is a growing shift towards direct purchases which is why we have been making advancements in our supply chain capabilities more easily and quickly get product to the customer.

As a result of our investments, we are now able to provide next-day delivery coverage on key SKUs to nearly 60% of the population. We are encouraged with the positive performance we are seeing in these markets, and we'll continue to expand population coverage and SKUs throughout the year. In addition, we are expanding our relationship with USG across our business. The Home Depot will be the exclusive launch partner for USG's newest innovation, ultralight tough gypsum panels in the big box retail channel, further solidifying our leadership as the go-to retailer for Pro preferred building materials.

This product stands out as the lightest and most durable half-inch panel in the market. We're also accelerating growth with another key Pro exclusive. Ruko joint treatments. Ruko has driven strong Pro loyalty with us for decades, and we are excited to expand their product lineup across our stores. As we look ahead to the third quarter, our merchandising organization remains focused on being our customers' advocate for value. This means continuing to provide a broad assortment of best-in-class products that are in stock and available for our customers when they need it.

With that, I'd like to turn the call back over to Richard.

Thanks, Billy. I'll now spend a few minutes on our financial update for the quarter. In second quarter, total sales were $47.9 billion, an increase of $2.6 billion or 5.7% from last year. During the second quarter, our total company comps were positive 1.7% with comps of positive 1.2% in May, positive 1.5% in June and positive 2.3% in July. Comps in the U.S. were positive 1.3% for the quarter with comps of positive 0.5% in May, positive 1.2% in June and positive 2.2% in July. In the second quarter, we received IEEPA tariff refunds, which reduced our cost of goods sold by $685 million. While these refunds were received in the second quarter, they are being used to offset unplanned and rising cost pressures throughout the year.

In the second quarter, our gross margin was 33.7%, an increase of approximately 25 basis points from the second quarter of last year, which was primarily driven by the benefit from the IEEPA tariff refund, largely offset by incremental cost pressures related to fuel, energy and other product input costs as well as a change in mix as a result of the GMS acquisition. Our underlying gross margin performance was in line with our expectations.

During the second quarter, operating expense as a percent of sales increased approximately 45 basis points to 19.4% compared to the second quarter of 2025. Our operating expense performance was in line with our expectations. Our operating margin for the second quarter was 14.3% compared to 14.5% in the second quarter of 2025. In the quarter, pretax intangible asset amortization was $178 million. Excluding the intangible asset amortization in the quarter, our adjusted operating margin for the second quarter was 14.7% compared to 14.8% in the second quarter of 2025.

Interest and other expense for the second quarter decreased by $26 million to $524 million. In the second quarter, our effective tax rate was 24.5% compared to 24.2% in the second quarter of fiscal 2025. Our diluted earnings per share for the second quarter were $4.79 compared to $4.58 in the second quarter of 2025. Excluding intangible asset amortization, our adjusted diluted earnings per share for the second quarter were $4.92, an increase of 5.1% compared to the second quarter of 2025. During the second quarter, we opened 3 new stores, bringing our total store count to 2,364.

At the end of the quarter, Merchandise inventories were $26.8 billion, up approximately $2 billion compared to the second quarter of 2025 and inventory turns were 4.5x, down from 4.6x last year.

Turning to capital allocation. During the second quarter, we invested approximately $880 million back into our business in the form of capital expenditures. And during the quarter, we paid approximately $2.3 billion in dividends to our shareholders. Computed on the average of beginning and ending long-term debt and equity for the trailing 12 months, return on invested capital was 24.8%, down from 27.2% in the second quarter of fiscal 2025.

Now I will comment on our outlook for fiscal 2026. Our performance during the second quarter exceeded our expectations. We are encouraged with the underlying demand we see in the business, and we are reaffirming our fiscal 2026 guidance. We expect to continue to grow our market share and for our comp sales to range between flat to 2% growth with total sales growth of between approximately 2.5% and 4.5%, reflecting the contribution of the GMS acquisition, new stores, new branches and tuck-in acquisitions.

For the year, we expect SRS to deliver mid-single-digit percent organic sales growth. We plan to open approximately 15 new stores and 40 to 50 new SRS branches. Our gross margin is expected to be approximately 33.1%.

Further, we expect operating margin of approximately 12.4% to 12.6% and and adjusted operating margin of approximately 12.8% to 13%. Our effective tax rate is targeted at approximately 24.3%. We expect net interest expense of approximately $2.3 billion. We expect our diluted earnings per share and adjusted diluted earnings per share to both increase approximately flat to 4% compared to fiscal 2025. We plan to continue investing in our business with capital expenditures of approximately 2.5% of sales for fiscal 2026. We believe that we will continue to grow market share as a result of our competitive advantages and ongoing investments by delivering the best experience in home improvement.

Thank you for your participation in today's call. And Christine, we are now ready for questions.

[Operator Instructions]

Our first question comes from the line of Chuck Grom with Gordon Haskett.

Bill, I was hoping you could comment on the broadening of the category strength in the quarter. I think you called out 13 areas. I guess, double-click on where you're seeing the strongest parts of the business and the outlook in the back half?

Yes. Thanks, Chuck, for the question. Yes, as I mentioned in the prepared remarks, we saw 13 categories of our 16 positive comp. And we had -- if you think about the core of our business, electrical, plumbing, hardware tools, both in-store and online. We had great performance online. I mentioned the double-digit positive comps. Those businesses were even greater than the online comp, but really the middle of the store and to put that in context, if you look at our top 20 businesses across the store that drove a positive performance, only 3 of those 20 were actually in the seasonal business. So we feel really good about what's happening in the middle of the store and certainly a much broader-based impact, as we mentioned in the prepared remarks.

Okay. That's great. And then, Richard, just on the tariff refund of $685 million. Can you speak to how much of that was for inventory that flowed through the P&L in 2Q versus how much flow through the P&L in prior quarters. And I guess are you expecting any more refunds to help you in the back half of the year? And then when we think about next year and the lap of that $685 million. How should we think about that in terms of the gross margin impact?

Yes. Great. Thanks for the question. So let me just -- let me give you some numbers to clarify the tariff refunds and then we'll talk about how this works through the year. So -- and then into next year. So we received $730 million in tariff refunds during the quarter. We received all those right around the end of the month of June. And those refunds represent the vast majority of what we would expect to receive for those IEEPA refunds that we filed for, there's an immaterial amount that we expect we may receive in the back half. Of that $730 million, $685 million reduced our cost of goods sold as they applied to products that have already been sold.

The remaining $45 million remains in inventory and will hit the P&L as we turn inventory through the remainder of the year. And so let's just talk about the shape of the year, how this impacts the shape of the year because your question is lapping into next year. So thinking about how they impacted the quarter. The $685 million reduction in COGS was about 145 basis point gross impact to margin. As we said in our prepared remarks, those benefits offset increased costs that we've seen in our cost base of about 60 basis points.

So you can think about the net benefit of refunds in our P&L being around 85 basis points. And just to tie out the numbers on gross margin real quickly, we also had the mix impact of the GMS and Mingledorff's acquisitions have an impact of about 60. So net benefit of tariff of 85 basis points, mix impact of 60, so that gives you the year-over-year increase of about 25 basis points.

So just talking about the nature of refunds, while we received those refunds in the second quarter, we've also experienced unplanned pressure from fuel, energy and other product input costs that we expect will fully offset the benefit from tariff refunds over the year. And so if you think about the shape of the P&L, while those refunds are going to go to offset costs in, call it, Q3 -- sorry, Q2 and Q3 because we book all of the refunds when we receive the cash, you are going to see a little bit of a P&L shift between Q2 and Q3.

And Billy, maybe just talk about the environment we're in and how we've looked at tariffs.

Yes. I mean you mentioned, Richard, some of the inputs, the incremental inputs to what we planned coming into the year. Certainly, we've seen incremental cost pressure related to fuel, energy, other product inputs, you can think of commodities with resin and metals, so we didn't have that in our plan as we came into the year. So those are incremental. And then the other piece I would mention that maybe gets overlooked is there's been some changes in tariffs incrementally relative to our planning process coming into the year, Section 101 expired in July, it was updated in February, expired in July and replaced with the Section 301 piece. So those are actually also incremental to what we had forecasted coming into the year. So we're doing a great job of offsetting that. The merchant is doing a great job with our supply chain teams, but those are incremental pressures that we do not have as part of our outlook for 2026.

And so Chuck, just to get back to your question, because we expect the tariff refunds to be fully offset by the incremental cost pressure that Billy called out. We've reaffirmed our guidance for the year. And so while you might see some timing, some lapping next year on a quarterly basis that we'll need to take you through, there shouldn't be a lap from an annual perspective when we head into 2027.

Makes a lot of sense. And our best to Ted and his recovery.

Please proceed with your question.

Two questions. First, just 1 more clarification on the comments on the cost pressures. Are we to assume an incremental 60 basis points of pressure in 3Q and 4Q at least relative to initial plan? And then second, while higher rates, which obviously we're seeing in markets right now, certainly don't help. Based on your internal models, do higher rates actually hurt here? Or do you think most of the damage has already been done?

Sure. Thank you, Scott. I think you should think about this and the way we're thinking about it is tariff refunds are going to offset costs in really a period sort of over Q2 and Q3. And I think what we would expect to see is that our gross margin rate in the fourth quarter will likely be right around flat compared to last year. So this is sort of a Q2 and Q3 dynamic, which obviously just has a little complication of the timing of the receipt of the refunds.

With respect to rates, I think we -- as we've said over the past few years, housing turnover just as 1 kind of 1 point in the economy that we watch has been at historical lows. It has never been lower as a percentage of the housing stock and every time we've seen it hit the, sort of, 3% of the housing stock changing hands. Over history, it's always bounced up relatively quickly. We've seen housing turnover at these low levels for 4 years now.

So I don't think that we've seen much volatility from the recent increase in rates. We do know that when we see step downs, we began to see a little bit of life come into housing, but there's just no sign of an inflection point at this moment.

Our next question comes from the line of Seth Sigman with Barclays.

Great. Wishing Ted a quick recovery from our side, too. I wanted to ask about the gap between total comps and Home Depot U.S. comps. It looks like it was the widest gap in a couple of years. Can you talk a little bit more about that and perhaps separating SRS, what's happening there? Is that business back to positive in terms of comps and then also just the international performance?

Great. Yes. Look, we were really pleased to see -- so that gap between telecom and cap in the U.S. First, it reflects FX benefit of about 25 basis points. But we also had fantastic performance internationally and at SRS and maybe we'll talk about what we're seeing internationally.

Yes. No, both Canada and Mexico outcome, the company which was fantastic. And I know we called out Canada last quarter, but it was great to see the acceleration in Canada. And for the half, they just had a fabulous quarter as where the positive comp in transactions and positive company units, which is fantastic. And Mexico has just been on this great run, and they continue to be on a great run, and we are just continuing to see the great results from that team as well. So this was just not a U.S. performance this was across the company. So really proud of the entire team, not only in the U.S., but Canada as well and Mexico.

Absolutely. And SRS comped above the company average this quarter, they were positive comp in all verticals, and it looks like they're taking significant share. So we couldn't be more pleased with that acquisition and how we're all working together.

Okay. Great. And then as we think about the comp guidance for the full year, I think it implies a pretty wide range of scenarios for the back half. The midpoint looks like it would be similar to the first half but below the Q2 trend despite easier comparisons. So I guess, how are you thinking about the scenarios and anything else, any other building blocks that think about the comps for the second half of the year.

Sure. Look, we are really encouraged by the performance by our teams this quarter and exceeded our expectations for the quarter. We have had a start to Q3 that's really consistent with the demand we saw in the second quarter. But we know what the environment is out there. We have a lot of volatility. As Billy said, we've got unplanned cost pressure that's significant in the market, and we have frozen housing conditions. And so with all of that, we're focused on controlling what we can control. We do think that the range remains appropriate. We think that, obviously, the further we go into the year, the extremes of the range become less likely, but we're just -- we're focused on controlling what we can control.

Our next question comes from the line of Michael Lasser with UBS.

We're all trying to figure out how much of the Home Depot performance in the second quarter was a reflection of the actions that the company is taking an idiosyncratic to The Home Depot versus reengagement from the consumer in home improvement. And so with that being said, if you could slice and dice it maybe 2 simplistic ways. One is your comp accelerated from the first to the second quarter by 110 basis points, again, simplistically, how much of that do you think was accelerated market share gains versus the home improvement market accelerating a touch from the first to the second quarter? And second, are you seeing evidence of the consumer reengaging through things like app downloads, increased quotes through the bedroom and/or more usage of the Magic Apron that gives you some degree of confidence that the bottom has been reached in home improvement demand and it's going to get better from here?

Thanks, Michael. So look, Ann and Billy are going to bring this to life. But the headline here for us this quarter is that our teams took share in a difficult environment. We're confident the investments that we've made are positioning us like no one else in the market and when we look out at the broader market, all the data that we see, what we hear from other constituents in the market is that there is -- there remains tremendous pressure on our sector and on any one connected with housing. So when we look at our results with that overlay, we're confident we're taking share, and it really -- it all starts in the stores. And so Ann, maybe let's just talk about what we're doing.

Yes. No, thanks. Michael, we're seeing customers respond just so positively to the initiatives we're driving to further empower our associates and deliver great customer service. And to be honest, it's simple, but it's important. It starts with the right product on the shelves in the quantities and specification the customer wants. And we have been on this journey to improve our on-shelf availability and it remains at record levels. And why is that so important for us. This is kind of foundational to driving great customer service. And for me and for the team, a high level of operational reliability, especially as stores play a more important role in delivery and fulfillment of our interconnected experience. So -- but when you think about connectivity with our digital assets, it's better and faster fulfillment [ option ]. It's about having the best products and brands that customers want. So -- and Billy and team have just been laser focused on driving innovation across the board and their continuous effort, it's just been fantastic. So Billy, innovation wins every day and your merchants are just fabulous.

Well, we appreciate that. No, Michael, it's a good question. We ask ourselves know that a lot. We're probably tougher critics on ourselves than anybody actually. But there's a number of different factors. I would go back to my prepared remarks. I mean, we are really pleased with our results, and we saw great strength across our entire business, and there's still a lot of pressure, obviously, on larger projects, discretionary finance projects. I mean that's a continued narrative that we're still seeing in the business. But we just announced express delivery today nationwide across all stores that Ann talked about in a number of different things I mentioned big and bulky.

And a lot of those come from out of our stores. So our store associates, our supply chain associates are doing an incredible job, and we're just trying to meet customers where they are and it all starts in the middle of that store. And so we're really thrilled with the performance and the work that the teams are doing and hats off to the merchant group and all the work they're doing with our vendor partners.

And you called out, Michael, Magic Apron and Jordan is in the room. And I think that is a really important enabler when we think about taking friction out of the experience, both for the associate and customer. So Jordan, the team have just had just fantastic feedback across the board. So you want to kind of lean into just the Magic Apron component?

Yes, absolutely. I mean, Michael, you referenced online and to Billy's comments, online grew 11% in the quarter, and we had an increase in traffic and an increase in conversion. You referenced the app. The app was our highest growth surface on all of our digital services, and that was exciting. And that's ahead of the planned refresh that we told you we've got coming in the back half, which is great.

And then on Magic Apron, we're getting millions of questions per month now on Magic Apron that has continued to grow. It's been a great tool for our customers. We've had great feedback. And Ann's references this morning were really to a more localized version of Magic Apron that understands the store context and where you are in the store because the nature of your questions and the nature of the help that we can give you is better if we understand, "Hey, you're in this store, let's talk about the inventory that's in the store first and so on. So really excited about the engagement digitally, for sure.

Jordan, while we're on it. We've made a lot of investments and Billy called out Express. Maybe just we had an exciting release.

Yes. So we did put out a press release this morning on express delivery. And I'd say there, we've been working for the past couple of years on building the fastest fulfillment and home improvement and that's been a joint effort across merchandising stores, supply chain, technology. We've talked to you about ship from best location as being a technology that we've leveraged to really bring all of the assets together for fast delivery. As Billy referenced, we're 65% now, same day, next day on parcel that we stock and 55% 2-day both big and bulky. And then this morning, what we announced is Express, we've been -- we've had this in some markets for several months, but we just announced a nationwide rollout. This is on homedepot.com, a customer can pay a small flat fee and get delivery within 3 hours. Now the majority of those deliveries are actually happening in less than 1 hour. And so we'll continue to work that promise time down to customers in the months ahead, but super excited about that. You could be a homeowner working in the yard, you'd need one more bag of seed or one more bag of fertilizer to finish, get a quick delivery, could be a Pro on the job site, needs some plumbing or other products. And we're really excited about what that does for customers to add on to our broader delivery speed efforts.

Helpful information. My follow-up question is on the gross margin. There's some discussion in the market this morning around did Home Depot miss the consensus profitability forecast for the second quarter if one were to exclude the tariff refund. So with that being said, Richard, if you could walk us through the factors that led to 117 basis points of gross margin pressure, excluding the tariff refund in the second quarter, that would be super helpful and to mentioning what is going to be ongoing versus what is onetime in nature?

Sure. Look, Michael, it's -- so I first want to talk about our consistent ability to deliver results and maintain stable gross margin. And we'll come back to that. But if you look at 2025 -- let's take 2025 as an example, we had a significantly different cost environment during the year than we expected when we entered 2025. And if you look at our results, we hit our gross margin plan on the button if you put acquisition mix impact aside. And so -- and I'd say, in fact, the history of Billy and his team over the last 5 or so years is that we've had unprecedented volatility in our cost environment and yet we have delivered year after year after year.

What tariff refunds allowed us to do was offset increased costs in our environment, and it allowed us to maintain value in the market. If you think about tariff refunds are a market born benefit, they're not unique to The Home Depot. And so you would expect when you see market born benefits or market born pressures, we are using those benefits to offset costs and the market is seeing that in the form of values that have been maintained through the quarter in the face of a pressured cost environment. So just going through the -- you called out the math, I'll just call it around 120 -- 120 basis point pressure. 60 basis points of that is in the form of increased cost that we were able to offset with tariff refunds. And then the other 60 basis points was simply the mix impact of GMS and Mingledorff. Recall that we acquired GMS in September of '25. And so that's just a lap of GMS not being on our books in Q2 of last year. So I'm confident and Billy is confident, had we not had tariff refunds. We would have exceeded our expectations for the quarter regardless. It just came in a different form. Bill, anything you want to add on that?

No. [ That's right ].

Our next question comes from the line of Kate McShane with Goldman Sachs.

We wanted to focus our question on ticket. We know this is one of your stronger comps, but it did appear all ticket led. Can you just speak to the dynamics within ticket? And just how much was from the same SKU inflation that you may have seen during the quarter and anything else that may have contributed during Q2?

Yes. Thanks, Kate, for the question. There was some same SKU AUR, as we've talked about previously on calls based on some of the cost inputs and so forth. We also saw categories, as I mentioned, refrigeration, portable power, patio, larger ticket items, you think single purchase items not financed, but think more single purchase items that really help drive that as well. We had some inter-category mix with people trading up inside of categories. And then you've got, kind of, mix as part of that, just Q2 being the season that it is and selling more riders as one example. But really think of single purchases being the outsized impact, as I mentioned, our comps of over $2,500.

Okay. And just a follow-up question to that. I know in an answer to another question, you talked about the extremes of the comp, but if that ticket were to hold for the rest of the year, and traffic were to get slightly better, wouldn't we be, kind of, at the higher end to maybe above the highest end? And what would that mean? And what would the scenario be in which we could see that?

Well, that's certainly -- yes, Kate, that's certainly the math of it, as you mentioned, for sure. There's still so much volatility, as Richard mentioned, that we think we gave the prudent guidance and we'll be back in at the end of Q3 and give a broader view for the end of the year.

Our next question comes from the line of Christopher Horvers with JPMorgan.

So following up on the, sort of, underlying demand of the business, there are always a lot of weather impacts in the first half of the year. How do you look at the monthly performance during 2Q given the softer start weather probably hurt, but also accelerated tax in July. So as we try to tease out the right underlying trend, how do you think about that? And related to that, on the SRS side. I think as far as comp below the company average in the first half, I think they were up in 2Q, down in 1Q. So given that mid-single-digit comp expectation, does the gap between the U.S. and the total comp actually widened in the back half of the year given it looks like SRS becomes more accretive to the total.

Yes, Chris, it's Billy. Let me take the first part, and then we'll circle back on the SRS piece. As it relates to the monthly cadence and you've mentioned some of the weather pieces, there's actually just to really small pieces that drove that. In 2025, we typically get one week a year in the country that has significant heat. It's as simple as this. In 2025, that happened at the end of June. So that would have been in our period 5 number. And then in 2026, this past quarter, that happened in the July comp. So that shift in and of itself would have normalized both the June and July comps. And then I'll just go one step further as it relates to May. And obviously, you have the spring portion there that's heavily driven by the North. But week 14, which obviously would have been our first week of the quarter, we saw significantly bad weather everywhere across the country. And when you extract just that week out from May, May was literally the exact same comp performance as we had in June and July when you just do the offset for AC. So very consistent across the board. And as I mentioned earlier, only 3 of our 20 top classes of business were seasonally related for the balance of the quarter as well.

And as far as SRS goes, it's true that they have accelerated through the year. They in the back half of 2025, we saw the least amount of storm activity in many years, and SRS was pressured by the lack of that activity. And you could actually see that in statistics that are published out in the market. I think shingle shipments, Billy, were down 27%, 29% or something like that in the fourth quarter?

Yes. That's right.

But look, we're early in the second half, and we'll see how that all pans out. We do expect that SRS will deliver mid-single-digit organic growth for the year. But I think it's also important to point out things that we're excited about. It's not just SRS by itself, but how all of this is coming together and look, when you talk about the Pro, it really starts in the stores. And when we think about SRS, and maybe let's talk about what we're seeing in the center of a quote center, same stores and [indiscernible].

No. super excited about what SRS been to the table and what we are enabling in the store. So for many of you, you know quote centers are our marketplace that has historically allowed our stores to enable larger product sales through this third-party network that we -- of distributors. Now that we own SRS and GMS, to your point, Richard, our Pro and sales team have access to the SRS phone catalog and now we're able to close sales within The Home Depot family, which is just fantastic, giving our customers this high level of service capability than before.

And just a couple of stats, I think, which is pretty, kind of, exciting, is that sales through the quote center facilitated by SRS is growing rapidly and the adoption is fantastic. And within the last 12 months, 90% of our stores have closed a sale through SRS. And so when you start there, and associates in-store understand the full catalog and the capability that SRS will -- it brings, it just brings confidence to that entire team, and we're able to leverage the entire ecosystem.

And so it really -- it starts with the stores and then expands to really the -- all the components we've built in Pro and just specifically at SRS again, we're capturing significant incremental sales to homebuilders, commercial customers and remodelers across the verticals because you think about the combination of product catalog across Home Depot and SRS like Ann pointed out, and now GMS and HVAC, this expanded catalog is resonating, and our Pro customers tell us that what we're building is unique and it's truly compelling for them.

And my follow-up is, as you think about the tariff dynamics in the second quarter and how it plays out into the back half and into 2027, was there any SG&A shift into 2Q that is some of the offset to the gross margin -- negative gross margin headwind in the third quarter. And then as you get to '27, the message is we're starting clean into '27, so we're going to build off where our guide is currently. So is the message that ultimately should oil prices and energy prices stay here will do something, whether it's pricing or efficiencies that will ultimately mitigate that, so it's not a [indiscernible] in the out year?

So that's right. I think the most important point you made there is that we've reaffirmed guidance and our jumping off point from the end of the year is a clean jumping off point. With respect to Q2 expenses, I think we gave the indication earlier this year, expenses are going to be a little bit lumpy through the year. We had FIFA marketing expense, which [indiscernible] being an incredible campaign for us, by the way, and so I wouldn't really put much into the expense over the year, that will likely land exactly where we anticipated it would. But look, we're accustomed to managing any cost environment, right, Billy?

Yes. I mean this almost seems normalize a little bit from where we've been historically and certainly in 2025, [indiscernible] much or all of the teams feel that way. But listen, we've got a great track record of being able to manage that inflationary environments, deflationary environments and feel great about our ability to be able to create value for our customers every day, the most important thing and continuing to enhance the capabilities that we've talked about today. and work towards that frictionless customer experience.

Our next question comes from the line of Zhihan Ma with Bernstein.

Just a follow-up on the ticket side of things. As you start lapping some of the tariff-driven price increases from last year, but obviously, you're also facing continued cost headwinds. How do you think about AUR for the back half of the year? And is there going to be any need for price reinvestment?

Yes. Thanks, Zhihan. I think that, that's factored into our guide for the back half of the year that Richard talked about a little bit earlier. So we don't see any changes from what we've already communicated.

And a longer-term question, you recently announced an organizational realignment. I think a couple of weeks ago, could you just share a bit of color on why the changes in the line now?

Yes. Look, we're always evolving to better align our organization around our strategy. And these changes are part of what we do to evolve, they'll allow us to work smarter, move faster and innovate more quickly.

Christine, we have time for one more question.

Our final question comes from the line of Zach Fadem with Wells Fargo.

So my first question is on cross-sell between SRS and GMS. You've talked about $400 million for the year. My first question is how you would expect that to build through the year? What did you see in Q2? What are the expectations in the second half of the year?

Well, that's the amount we expect through the year, but I think it's important. It's not just among SRS and GMS as Ann referenced, that's cross-sell, we expect across the entire system. And it actually -- I think you need to think about Pro starting in the store and us penetrating more deeply into the wallet of that in-store probe. And Ann, maybe you can.

No. I do think that's where we start because that's when majority of our sales come from our in-store Pro and we have to win with them every day. And so we've talked about this over the past few years that we have evolved some of the things we do in store, not only our staffing model, but we're providing tools and technology for product to really enable a more effective experience for associates and the Pro they serve. And we know our ability to grow the share with the Pros is by adding capabilities to win more of their complex purchases. And we're seeing traction with those pros who interact with these capabilities.

So it's not just about SRS or 1 component. It's about the entire ecosystem that really enables us to make a difference and helping drive momentum. And I think this is super important because Mike and team just continue to work on these capabilities and Mike, do you want to just add some of the things that you guys are doing.

Yes, sure. I mean, as Richard and Ann both point out, we continue to see very steady progress and success in our Pro business from the investments made in the Pro ecosystem Notably, we see advances made in our investments in order management and delivery capabilities. This is pretty evident by us achieving the highest levels of on-time and complete for flatbed and box truck deliveries along with the customer satisfaction scoring that we're seeing that we saw this past quarter. And these come as a result of the investments that Ann talked about in things like self-serve site instructions along with investments in capturing our Pros business hours of operations and continued advances in delivery tracking capabilities, which help around visibility and transparency. And on top of this, the investments in our B2B experience are resulting in outsized online growth with our Pros. And that includes the increasing use of our project planning tool, which helps us organize and stage deliveries for larger, more complex Pros. We're also seeing Pros build materialists and purchase more with the use of our AI-powered material list builder, and we continue to invest in search and our B2B experience along with improvements to the app, making it much more responsive and faster.

So these capabilities allow us to earn a greater wallet share with the Pro. And coming all the way back to some of the specifics of your question, Zach, and Ann talked about quotenter and the success that we've seen there. We've had success in the past, working with HD Supply and the purchase card that their customers use inside of our stores, and we've started to roll out the SRS purchase card as well to be able to use in our stores. And as you pointed out, with things like national production homebuilders, SRS itself leveraging GMS in terms of those relationships in the past. We've seen a lot of success with this year.

So just to thank you, Mike, and to wrap it up. Look, the teams across Pro have never worked more tightly together. We're seeing great momentum and we think we're building something unique in the marketplace that's never existed before, and our customers tell us it's resonating with them. And that's why we think we've seen the success we have so far this year.

Really appreciate all the color. And just a quick follow-up because I don't want to belabor the gross margin question too much, but just to iron out the confusion bridging the gap from Q2 to the second half of the year. We know tariff refund, that benefit rolls off from Q1 to -- Q2 to Q3, that roughly 60 basis points of GMS mix pressure, that also rolls off. I just -- could we help understand whether the 60 basis points of fuel and freight is transitory versus something like a freight contract that would enter the base for a year or longer?

You're mostly talking about market or pressure incrementally, kind of across product input across fuel and energy, but just maybe to answer your question specifically, since we've had a couple of questions on it. The timing of the refunds again, created a timing benefit in gross margin that you're likely going to see offset to a degree in Q3, right? So the benefit was seen in Q2, we are able to use that economic benefit to offset costs and that offset is largely a Q2 and Q3 kind of dynamic. And then, again, just to repeat it, by Q4, we expect that we will see our gross margin to be relatively flat versus last year.

Ms. Janci, I'd like to turn the floor back over to you for closing comments.

Thank you, everyone, for joining us today. We look forward to speaking with you on our third quarter earnings call in November.

Ladies and gentlemen, this does conclude today's teleconference. You may disconnect your lines at this time. Thank you for your participation, and have a wonderful day.

Greetings, and welcome to The Home Depot First Quarter 2026 Earnings Call. [Operator Instructions]

A reminder, this conference is being recorded. It is now my pleasure to introduce your host, Isabel Janci. Please go ahead.

Thank you, Christine, and good morning, everyone. Welcome to Home Depot's First Quarter 2026 Earnings Call. Joining us on our call today are Ted Decker, Chair, President and CEO; Ann-Marie Campbell, Senior Executive Vice President; Billy Bastek, Executive Vice President of Merchandising; and Richard McPhail, Executive Vice President and Chief Financial Officer.

Following our prepared remarks, the call will be open for questions. Questions will be limited to analysts and investors. And as a reminder, please limit yourself to one question with one follow-up. If we were unable to get to your question during the call, please call Investor Relations at (770) 384-2387.

Before I turn the call over to Ted, let me remind you that today's press release and the presentations made by our executives include forward-looking statements under the federal securities laws including as defined in the Private Securities Litigation Reform Act of 1995. These statements are subject to risks and uncertainties that could cause actual results to differ materially from our expectations and projections. These risks and uncertainties include, but are not limited to the factors identified in the release in our most recent annual report on Form 10-K and in our other filings with the Securities and Exchange Commission.

Today's presentation will also include certain non-GAAP measures, including, but not limited to adjusted operating margin, adjusted diluted earnings per share and return on invested capital. For a reconciliation of these and other non-GAAP measures to the corresponding GAAP measures, please refer to our earnings press release in our website.

Now let me turn the call over to Ted.

Thank you, Isabel, and good morning, everyone. Sales for the first quarter were $41.8 billion, an increase of 4.8% from the same period last year. Comp sales increased 0.6% from the same period last year and comps in the U.S. increased 0.4%.

Adjusted diluted earnings per share were $3.43 in the first quarter compared to $3.56 in the first quarter of last year. Our results were in line with our expectations. In the U.S., our Northern and Western divisions had positive comps as customers engage in outdoor projects when weather was favorable. In local currency, Mexico had positive comps, while Canada was negative. The underlying demand in our business was relatively similar to what we saw throughout fiscal 2025 despite greater consumer uncertainty and housing affordability pressure. Our teams are operating at a high level, and we remain focused on executing our strategy of driving our core and culture, delivering a frictionless interconnected experience in winning the Pro.

Spring is our biggest season, and we feel great about our store readiness, product assortment and value proposition. As Ann will detail in a moment, our associates are providing excellent customer service. We're also moving more store tasking to our merchandising execution team. So our Orange Apron associates can spend even more time engaged with customers. And as Billy will share, our merchants are providing exceptional value in product innovation through strategic supplier partnerships, which delivered strong event performance.

Last week, we completed the acquisition of Mingledorff's, a leading wholesale distributor of heating, ventilation and air conditioning equipment serving residential and commercial customers through 42 locations in 5 states across the Southeastern United States. Mingledorff's brings an extensive product portfolio, a robust distribution network and established customer relationships that are highly complementary to SRS' existing business.

In addition, Mingledorff's gives us an incredible opportunity to penetrate the national market for HVAC parts and supplies, leveraging the power of our enterprise to create a superior value proposition for the Pro customer. HVAC distribution represents an addressable market of approximately $100 billion, and increases our total addressable market to $1.2 trillion. SRS can now serve more Pros in one greater share of wallet in this highly fragmented market.

As a reminder, Pro represents a $700 billion market opportunity. We know we have the right to win in this space as we continue developing differentiated capabilities to better serve residential Pro customers. In addition to our 2,360 plus store network and 325 customer-facing warehouses, SRS is a best-in-class specialty distribution platform with over 1,300 branches. Combined, we now command a fleet of approximately 16,000 delivery assets and a professional sales force of over 5,000 associates.

What we are building is unique and not easy to replicate. We are confident our comprehensive product offering, capabilities and services will deliver an exceptional experience for Pros leading to sustained growth and outsized market share gains.

As always, I'd like to thank our associates and supplier partners for doing an incredible job serving our customers this quarter.

With that, let me turn the call over to Ann.

Thanks, Ted, and good morning, everyone. We continue to focus on elevating the shopping experience across all stores and online by optimizing fulfillment options. To do this, we are simplifying processes in our stores. We're moving friction from the customer experience, increase in associate engagement and taken actions to drive more loyalty with the Pro.

Late last year, we began to transition more store task into our merchandise and execution team. Today, we have transitioned over 1,000 stores. By creating distinct selling and tasking teams in our stores, we've been able to redistribute tasking in our stores to MET, while our Orange Apron associates focus on driving deeper engagement and better customer service. We expect to complete this transition in all stores by the end of fiscal 2026.

As you know, we have been on a journey to remove friction from the shopping experience, and we are continuously evolving the way we operate to deliver a more seamless experience. When customers place an order online to complete their projects, they expect the right products delivered on time and complete. Over the last several quarters, we've leaned into faster delivery for customers using our proprietary model, which leverages all of our assets to drive speed, what we call ship from best location. This has resulted in tremendous growth in deliveries out of our stores.

In order to enhance our ability to serve this interconnected purchase more effectively, we have focused specifically on ensuring we have the right leadership and technology capabilities in place to simplify the operational demand on our stores and improve the speed and experience for our customers.

Last quarter, we told you about our operations experience manager, whose responsibilities include driving uniform operational processes and enhancing the interconnected fulfillment experience. We are evolving our sourcing logic and have begun to route orders to the optimal store for fulfillment based on distance, inventory availability and speed of delivery, which improves the likelihood of a successful delivery. While early, these efforts are enabling us to drive better outcomes for our customers, and we've seen a reduction in cancellations and improvement in fulfillment time, greater customer satisfaction scores and improvements in likelihood to shop again scores. And to drive loyalty with the Pro, we continue to lean into tools to simplify their day-to-day geared at speed and ease when they stop with us online, in-store and through jobsite delivery.

In previous quarters, we have talked about the product planning tool and other AI-enabled tools for Pros. We now have all of these tools under a single easy-to-use workspace that functions as a product management tool for Pro's day-to-day workflow. Within the workspace, Pros can access the product planning tool to organize and stage delivery for large jobs, build material list more effectively through an AI-powered material list builder, track deliveries real time and view purchase history. They can also share access with their teams, which results in better visibility and collaboration.

Additionally, we have made it easier for Pros to schedule and manage complex deliveries within the Pro Digital Workspace. Through complex order scheduling, Pros can provide us with job site preferences and business hours, enabling us to complete their delivery on time inside the exact window the Pro is looking for. Our on-time and complete performance has never been better, and our customer satisfaction scores for deliveries, both on store and/or supply chain assets are at record highs.

In closing, I'm excited about all that we are doing to drive exceptional shopping experience. Our service continue to go above and beyond serving our customers ourcustomers, and I want to thank them for all that they do. With that, let me turn the call over to Billy.

Thank you, Ann, and good morning, everyone. I want to start by also thanking all of our associates, suppliers and supply chain partners for their ongoing commitment to serving our customers and communities.

As you heard from Ted, our performance during the first quarter was in line with our expectations and where we experienced favorable weather, we had great engagement in spring-related projects. In the first quarter, 9 of our 16 merchandising departments posted positive comps, including storage, power, hardware, plumbing, electrical, bath, indoor garden, paint and kitchens.

During the first quarter, our comp average ticket increased 2.2%, and comp transactions decreased 1.3%. Big ticket comp transactions or those over $1,000 were positive 0.8% compared to the first quarter of last year. We were pleased with the performance we saw in portable power and patio. However, larger discretionary projects remain under pressure.

During the first quarter, Pro posted positive comps and outperformed DIY. We saw strength in DIY across many spring-related categories, including live goods, outdoor power equipment, patio, grills and storage. And for Pro, we saw strength across many Pro-heavy categories like power, pipe and fittings, water heaters, fasteners and paint. The investments we are making are resonating with our Pros as we see increased engagement.

For example, we have made significant progress with the Pro who paints and continue to see share gains with this customer. Our expanded assortment of products and partnerships with Bayer and PPG, as well as enhanced digital capabilities through One Paint combined with improved job site delivery capabilities are helping to remove friction from their experience.

Turning to total company online comp sales. Sales leveraging our digital platforms increased over 10% compared to the first quarter of last year. This is the fourth quarter in a row with double-digit year-over-year growth, driven by our ongoing investments across our interconnected platforms. Delivering the best interconnected experience is a key component of our strategy. We are continuously improving our site and leveraging technology to do that, whether it is better search functionality, more relevant recommendations and easier and faster fulfillment options to name a few.

As Ann mentioned, our faster delivery speeds are resonating with customers and driving greater engagement. And while we are pleased with the progress we are making, we remain relentlessly focused on getting better each and every day because we know that as we remove friction from the experience, we see incremental customer engagement leading to greater sales across all points of interaction.

During the first quarter, we hosted our annual Spring Black Friday and Spring Gift Center events and saw strong performance across both events. Our merchants did a fantastic job curating the best products and we saw strong engagement with our customers throughout the event. We are pleased with the results we saw, particularly in categories like power tools, outdoor power equipment, live goods and patio. In fact, our power categories posted a first quarter record for sales led by portable power and outdoor power equipment.

We know that demand for cordless outdoor power equipment has never been stronger in our lineup of battery-powered tools across RYOBI, Milwaukee, DEWALT and Makita is unmatched. This quarter, I'm excited to announce that [ ram board ] will be exclusive to the Home Depot and the big box retail channel. This product is engineered to withstand the toughest conditions at the job site. And that's why [ ram board ] has been the go-to for Pros for heavy-duty floor protection for over 25 years.

As we look forward to the second quarter, we are ready to continue delivering the best spring assortment across all of our product categories. Our live goods look incredible with everything from shops to a variety of flowers, herbs and vegetables for every type of gardener, and we have all the outdoor essentials for your patio, whether it's a new patio set or grilled to enhance your outdoor living space. We're excited about spring breaking across the country, and we remain ready to help our customers with all of their outdoor projects and outdoor living needs.

With that, let me turn the call over to Richard.

Thank you, Billy, and good morning, everyone. In the first quarter, total sales were $41.8 billion, an increase of $1.9 billion or 4.8% from last year. During the first quarter, our total company comps were positive 0.6% with comps of positive 0.7% in February, positive 2% in March, and negative 0.5% in April. Comps in the U.S. were positive 0.4% for the quarter with comps of positive 0.4% in February, positive 2% in March and negative 0.8% in April.

Additionally, foreign exchange rates positively impacted total company comps by approximately 55 basis points for the quarter. In the first quarter, our gross margin was 33%, a decrease of approximately 75 basis points from the first quarter of last year, which was in line with our expectations and reflects a change in mix as a result of the GMS acquisition.

During the first quarter, operating expense as a percent of sales increased approximately 20 basis points to 21.1% compared to the first quarter of 2025. Our operating expense performance was in line with our expectations. Our operating margin for the first quarter was 11.9% compared to 12.9% in the first quarter of 2025. In the quarter, pretax intangible asset amortization was $171 million. Excluding the intangible asset amortization in the quarter, our adjusted operating margin for the first quarter was 12.3% compared to 13.2% in the first quarter of 2025.

Interest and other expense for the first quarter increased by $13 million to $604 million. In the first quarter, our effective tax rate was 24.9% and compared to 24.4% in the first quarter of fiscal 2025. Our diluted earnings per share for the first quarter were $3.30 compared to $3.45 in the first quarter of 2025. Excluding intangible asset amortization, our adjusted diluted earnings per share for the first quarter were $3.43, a decrease of approximately 3.7% compared to the first quarter of 2025.

During the first quarter, we opened 12 new stores, bringing our total store count to 2,361. At the end of the quarter, merchandise inventories were $27.3 billion, up approximately $1.5 billion compared to the first quarter of 2025, and inventory turns were 4.2x, down from 4.3x last year.

Turning to capital allocation. During the first quarter, we invested approximately $845 million back into our business in the form of capital expenditures. And during the quarter, we paid approximately $2.3 billion in dividends to our shareholders. Computed on the average of beginning and ending long-term debt and equity for the trailing 12 months, return on invested capital was 25.4%, down from 31.3% in the first quarter of fiscal 2025.

Now I will comment on our outlook for fiscal 2026. As you heard from Ted, our performance during the first quarter was in line with our expectations. The underlying demand during the quarter was relatively similar to what we experienced throughout fiscal 2025. As a result, we are reaffirming our fiscal 2026 guidance. We expect to continue to grow our market share and for our comp sales to range between flat to 2% growth with total sales growth of between approximately 2.5% and 4.5%, reflecting the contribution of the GMS acquisition, new stores, branches and tuck-in acquisitions.

For the year, we expect SRS to deliver mid-single-digit percent organic sales growth. We plan to open approximately 15 new stores and 40 to 50 new SRS locations. Our gross margin is expected to be approximately 33.1%. Further, we expect operating margin of approximately 12.4% to 12.6% and adjusted operating margin of approximately 12.8% to 13%. Our effective tax rate is targeted at approximately 24.3%. We expect net interest expense of approximately $2.3 billion. We expect our diluted earnings per share and adjusted diluted earnings per share to both increase approximately flat to 4% compared to fiscal 2025.

We plan to continue investing in our business with capital expenditures of approximately 2.5% of sales for fiscal 2026. We believe that we'll continue to grow market share as a result of our competitive advantages and ongoing investments by delivering the best customer experience in home improvement.

Thank you for your participation in today's call. And Christine, we are now ready for questions.

[Operator Instructions] Our first question comes from the line of Scot Ciccarelli with Truist.

Well, this may not be an exact science. Is there a way to size up how much of your business is typically exposed to these bigger ticket projects? Because it sounds to me like many of your individual categories are posting positive comps with the big ticket project bucket that's a primary drag. But in theory, that bucket continues to shrink over time. So you did start to get a mix benefit. But is there a way to size up the exposure there?

Scot, we don't disclose that. But as you can imagine, we look at all our transactions in sales by ticket size, $0 to $20, $20 to $50, et cetera, up, including over $1,000. And then we also look at items per basket in each of those sales cohorts and then also breadth of departments that are represented in those baskets. And as you can imagine, the larger baskets with more items in that basket also tend to have a broader number of departments represented in that basket, if it's a larger project. So that's where we can see clearly that the large cross-category project is muted. It's a great question on what specifically that represents as a sales dollar. I don't have that.

Our next question comes from the line of Seth Sigman with Barclays.

So if you step back, your business has stabilized in the last couple of quarters, you moved to slightly positive comps, but it does feel like there are a lot of aspects of demand that are still stuck. So when you look at existing home sales, below $4 million, HELOCs seem to have plateaued again. Guidance does imply a slight improvement in comps as we move through the year. And I don't think the shape of the year has changed relative to your initial expectations. But how do you think about that, and what those drivers could be to get you back to a slightly better comp as you move through the year?

Yes, we're not looking at a marked improvement in underlying demand. We are looking at a higher comp in the second half of the year, and that is solely driven by a return to normal store activity.

Okay. Understood. And then if we think about some of the Pro initiatives with the business up just slightly, it can be difficult to see some of the stories underneath that. So specifically on the Pro, can you talk about how are you benchmarking your progress? How are you benchmarking your performance, perhaps across some of the key verticals to give you confidence that the strategy is working? I know it can be difficult just given the backdrop is challenging. So how do you guys think about that?

Well, so maybe it's helpful if I just back up a minute in and articulate what we're doing in Pro and then how we see progress. So we think Pro is an enormous opportunity for us. As we've said, it's an addressable market of about $700 billion. And truly, nobody has the scale or the customer reach like the Home Depot to penetrate that market. We already have, as you know, a large Pro business, and we service most Pro customers in some way or fashion. So our whole objective here is to simply win more Pro business, more products and more purchase occasions.

Our stores for 45-plus years have always serviced that smaller cash and carry Pro, and larger Pros use us for infill and emergency purchases. And we believe we have the right to win more share of wallet with those larger Pros as we build out the capabilities to better service their complex purchase needs. So we're focused more on the residential Pro in our organic efforts to buy across product categories. So think of a large remodeler or small homebuilder. And we are gaining traction with these complex purchase occasions as we build out the necessary capabilities like a field sales force, enhanced delivery options and trade credit.

And I'd say one thing we obviously look at is Pro performance versus consumer in our Pro business outperformed consumer yet again this quarter, and the highest comping part of our Pro business was that complex purchase occasion. So that would be one way that we look at the success we're having as we build out these capabilities and gain more share.

Our next question comes from the line of Christopher Horvers with JPMorgan.

I wanted to follow up on the cadence as well. How do you think about weather as an impact in the first quarter, particularly in April, there was a lot of precipitation in the North on the weekends, which I know that tends to hurt the seasonal business and you typically talk about the bathtub effect. So could you maybe frame that out?

And then also, as you think about the storm headwinds from the back half of last year, to what extent did that have any impact in the first quarter? And would you expect that to go away in the second quarter?

Yes. Thanks, Chris. It's Billy. I'll talk a little bit about what we've seen so far in spring. And as Richard covered in the comp cadence, it's always -- weather is always a variable throughout the first quarter. We saw great engagement, as I mentioned in my prepared remarks, in the West in February and March and certainly in the South in March as well.

As we get into April, we really saw the same type of engagement into April. And then the last 2 weeks, we saw a different weather pattern year-over-year. But we saw great engagement across all of our spring categories. As I mentioned, we had positive comps in 9 categories overall. And then as we turn the corner into May and saw much more favorable weather, if you will, or consistent weather, particularly in the North, we saw that same engagement through the first couple of weeks of May. So really pleased with some of the performance there.

And as for storms, as you mentioned, we did have 56 basis points of impact in Q1, but that will dissipate throughout the balance of the year. And we'll see what that brings for us for the balance of the year, but that will continue to be less of an impact, obviously, as we get through the balance of the year.

Understood. And you're asked to be -- you guys are all asked to be constant economists here. The consumer had stimulus. I was curious if you thought that -- how that impacted your business? And anything in the business that you're looking at today to saying that, well, the consumer looks a bit shakier because of higher oil prices or whatever, some sort of change in project demand.

And then on a related question, how do you think about the symmetry of higher rates, i.e., if we stay at these level of mortgage rates. Do you think it's -- do you think it's actually punitive to demand in your category? Or do you think maybe given that we're at 40-year lows on existing home sales, it's not -- maybe it defers the release in the category, but it doesn't necessarily deteriorate demand going forward?

Yes, Chris, we are probably spending too much time in economics in the home improvement industry these days. But I'd start again by just reiterating, our results were in line with our expectations and the underlying demand was relatively similar to what we saw throughout 2025. So that suggests that our consumer has been remarkably resilient. There's been a lot thrown at them. But if you look at PCE growth year-over-year, that was similar in the first quarter, that was similar to all of last year. Employment is hanging in there. Wage growth has been reasonably strong. And you look at our core customer, they're probably amongst the healthiest of all consumers. So they tend to own their homes. They did have that 50% value pop in the value of their homes over the past several years. And their portfolios of equities have also improved.

So our customer seems to be in a reasonably good shape. They're engaged, as Billy just spoke to, while maybe not the large project, they are engaged across more departments in Q1, strengthening than we had seen previously. And again, the main thing is just this uncertainty that's holding them back for taking on large projects.

And then you add to that, as you said, with the higher rates, housing turnovers remain low, industry is not expecting a lot of growth in housing turnover this year, and new construction starts in sales are also trending down. But we look at a pretty remarkably resilient core customer who's engaging with the values and the great innovation that Billy and his team are delivering. And we're on line with our expectations and took market share. If you look at where others have reported to date from manufacturing sector, other distributors, even other retailers, if you look at the government retail sales data or the PFRI data, each of which were negative. Our being up modestly would point to customers responding to the Home Depot brand and service levels and offering.

But everything you just said is true. If it's higher for longer on rates in a slow housing market, we're just going to have to keep working our way through this period of moderation, keep focusing on controlling what we can control and take share in the marketplace.

Our next question comes from the line of Michael Lasser with UBS.

Have you given any consideration to lowering your guidance in light of the rise in interest rates as well as the rise in energy prices? Should we be thinking about the low end of your outlook for the year? And can you clarify your comments around the performance of the business in May. We're all holding our collective breath to try and to understand real time what's going on with the consumer in light of all these well-documented challenges and whether that's starting to weigh on the overall spending environment?

Billy, why don't you talk about May?

Yes, Michael, thanks. And then Richard will follow back up. Yes, as I mentioned, May through the first 2 weeks is very similar to the beginning of both February and March in terms of engagement. We saw great engagement. Again, so much variability in the weather this time of year that weeks 12 and 13 were a little softer, and we've seen great customer engagement back to the -- what we saw in the first 2 periods of the quarter.

And Michael, we reaffirmed our comp guidance with a range of flat to 2%. And I'd say 2 comments about that. Number one, yes, the environment is different than it was 3 months ago, probably a more volatile external environment to a degree. But really kind of unclear on how that will all shape out for the year.

And so as we saw last year, we've proven the ability to manage and take share through any environment. I mean I'm looking at Billy thinking about how he hit his gross margin rate plan last year on the button despite the fact that we had all tariff headwinds coming at us.

So yes, there's probably a little bit more uncertainty out there. Not sure how that will shake out. We feel great about how we're positioned to manage through the rest of the year. And then the second comment is, it's still very early. We're one quarter in. We have our largest selling weeks still ahead of us in the second quarter. Now we think we're positioned so well with the values the merchants have put in front of the customers and the customer service that our associates are giving. So look, we're heading into the second quarter with the intent to execute and take share.

Super helpful. My follow-up is, Ted, there's this debate in the marketplace given the challenges with housing affordability, the rise in interest rates, maybe we are just in a longer-lasting era where home improvement demand is going to be slower and softer for longer. Obviously, this has already persisted for a longer period than most had anticipated.

So if this continues, is there a point at which you start to change either resource or capital allocation decisions? One of the debates out there is could -- will Home Depot get back to the point at which you can buy back stock in 2027 just to provide some support to shareholders in this period of prolonged softness?

Well, we've always had cycles in this business, Michael, and we're very much looking at this as a cycle. We all know there was a tremendous spike in demand for a few years followed by what we've been calling a period of moderation. And the period of moderation has been extended. I think there have been some shocks in the past couple of years, but quite remarkable, as I said, how the consumer has been pretty darn resilient to all of that.

We're still focused on our long-term strategy. We laid out at the investor conference that we're going to focus on the core business, the interconnected offering to our customers and winning with the Pro. We still very much are bullish on the long term, medium, long-term prospects in U.S. housing, in home ownership, the value of the home and the aging of the home, all the drivers of the long-term benefits, and we're not contemplating changing how we're allocating capital certainly to the core business and our allocation of resources to that three-pronged strategy.

As I said, we're focused on controlling what we can control. All indications are that customers, Pro and consumers are responding and we're taking share. So we feel we're creating shareholder value by investing in the core business and the interconnected business and the Pro strategies. And we certainly pay a healthy dividend at the moment. So there's a nice return to shareholders in that regard.

Our next question comes from the line of Simeon Gutman with Morgan Stanley.

Ted, I wanted to ask you what success looks like in the wholesale distribution business. And if I can paraphrase what you said earlier, it's faster Pro growth. So does that mean that if roofing and drywall businesses grow independently, is that success? Or do you need to cross-sell between them? And it sounds like complex purchase occasion, do you care if you're cross-selling across all your platforms?

Yes, Simeon. We certainly do care. So I previously talked more about our organic efforts. But if you look at the Pro distribution side, there's always a customer within that $700 billion TAM that is a more specialized trade participant, and to capture that specialty trade Pro, that's why we acquired SRS. They're a best-in-class distributor, leading positions in roofing pool and landscape and then they made the acquisition of GMS, which has leading position in interior building materials. And then we're super excited about Mingledorff's. We've always liked the HVAC business, and they're a leader in the 5 Southeastern states.

I mentioned again why do we like things like roofing and pool and landscape and HVAC, it is more repair, replace remodel as opposed to heightened exposure to new construction, and that's certainly the case with HVAC. And then don't forget, we're developing construction resources into a leading finished interior platform.

So we put together the organic efforts from what we're doing with Home Depot for the cross-trade Pro and then these specialty platforms, again, no one has more reach into that $700 billion TAM with broader catalogs of product, tremendous engagement with multiple sets of customers. And then I had mentioned the delivery assets and delivery capabilities we have.

So first and foremost, we want these businesses, The Home Depot Pro business, all the SRS Pro businesses, construction resources to perform at an exceptional level in and of their own right within their sectors, within their verticals. And we believe they are. I mean, we look at the publicly traded comparatives to SRS. It's remarkable SRS' performance in Q1. I mean they beat their competition in each sector by hundreds and hundreds of basis points. So we have an incredibly strong, well-performing business platform.

But then over time, we want to absolutely cross-sell and marry our customers through CRM systems. We want to marry and provide exposure of the catalogs and then also leverage our delivery assets and our strategic vendor partners because don't forget, we have to partner with our supplier partners here, we are truly the leading distributor of almost every product that we sell.

So we're early days on the cross-selling. It's largely manual today. It's introductions to customers to our sales forces. It's SRS to Home Depot, it's Home Depot to SRS, it's SRS and GMS. GMS had more exposure to the larger new builder and they're introducing each of SRS and Home Depot to that builder. And we would say this year, we're looking at something like $400 million of cross-sell run rate. So that will come over the course of the year. Most of those are guaranteed contracts, including commercial sales from Home Depot relationships that SRS will now do roofing on a number of our warehouses, and we would look to double that next year. So we want best-in-class platforms that increasingly cross-sell together as we leverage the power of The Home Depot enterprise in what is still a highly fragmented space.

And then Mike, maybe you can provide some detail to what we're doing.

Yes. To your point, Ted, we're really pleased with our sales teams, rhythms working across the enterprise together, together as the Home Depot, SRS, GMS, HD Supply, you mentioned construction resources as well. And that's evident by the success we're seeing with that cross-selling between SRS, GMS and HD Supply, and our teams on the call center, tool. We've talked about this a little bit at the investor conference. We talked about it after Q4 earnings as well. And that's led to a national account structure between our companies. And a great example like that, that you mentioned, Ted, is around just GMS and SRS themselves, and that focus on the builder.

The state of the Pro business remains strong overall, focused on deepening that relationship with the large Pro working on complex projects, and we're seeing some pretty sustained momentum across those key strategic initiatives that you brought up initially, Ted, around order management, around trade credit, around some of the digital advances we're seeing. And so with that sales to those large Pros working on complex projects are showing stronger growth versus our overall Pro growth.

On the digital side of things, that's paying dividends as well. This is another complex Pro, where that gross demand continues to be a powerful engine for us. It's an impressive double-digit year-over-year increase, growing faster than the B2C experience. And then our managed sales force, right, both with our outside sales and our passes in the store are successfully capturing share with those highest value customers as well. Year-to-date, those managed accounts, both from the store and from outside sales have generated, like I said, over and above growth on these planned or complex purchases. And now, to your point, Ted, around getting on with our enterprise CRM efforts, our catalog efforts and using our delivery assets that come up with the most optimal fulfillment.

And if I may ask a follow-up for Richard. If you can comment on the comp spread between your best-performing markets and the weakest, whatever that spread is, has it changed much? And let's say, for example, your best is somewhere in the low single digits positive. Is the narrative weather? Or is it housing or anything else to it?

It is pretty narrow still, Simeon, and it's much -- it's almost completely driven by weather or weather comparison.

Our next question comes from the line of Zach Fadem with Wells Fargo.

So following up on SRS. It looks like the business is still weighing on the comp in the ballpark of about 30 basis points. So as you think through the year for SRS categories, the market share opportunities, pricing levers and the GMS entering the base later this year. Could you talk to your expectation for second half comp impact from SRS as we move through the new year.

Yes, sure. So look, as Ted said, SRS performed in line with our expectations. Just to talk about current performance. They delivered $4 billion in sales in the quarter. They delivered positive total sales growth and positive total organic sales growth. Comps were slightly negative for SRS in total, driven by low single-digit negative comps in roofing.

As Ted said, despite significant pressures in the roofing market by all external measures, SRS took considerable share from other distributors. We do expect, as their compares improved through the year, remember that Q3 -- well, Q2 and Q3 of last year had some of the lowest recorded hail and hurricane storms in history. And so their back half was significantly pressured. For that reason, if we see a normal seasonal curve from SRS, we expect them to deliver mid-single-digit positive organic growth for the year.

That's helpful, Richard. And then I wanted to follow up on the gross margin line. The guidance would imply some improvement in the year-over-year change from here. So the first question is for Q1, could you isolate the GMS impact versus core? And then as you think through the moving parts around the changing operating environment around freight, fuel, you had a 232 tariff change. How would these fold into the gross margin line as you move forward?

Well, so let's just take SRS and GMS for a second. So we expect gross margin for the year to be at 33.1%, which is consistent with our original guide. With the change from last year, largely reflecting the acquisition of GMS. And so if you look at our first quarter performance, 75 basis points below last year, the vast majority of that reflects the acquisition of GMS. There was some pressure, and we called this out in our Q4 call and also called out that we expected some pressure from our footing in the roofing market and price investments at SRS. So recall, the roofing market saw a 28% drop in shipments in Q4 of last year. That's the worst quarter since 2019. And as we anticipated in our earnings guide last quarter, we've maintained our stance on value to keep momentum with our customers.

And so that made up the remainder of the gap. Beyond that, the margin profile of the core was actually very stable. So as we move through the year, you're still going to see pressure on a year-over-year basis in Q2, not quite the degree that you saw in Q1 and then improving significantly more really sort of flattish year-over-year when you get into Q3 and Q4.

Now as to your broader question on cost. Look, obviously, as we stand today, we could say we could see potential cost pressures building in the form of fuel prices and other commodity input costs, new tariffs have been introduced. But the environment is changing almost every day. And so it's hard to see where all of that winds up and where it settles. We will continue, just like we did last year to manage cost and price, to maintain our position as the customer's advocate for value as we move through the year. But yes, the cost on the horizon since we spoke last quarter have at least moved towards a bias towards an increase.

By the way, if I could just clarify one statement. I think I got tongue tied during my remarks. We opened 2 new stores during the quarter, not 12, apologies for that.

Our next question comes from the line of Chuck Grom with Gordon Haskett.

Can you discuss the progress you guys are making with Trade Credit and the adoption of Trade Credit by Pro, understanding it can take time to convert them? And then my follow-up with Ann on the merchandise execution teams. I think you said it's rolled out to 1,000 stores with plans for full adoption by the end of the year. Any change in basket or customer frequency as you roll out the MET teams?

So I'll start on Trade Credit. Look, what we're building is a value prop that has never been built before for a broader customer set than has ever been reached by any kind of conventional distribution company. And so we're taking our time, making sure we understand how to onboard as efficiently as possible, how to underwrite correctly and how to really drive sales.

And the important part of driving adoption is making sure that we set our outside sales reps up for success because they're the ones really driving this adoption. So I think from my perspective, and I'll ask Mike to weigh in on what we actually see. Look, we're rolling this out steadily. We're taking our time. As with most of the capabilities that we're enabling, we're more focused on taking continual steps forward, and that's what we're doing with Trade Credit.

Mike, maybe talk about what the customer tells us.

Yes. I mean, we're very pleased with the trajectory of Pro Trade Credit so far after gaining some pretty strong traction in 2025. We saw continued momentum this past quarter. What's most encouraging is that we're winning exactly where we would expect to with single and multifamily builders and with large remodelers, and we're seeing strong adoption in longer lead time categories like on windows, doors and appliances.

So a major driver for this is that Pros absolutely love the fact that it's 30-day payment terms now [indiscernible] shipment rather than on point of sale, which gives them a distinct competitive advantage around working capital. And looking forward, we've piloted recently the program online with a number of customers, and we're pleased with what we're seeing there and look forward to expanding that further within the second quarter. And as we expand our e-procurement capabilities also with construction management software and integration platforms, we'll be rolling Pro Trade Credit out to those channels also within the second quarter.

Yes. And Chuck, just to follow up on the merchandise and execution team. Let me start with we are maniacally focused on driving or [indiscernible], which is our stores and associates. And a key part of what the Home Depot has always done is driving service and driving sales. And so creating these distinct teams give us the ability for Apron associate to really, really focus on driving engagement and ensuring that we're servicing the customer to the full extent. And absolutely, when we separate tasking from selling, we're seeing productivity on the tasking side, which is excellent for us, but we're also seeing higher levels of engagement.

And you talked about units per basket, that would be the outcome that we're looking for, engaging with the customer, making sure we're servicing the customer to the full extent, making sure that our associates fully understand the capabilities that we have and the brand of The Home Depot and absolutely driving outcomes with sales.

And I will tell you in the first 1,000 stores that we've rolled this out in, and we are continually learning, of course, we're seeing higher likelihood to shop again scores and greater engagement. So we are on an absolutely fabulous path to really, really continue to reenergize our core and culture of this business, and we will never lose focus on that.

Our next question comes from the line of Zhihan Ma with Bernstein.

I want to talk about ticket versus traffic. Given that I think you're going to start to lap the tariff-driven price increases. How do you think the balance of the 2 are going to trend over the course of the year? And what does it take for traffic to turn positive again?

Yes. You're right. We are lapsing some of the early tariff pieces. As Richard said, they're still very volatile to say the least, but there's no question that as those were introduced in late Q1 of last year and into Q2. We made some pivots in our strategy as we go forward.

We talked at our investor conference around some of the pricing into the marketplace, and that's settled into the market. And so we see that as kind of 3% as we've talked about in the past. And then we've had great engagement so far in spring-related projects. We've got our biggest weeks ahead. So we'll see how that plays out for the balance of the year. But certainly, from a year-over-year standpoint, there's obviously, less pressure than we saw certainly a year ago.

Got it. And then a follow-up on the Mingledorff's side of things. You talked about that gives you a great point to start playing in the parts market as well. But on the original HVAC side of things, it is a very distribution rights centric market. Does that mean that there's more acquisitions that you need to make to continue to grow there?

So Mingledorff's is a leading distributor in the Southeast, as I mentioned. They're a carrier-focused distributor. What we like about the parts business is while you have regional exclusives on distribution in certain geographies of a brand of the HVAC equipment, you're actually able to sell parts nationwide. So we look to leverage all the infrastructure, The Home Depot, the stores and our online capabilities and direct fulfillment centers to start building a more robust parts distribution nationally.

As it relates to incremental acquisitions, we would expect to build HVAC into, call it, SRS' fifth vertical, and we would look to add geographies of the key manufacturers with modest -- these would be modest full-time acquisitions to that HVAC vertical platform.

Christine, we have time for one more question.

Our next question comes from the line of Brian Nagel with Oppenheimer.

So I guess I want to -- I apologize, I want to just be an economist for a bit for a second, too. With regard to -- obviously, there's a lot of moving pieces out there, a lot of factors that are impacting Home Depot's business at this point. But if you look at gas prices, I guess the question I want to ask is, historically, how have higher gas prices impacted your consumer? And then also, maybe looking at it in a different way, as you think about just from an input cost into Home Depot and the various ways that gas prices affect your business. I mean how should we be thinking about that dynamic here?

Well, first of all, Brian, I'd say if you look across history and you look at significant fuel price increases and their impact on demand, it's hard to parse out fuel increases from a general degree of pressure on consumer spending. And on -- it also has to be taken in the context of the interest rate environment, which we are more highly sensitive to.

Look, there are a number of potential factors at play here. Yes, we see increased fuel costs, not only hitting us directly. Obviously, we obviously have a considerable amount of transportation expense in our P&L but also in the form of input costs. At the same time, number one, it's still very early in the year. And number two, there are some potential tailwinds here. We've talked in our sector about tariff refunds. We have filed for those tariff refunds. And while we don't disclose the amount and while we have received an immaterial amount to date, we have assumed that, that could provide a significant offset to those costs. So it's very hard to understand exactly how all of this will balance out through the year, and we'll continue to watch it and manage it -- manage through it.

That's very helpful. I appreciate that. And my second question, again, apologies for being nitpicky here. But just the commentary around May, so the early part of fiscal Q2 here. Should we -- I think you used the word, engaged consumer, engagements back to what you saw maybe in February and March. I mean should we basically think about the business right now is running domestically at those comp store sales levels you saw in February, March?

Yes, it's been pretty steady. I mean, we landed right at our expectations. I think Bill, maybe just repeat again what we saw April through the first few weeks of May.

Yes. Again, Brian, we had a very consistent performance, February, March and even into the first part of April, and then the weather just year-over-year in the last couple of weeks of April was a little bit different. And then as we saw -- as we've seen in May, very similar, great engagement in all of our spring-related projects. This is we saw through February, March and really the first half of April. It was literally just the last 2 weeks where we saw significant weather differential. And again, back to the same engagement that we saw through the first 10 weeks and 11 weeks of the year.

I think that feeds finally back into the guidance question. The best thing we have is our observation, and we've observed kind of the demand that we expected to see through the first few weeks of the quarter.

Ms. Janci, I'd like to turn the floor back over to you for closing comments.

Thanks, Christine, and thanks, everybody, for joining us today. We look forward to speaking with you on our second quarter earnings call in August.

Ladies and gentlemen, this does conclude today's teleconference. You may disconnect your lines at this time. Thank you for your participation, and have a wonderful day.

And welcome to day 2 of JPMorgan's 12th Annual Retail Roundup. Again, so happy to have all of you here and everybody that's on the line. And as a reminder, at 4:00 today, I will be interviewing Jamie Dimon in this room with our my coworker, Matt Boss, which is always exciting to hear what he has to say and there's no shortage of content right now for Jamie to respond to. So please come and please ask questions too. He's an open book. So with me today, I'm very pleased to welcome Home Depot's EVP and CFO, Richard McPhail, -- The Home Depot. Thank you for attending.

Thank you, Chris.

It's a pleasure to have you.

Great to be here. We're in an awesome building, too. I mean just great for JPMorgan. Great for Manhattan. Fantastic.

Yes. Yes. Yes. And we're renovating the old Bear Stearns building right next door. So we're going to have a nice corporate campus development.

That's beautiful.

So at a macro level, let's just for a second, put oil prices aside and geopolitics. And what I'd like to set this table with is, can you narrate the demand environment in 2025 to help us think about the starting point, and then we can think about what potentially happens from here.

Well, thanks, Chris, and it's great to see everybody. Thanks for being here. 2025, I think the demand environment softened during the year from how I would perceive the entire market. Now I think we'll get to our performance in a second. But if you look at how our sector -- well, let's -- maybe let's zoom up a little bit and just talk about consumer confidence. At the very highest level, we saw consumer confidence drift lower through the year. We saw increased concerns over uncertainty, over inflation, over obviously events in the broader world and then over concerns over job loss. And so our customers told us through the year that, that uncertainty was the largest factor keeping them back from engaging in larger home improvement projects.

If you look at our sector and you could pick a number of proxies for our sector, but let's just take private fixed residential investment, which is a significant component of GDP. And our sales are -- when we report to the government, our sales sit in a component of PCE and PFRI. But if you look at PFRI through the year, actually over the last 8 quarters, we saw a deceleration in PFRI. In 2024, it was positive every quarter year-over-year, but decelerating. In 2025, we actually saw it turn negative year-over-year and continues to decelerate almost in a straight line.

Despite that, we posted in the fourth quarter of 2025, we posted our fifth consecutive quarter of positive comps in the United States. And so everywhere we look, our market has seen a degree of softening, but we have begun to outperform the market I'd say, in a more measurable fashion as 2025 went on, and we certainly expect to outperform the market in 2026.

And so as you -- as we try to diagnose that, you did have a storm headwind in the back half of the year. If we take that dynamic away and go back to, you've always spoken a share of wallet. Right. And over -- we're now back to sort of pre-COVID levels on share of wallet. Historically, if wages are growing 4%, consumption grows 4%. And this category is performing well below that, obviously, includes -- and you're outperforming that. So why wouldn't, over time, given replacement cycle dynamics, why wouldn't we just continue to -- the category itself continue to migrate towards that albeit with some housing headwind against that. So said another way, why wouldn't '26 be better than '25?

Well, I'm going to separate from the wage conversation. I think I would probably get more towards what's the shape of general economic growth and then how does demand for home improvement vary from that economic growth. In the near term, we know that housing activity is frozen. I'll continue to use that term. We've used that term for 3 years now. If you look at the proxy for housing activity as housing turnover, existing home sales, typically, we're somewhere between 4% to 5% of all homes existing in the U.S. changing hands. We're at 3%. We've been there for 3 years, and now it's kind of going on 4 years.

We have never seen housing activity this slow for this long. It's touched the 3% mark, maybe 4 times in the last 50 years. Every other time it popped pretty quickly. And I think this is a function of housing affordability. So we know that when mortgage rates went from the -- 30-year mortgage rates went from the high 2 percentage area to the low 7 percentage area within the span of about 12 to 18 months, that created a pressure on affordability we haven't seen in decades. And so when I think back to your comment, why can't we see home improvement demand return. I think we can and will absolutely see home improvement demand return, not just to parity with broader economic growth and demand, but beyond it.

Look, housing is a cycle. We're not immune as home improvement -- as the largest home improvement retailer in the world. We are -- we do participate and see the impacts of that cycle. But what goes down at least history has proven out, usually comes back up again. We think that again, if you just look at the affordability point as one of the components of pressure in our market, it's a function of 3 things: home prices, mortgage rates, income and income growth. Income growth remains stable to strong. Home prices, it's interesting. Look, we are now, I think, in the second year of seeing corrections in more markets than we're seeing increases in markets. And then mortgage rates obviously trickle down steadily through the year.

We've seen some volatility in recent months. But to me, look, housing is a market. Markets typically reach equilibrium on their own. And so could we see a period of modest home price corrections as we get to equilibrium, I think we're already seeing it. So I think that's probably the affordability point and then the uncertainty point are the largest things facing our sector disproportionate to other retail. Once we turn the corner and we're not going to call timing on it. But as we said in our December investor conference, we do expect that when this turns, you will see home improvement demand outstrip the broader market. We're looking for in a market recovery case, target comps of 4% to 5%, total sales growth of 5% to 6% top line, which are accelerated by new store growth, new branch growth under SRS and which is exciting for us and then driving bottom line faster than top line.

So look, we've seen this before. We've lived through cycles since 1979 at Home Depot. And I think I would ask just point all of our investors to look at what's going on in the market from an economic data perspective, look at anyone touching housing right now. Anyone touching housing right now, if you looked at a broader landscape of retailers, distributors, homebuilders. You touch housing right now, you're probably deeply negative in Q4. We were positive top line in Q4. And so I think this is just -- it's great evidence that we know how to operate during periods of turmoil. We learned how to engineer agility into our supply chain during COVID. And if you think too, Chris, I just have to trump it measures like our gross margin performance in 2025.

If you adjust for the acquisition of GMS or take that out, we landed our gross margin rate on the button compared to our expectation for the year. And think about that, that was the target that we set at the beginning of 2025, that's before Liberation Day, which, by the way, you remember that happened during our session last year. So through all of that, we delivered the gross margin on the button that we expected with all of the -- all the influences. And so we feel great about being able to manage through any environment and succeed. We're taking share, and we're in control of our destiny.

As you think about the rates versus the uncertainty question because rates drive improved affordability. So that's an obvious unlock. We're not sure when and how that changes.

Right.

I guess to what extent as you think about the flow of last year and into this year, has uncertainty become a greater factor in the consumers' willingness? And is the right interpretation is because you're so more project oriented, the uncertainty is weighing on those bigger projects?

Uncertainty continues to weigh on larger projects, and we see those larger projects still not recovering. I mean we've seen pressure in categories like kitchen and flooring and lighting and -- so there is pressure. Beyond a certain price point, it's -- and it's not reflective of the health of the customer. The customer, particularly the homeowner is extremely -- or their financial position is solid and frankly, better than it's ever been pre-COVID. They saw housing wealth increases of 80% to 90% in home equity values over the last 6 years. So their balance sheets are extremely healthy. We're at full employment, incomes are growing. So the homeowner is healthy, our customer is healthy.

There's just a reluctance based on this uncertainty. And when we survey our customers and we ask our pros, what are your customers telling you? They consistently say, it's not that I don't have the ability to spend. It's that it just doesn't feel like the right time. So.

If you look back to in COVID when the government was nice enough to send checks to consumer, your category benefitted quite a bit. We're also stuck at home. We're in an environment now where it appears tax stimulus is offsetting the -- some of the uncertainty factor, at least like at least in the context of where gas prices have gone. You talked about tax stimulus. Can you talk about tax stimulus, how does that impact consumption in your category? And to what -- in the content as well as how did it play out in the context of your guidance?

Right. Well, so I think we're still watching what the impact of tax stimulus will be. And we don't want to comment on intra-quarter trends. When we set guidance at the beginning of the year, we said we would expect comp sales between flat and 2%. That is ranged because there are a number of factors that could be headwinds and could be tailwinds. Tax stimulus, if you kind of just took this, took the math and put it in a vacuum, we've seen a range of estimates. And if we had our fair share, if every penny of tax stimulus was spent on consumption, and we had our fair share of that consumption, we'd see something like upwards of 0.5 point of comp to the good.

But we know that they're countervailing forces. We've watched private fixed residential investment continued pressure on that. We know there were concerns heading into the year as we set guidance on inflation and job loss. And so when we look at these potential headwinds and tailwinds, that's why we provided a range of outcomes.

Understood. And then as you think about -- just because I know this is a popular question as we think about the recent prices and we come back after. But how do higher energy prices impact your P&L? Obviously, there's an ocean freight concern and then there's a trucking diesel concern.

Well, look, I kind of go back to the agility point. I mean we've seen significant swings in supply chain, transportation expense in the COVID era. And I'd say the dynamic -- look, there's no doubt about it. Fuel is an important input to our operations. But we've proven the ability to protect our P&L. Look, we're not immune if you see significant sharp swings in the cost of fuel, that's going to impact our whole space and probably all of retail. But again, I would bet on us to be able to mitigate the impact to the bottom line. And we'll just -- we'll be watching it. It's obviously a fluid environment right now.

Yes, indeed. Actually, 1 more macro-oriented point, which is tariffs. For anything that's imported, then granted, you do buy a fair amount onshore, but anything that's important -- that's imported from Asia, tariff rates are lower year-over-year in most categories as we sit here today versus the back half of 2025. How do you think about -- how does it -- if we assume it stays here, how does it play out for The Home Depot? Do you think we've obviously seen that peak of pricing, but would you expect potentially deflation in the category? And if not, can you maybe help us think about what the margin potential could be around lapping higher tariff rates?

Right. Well, going to your pricing comment, I do think, as we shared with investors, I think that there was probably anticipation that inflation would begin to cool sooner than it made sense. To me, at least, I think watching costs flow through the P&Ls not only of The Home Depot, but retail in general, I believe that the timing of those costs meant that you saw more retail action at the end of 2025, even heading into the beginning of 2026 than the market might have anticipated.

I do think that as a market, we are through those retail price adjustments. And while you'll see a year-over-year dynamic play out, that will kind of correct itself or rather be completed through kind of the first half of 2026. When it comes to what we should expect where tariff rates are lower, first of all, we warned not to make long-term permanent assumptions and rather to just manage as best we can. But Chris, I think the most -- probably the best way to think about this is we're a market participant. Tariff impacts are felt by the entire market. And so I think the question is how do all market participants react if tariff pressures become lower.

We are not -- no one in the market is able to move outside of the broader market participants action. So that's just a way of saying you just -- I think you have to put yourself in the shoes of all market participants. And when you -- typically, when the market sees broad-based cost pressures or broad-based cost relief, that typically has an impact on price levels. But just kind of remains to be seen. I don't think we've -- we should necessarily count on a fixed set of assumptions for the year.

The only certainty is constant uncertainty.

Probably.

Thinking about -- I want to pivot to the long-term strategy. You've been positioning yourself for market share gains, you've expand the TAM and as you've gone to MRO and now more the large Pro business, we have a lot of questions here. But as you think about that large Pro and the recent acquisitions, fundamentally, can you speak to what drives success in that business versus the traditional retail business? And where do you think you are in terms of building out those core skill sets?

Okay. Well, look, we're -- we've always known that the Pro was essential to The Home Depot's success. The Pro has always been a part of our business. And if you go back to Bernie and Arthur, they created The Home Depot in part to provide a sense to consumers that they could shop like the pros did, right? I mean, come shop in warehouses. And so what we would do for the Pro typically trickle down into success with the consumer, and it was -- it created do-it-yourself. But when we think about the Pro opportunity, for decades, we have known that we underpenetrated our Pro customers' wallet and to penetrate further, would require us to begin providing our pros and simply put the ability to have products received at the job site.

I mean that is kind of a cornerstone of kind of changing our business model to further penetrate Pro wallet. I want to zoom all the way out. So we operate and are the largest player in a $1.2 trillion addressable market. In December, it was $1.1 trillion. With the recent announcement of the acquisition of an HVAC equipment distributor, we expanded that TAM. The world of HVAC equipment and parts distribution was not part of our $1.1 trillion TAM. And so now we've expanded it. Of that $1.2 trillion, $700 billion is the Pro opportunity. And I think I want us all to step back and think about that number because there is no one standing in the way of The Home Depot in terms of attacking a $700 billion opportunity.

What is standing in the way, it's the ability to serve our Pro better than anyone else in the market can. We're not yet at that point. We grew up in a cash and carry world where the elements that we were appealing to the Pro with we value, selection and service in the stores. That's still a product orientation though, cash and carry retail. We learned over time and I'd say we were still learning towards the -- as we moved into the 2020s, that what we actually had to reorient ourselves to was creating a service model. If you're going to get deeper into the Pros wallet, it is not enough to have the best retail locations and the best product assortment and the best in-store service. You have to have an outside sales force capable of assisting the professional with larger projects.

You have to have exceptional delivery to the job site. You have -- and I think those 2 elements are kind of cornerstones. You also have to be able to extend short-term working capital financing, we call it trade credit. And then you have to have kind of second order operational capabilities, order management. As a cash and carry retailer, we had not built up the capability for you as a pro to have some flexibility in your ordering with us. Hey, at my end, you're the pro, your end customer is changing their minds, their change orders. You have delays in the job site. This requires a degree of agility that we just simply didn't have in the ability to modify orders, modify delivery times, this kind of thing. And there are other second order capabilities of importance, preferred pricing.

We want to make sure that we can compete effectively across the entire project for every type of professional. So when I think about what we're building, we are building capability across that entire capability set. We're not yet at parity with a lot of our competition in that $700 billion market, but we are gaining ground every day. When you think about the sales force, we have thousands of outside sales reps in the market now and are still rolling that out through markets in the U.S. They're doing something that's never been done before, which is selling across all product categories. When you think about delivery excellence. So compare us to anyone else out there who you think might have the ability to compete for that $700 billion.

We have 2,350 plus stores in North America and growing every single year. We have with the addition of SRS and GMS, 1,250 wholesale distribution branches. We have over 100 branches of HD Supply that deliver direct to multifamily sites. We have our network of 17 flatbed distribution centers, 20 direct fulfillment centers, 150-odd MDOs, market delivery operations. There will likely never be another supply chain that looks like that, that is oriented towards delivery excellence to the Pro. And so I don't want to go too long, Chris, but I think the point is the market is massive. We are the 800-pound gorilla in the market. We continue to accelerate the -- accelerate our capabilities that allow us to create that service model our Pros tell us with every month, we're gaining ground.

We're consolidating their supply base. For them, if we can save them time and deliver with excellence, they will go to us. They've told us that, and they show us that in their spend. Our trade credit program where we extend working capital, short-term working capital, really just in the form of billing upon delivery rather than billing upon order shows lift every time we offer our pro credit, they lift their sales. So we're gaining ground. And then I want to address again, kind of a big picture point. So we began in earnest leaning into the kind of the Pro opportunity. While we've always done it. We realized the extent of this opportunity really just in the early 2020s, 2021, 2022, it was kind of the first time we talked about this Pro ecosystem.

We had the idea of flatbed distribution centers since 2015. That was a bootstrap model where we said, look, the demand for job site delivery is becoming too great for us to be able to service. We don't know how big that demand pool is. All of our deliveries were originating at a store, the flatbed truck. As we stood that network up, we realized, okay, we can actually broaden the assortment and carry infinite depth and then that led us to understand, okay, there is a way that we can win this world. As we built those organic capabilities out, we came into -- or entered discussions with SRS. SRS called us in 2023 and said, we think we know what you're building, and we can help this.

And look, Ted and I have -- we know every wholesale distributor in the country. We've met with many of them over the last few decades. SRS was the best managed distributor we have ever seen. And so in 2024, we said, look, there is a way to create a platform that is a complement to The Home Depot. It's complementary, and it's also additive to The Home Depot by going after that specialty trade contractor, and we've built on that platform ever since, which I'm sure you want to talk about.

It's a really long-winded answer, Chris, but that's because the opportunity is massive. What it takes to win is complicated. You look across the 9 million Pros in the United States. There aren't very many who are identical to each other. And you have to be able to serve them in the way they want to be served. A specialty roofer is going to need a different service model than a general contractor will for roofing. And that's just one little example of how we want to attack the problem by serving the Pro in the way that they can best be served.

We'll leave a few minutes for audience questions at the end as well. As you think about -- so SRS, largely roofing, landscape, pool, GMS, wallboard, ceilings, Mingledorff's is now HVAC. Where do you think you are in terms of building out like the largest portions of that large Pro wallet? And to what extent does -- how do you think about organic versus an M&A in the remainder of those large categories?

Well, in terms of where we are, I mean, we have the right to win all $700 billion in the Pro market. So I think we're exceptionally early in at least our vision of becoming the most trusted partner to every Pro in the United States. We think we are -- we have the right to win. We don't yet have the ability to win, which is why we're building these capabilities. On the SRS side, so as you mentioned, we just added the -- what is SRS' fifth product vertical. So when we acquired SRS, they have roofing pool and landscape. We added GMS in wallboard, ceiling tiles and associated products and now Mingledorff's is an HVAC equipment distributor.

HVAC is a fantastic vertical. This is a vertical we talked about with SRS since before we acquired SRS. It's actually new for The Home Depot, which is why we expanded our TAM by $100 billion as we acquired them. And there are many reasons, by the way, I'll just do 30 seconds on HVAC. Number one, the cross-sell for SRS across roofing, gypsum, HVAC, you're beginning to see a more complete picture. How do we grow SRS further? Look, there are a number of product verticals that we've built up organically. We've distributed lumber, doors and windows, plumbing, flooring, organically really in earnest since we began standing up these flatbed distribution centers.

We are making great gains, for instance, in the distribution of doors and windows where the retail model probably includes too many product touches as you think about the supply chain, taking out every touch adds profitability to that model. And so we have made gains in that model in our centralized supply chain, our direct fulfillment centers, the ability to deliver doors and windows with excellence is giving us another advantage to selling the entire project. So Chris, I mentioned that because that's an example of organic share capture. And I think if it can be done organically, we're always going to do that.

Acquisitions work when they accelerate the achievement of our strategic vision, but I think it's important for our investors to understand a few things about the acquisitions that we've made. So first, there's a very high bar when it comes to acquisitions that are acceptable to The Home Depot. And I think since our acquisition of HD Supply in 2020, we have maintained the same set of standards that must be met.

Number one, there has to be exceptional strategic fit. There are no acquisitions out there. Look, our strategy is grounded. It is core and culture. It's the delivery of an amazing interconnected experience, and it is winning the Pro. And within that winning the Pro, obviously, we have very targeted strategies when you think about product verticals, we like adjacencies because we like cross-sell. But you've got to have amazing strategic fit. The acquisition has to be an exceptional financial performer. The Home Depot is not in the business of acquiring companies that we then improve the operations of.

We acquire and partner with companies that are best in class at what they do and how they serve their customer. And then there has to be a really strong cultural fit. I think we have perfect cultural fits across SRS, GMS and Mingledorff's. But when you use that as a screen, you actually wind up eliminating frankly, I'd say a majority of companies that you might think are acquisition targets. Even large-scale companies, there are large scale companies out there that just simply don't pass that screen. And so if you look at what we've done to augment our ability to serve the Pro through adding acquisitions, we were the first to go into roofing what the #1 roofing distributor in the country from a quality perspective.

We were first with the Wallboard acquisition, we were first with an HVAC equipment distribution. We will acquire high-quality assets that are best in class at what they do, if they advance our strategic imperative. But we know we can do a ton organically, and we'll keep pushing. And let me -- I'll give you an example of organic. The HVAC acquisition opens up the world of HVAC parts distribution. And so you think about what...

We're not in that.

We're not in that. We do -- look, we absolutely sell HVAC parts and we do distribute those. But opening up an avenue to the HVAC installer because we have the equipment distribution -- it just -- it's a different world of customer access. So now think about what we can do with our direct fulfillment centers with same-day next-day delivery with an extended offering. This is not something we've built out. We haven't even closed the acquisition of Mingledorff's, but we are excited about the value we can bring to the customer. And so that's an example of things that we would do organically.

Excellent. I have some further questions, but I want to see if anyone in the room has any questions. If you do, please just raise your hand and grab the microphones on the table. Great. So as you -- and by the way, you also have a very low cost of capital and incredible technology infrastructure you bring to bear?

Yes, we do. Look, our cost -- our low cost of capital and our low-cost position is a benefit that we -- the flywheel of The Home Depot is taking those benefits and passing them on to our customer. We will always be the sharpest value prop in the market for the entire project and that cost of capital position and our low-cost operating cost position allows us to do that in the market.

So I want to go back to the Analyst Day from December. So as you think about when you embarked on this large Pro effort and then accelerated it, organically accelerated with SRS and other recent acquisitions. It caused CapEx to go up, caused D&A to go up. It sort of created a headwind on your margins where other retailers saw these massive gains during COVID when the business popped. And it dragged sort of ROIC along with it.

Our impression of the Investor Day was that you were at the trough, that you had put the foundation in and yes, we're going to continue to add bricks and layers around the large Pro effort. But we are coming to the bottom on the ROIC cycle in that efficiency, which is the hallmark of Home Depot, and AI was enabling this to start to turn up. We just need the market. Was that the right interpretation?

That's the expectation. Now -- but I think it bears a little bit more explanation just to get everybody on the same page. So first of all, we've outlined our margin expectations moving forward. In a market recovery case, we expect to grow bottom line faster than top line. Market recovery 4% to 5% comp sales, steady gross margin, operating expense leverage driving high, very-high-single-digit EPS growth in that case, 5% to 6% top line growth when you add new stores and branches. But if you think about the history of our margin over the last few years, you have just a few pretty simple components of it.

First, it's just the impact of margin mix of the acquisitions of SRS, which are actually really strong ROIC generators when you think about organically that wholesale distribution world is actually a much more return accretive model than I think most folks expect that gets masked by the fact that there's a lot of acquisition activity in distribution. But let me talk about ROIC in general.

So -- sorry, I'll complete the margin question. We made investments in wage over that period, right? And one of the things that we will always do is take care of our people. And we're proud of -- I think our entire sector faced into wage pressures and retention pressures in 2022. We took some steps to fix that. We're in a great position now. Our associate commitment Index is at really, call it, recent or highs as far as recent history goes. So we made investments that put pressure on our margin profile as we saw top line pressure in the market.

Ultimately, our margin leverage or deleverage reflects top line momentum. So as the market recovers, what do we think about ROIC? Well, ROIC was -- obviously, it has pressure as top line and operating profit does. When you think about what our ROIC expresses, well, we -- from the period 2008 to 2023, we really didn't add any new stores. And so you think about the tailwind that creates an ROIC as you're depreciating a store base, and as your levels of investment in the company are low by historical standards over that period, you generate higher ROIC. In fact, still today, 99% of our stores are over 10 years and so you get that ROIC tailwind.

As we begin to invest, how do we decide to allocate capital to investments. Well, we do it on an internal rate of return basis that I'm sure our investors would want us to do. Can we earn an exceptional margin over our weighted average cost of capital. In other words, do we have a hurdle rate? And does this investment cover the hurdle rate. When we think about store investments, these are some of the most I'd say, predictable investments we can make with a strong IRR. But in the early stages, the ROIC is very low, right? You can think of IRR is the average of ROIC over a long period of time. So as you lean in, you're going to put pressure on ROIC.

As you make acquisitions, again, remember, we're only acquiring market leaders. And so as you pay market multiples for market leaders, you're going to see immediate dilution to ROIC, but I'll come back to the point you've made. Yes. We expect ROIC to expand from here as our market recovers, as we see gains from that investment period you talked about, it's absolutely our intention that ROIC moves up and to the right from this point.

I thought the other important...

There's a question over there.

I'm sorry, go ahead.

So I guess I had a question about that, particularly in distribution. I've always thought that as more of a cost of capital type business. How do you have confidence that it doesn't just go to cost of capital 0 perpetually. I mean it's a dogfight, is it not?

I'd say it's a highly rational market. And I think what -- again, what's interesting to me is if you look at a new branch -- a new SRS branch versus a new store, ROIC of the new SRS branch accelerates significantly faster than the ROIC of a new store, a very capital-light model. And so no, I think wholesale distribution is, number one, it's exceptionally fragmented. And so I think we've seen margin stability over the history. And I expect that margin stability to continue. I also expect us to be able to improve our margins in distribution as we see gains from scale and as we see gains from productivity driven by AI. I -- so look, we're very bullish on the outlook for our investments to drive earnings growth, which then drives ROIC.

We have another question.

Just trying to think about that $700 billion opportunity and just -- I might have some of these things wrong, but framing it versus the other piece of the business that obviously you've executed against well over all these years, and you -- again, this might be wrong by a little bit, but you've gotten kind of like 20-plus percent of that business. And so is that -- like how do I think about that versus that $700 billion in terms of opportunity? You didn't say anybody is really standing in your way, but in your IT stack, I would imagine complexities of delivery and product and all this other stuff probably gives you even a bigger opportunity? Just any thoughts relative to that 20-plus percent on the $700 billion market share versus the other piece of the business.

Well, let me -- so let me just -- let me phrase it maybe a little differently and tell me if I'm hitting your question. But I think our market share with the Pro is much lower in that $700 billion sector. You could divide it roughly to say $400 billion of that is kind of the complex Pro where we have very low market share. Obviously, being the kind of the #1 home improvement retailer in destination for the pros in the form of our stores, our share is higher in the other $300 billion. Let me -- let me talk about the entirety of the $1.2 trillion. So let me bring in consumer because what we're doing in delivery should be a tailwind for both our Pro and our consumer. The gains we've made in the -- in promise times, so shortening promise times.

The amount of deliveries that are now same day, next day, over half our deliveries are same day, next day to the customer. That's not something we ever even imagined when we started building these DCs that, that would be the customer demand. I don't know if I'm hitting your question, but let me just -- let me shift this a little bit to why I believe we win with the Pro and the consumer.

There are gains to scale and because scale provides you with an advantage to invest in AI-enabled customer-facing tools. I'll give you a couple of examples. I think the -- maybe the one that comes to life for me the most is we are moving to a world where the orange apron associate who is the lifeblood of our customer experience, has so much product knowledge at their fingertips enabled by AI that you can be -- what might have taken months to do in terms of on-the-job training in the aisle is now instant.

Every associate has a handheld device that has all of the cumulative knowledge experience through an agentic, an AI agent to help the associate in the aisle with the customer. We are going to kind of areas of -- I'll simplify it. We are pushing an initiative called One Tasking. Prior to this year, our associates not only served customers, but they also moved product around the store. We have always -- or at least for 20 years, we've had some other merchandising execution team. They have also handled certain aspects of bay maintenance and product movement. We're shifting to a model now where we are pushing almost all tasking to that merchandising execution team.

The freight flow in the building is handled by that team and it has been supercharged by AI-enabled tools that allow prioritization of tasking and really kind of optimization of freight flow through the building. What does that allow us to do for our orange apron associates. We just want them to sell. And so tools like the kind of the knowledge all-in-one handheld, I think, put us ahead of anyone in our market. The equivalent online is Magic Apron, everyone should go on to homedepot.com. I know you would have naturally done that today anyway, but Magic Apron provides that same level of Agentic AI assistance to our end customer.

So look, we're going to be front-footed in terms of AI enablement. We just hired a fantastic new Chief Technology Officer. If you haven't, please take a look at her background, we think that this is a huge step forward in leaning into AI and being a true AI leader in the American economy. And we've seen the gains from it, both from a customer experience perspective as well as a productivity perspective within the business, and we'll keep leaning into it. I might have taken a tangent on your question.

Do you think you get 20% share in large Pro?

Look, I think we have the right to win every dollar. I do think we have the right to win every dollar. And I think the question is these Pros, you think about it, they want partners that they can count on. We are steadily gaining share. And I think that that's how we're going to continue to look at it, steady share gains. never retreat, never give up any ground, but don't outrun our ability to execute with excellence. We're not there yet, but we're gaining every single day and month and quarter. And so look, what's the limit? I don't know, but there's nobody standing in our way.

So we're -- we couldn't be more excited about it. Look, we think we're operating the business as well as we ever have. Our in-stock position is right where we want it. Our staffing is right where we want it. We're operating with agility in our supply chain in our current environment, and we feel fantastic about our ability to continue to win in the future.

Awesome. It's a great spot to start. Let's thank Richard McPhail from The Home Depot.

All right. Thanks, Chris.

Greetings, and welcome to The Home Depot Fourth Quarter 2025 Earnings Conference Call.

[Operator Instructions] As a reminder, this conference is being recorded.

It is now my pleasure to introduce your host, Isabel Janci. Please go ahead.

Thank you, Christine, and good morning, everyone. Welcome to Home Depot's Fourth Quarter and Fiscal Year 2025 Earnings Call. Joining us on our call today are Ted Decker, Chair, President and CEO; Ann-Marie Campbell, Senior Executive Vice President; Billy Bastek, Executive Vice President of Merchandising; and Richard McPhail, Executive Vice President and Chief Financial Officer.

Following our prepared remarks, the call will be open for questions. Questions will be limited to analysts and investors. [Operator Instructions] If we are unable to get to your question during the call, please call our Investor Relations department at (770) 384-2387.

Before I turn the call over to Ted, let me remind you that today's press release and the presentations made by our executives include forward-looking statements under the federal securities laws, including as defined in the Private Securities Litigation Reform Act of 1995. These statements are subject to risks and uncertainties that could cause actual results to differ materially from our expectations and projections. These risks and uncertainties include, but are not limited to, the factors identified in the release in our most recent annual report on Form 10-K and in our other filings with the Securities and Exchange Commission.

Today's presentation will also include certain non-GAAP measures, including, but not limited to, adjusted operating margin, adjusted diluted earnings per share and return on invested capital. For a reconciliation of these and other non-GAAP measures to the corresponding GAAP measures, please refer to our earnings press release and our website.

Now let me turn the call over to Ted.

Thank you, Isabel, and good morning, everyone. Sales for fiscal 2025 were $164.7 billion, an increase of 3.2% from the same period last year. Comp sales increased 0.3% from the same period last year and comps in the U.S. increased 0.5%. Adjusted diluted earnings per share were $14.69 compared to $15.24 in the prior period.

In the fourth quarter, comp sales increased 0.4% from last year and comps in the U.S. were up 0.3%. Adjusted diluted earnings per share were $2.72 compared to $3.13 in the prior year.

In the quarter, our regional performance varied with our Northern and Western division posting positive comps. In local currency, Mexico reported positive comps and Canada reported negative comps. Our fourth quarter results were largely in line with our expectations, reflecting the lack of storm activity in the third quarter and ongoing consumer uncertainty and pressure on housing. Additionally, storm activity in January provided a sales benefit in the quarter. Adjusting for storms, underlying demand was relatively stable throughout the year. As you'll hear from Billy, we are growing market share by delivering the best value proposition in home improvement.

As we shared with you at our Investor and Analyst Conference in December, we are uniquely positioned to grow share of wallet with all our customers. We are investing across the business to drive our core and culture, deliver a frictionless interconnected experience and win the Pro. As Ann will detail, our teams did an incredible job staying engaged, focusing on the customer and elevating the customer experience. In fact, our customers are telling us that our associates continue to deliver exceptional service. In addition, our merchants continue to offer tremendous value as evidenced by record-setting events in the quarter.

We're also encouraged by the traction we see with the Pro. Pros who are utilizing our Pro ecosystem of capabilities are spending more with us, and we remain focused on enhancing our capabilities from sales support to project management to delivery, all to better support Pros throughout the life of their projects.

This year, SRS grew organic sales by a low single-digit percentage and expanded market share despite pressured industry demand and lack of storms in the back half of the year.

This is a testament to their strong value proposition, customer relationships and consistent execution. In addition to the GMS acquisition, they completed several tuck-in acquisitions and opened a number of greenfield locations across their verticals. Going forward, we will continue to support SRS' momentum, and we expect their organic sales to grow mid-single digits in fiscal 2026.

Looking ahead to fiscal 2026, we expect total sales growth of approximately 2.5% to 4.5%, comparable sales growth of approximately flat to 2% and adjusted diluted earnings per share to grow approximately flat to 4%. We remain focused on delivering the best customer experience and value proposition in home improvement. We have a clear growth strategy, and we're investing in our stores, in our interconnected shopping experience and in the Pro to grow share in any market environment.

I want to close by thanking our associates for their hard work and dedication to serving our customers in a dynamic year.

With that, let me turn the call over to Ann.

Thanks, Ted, and good morning, everyone. First, I want to thank our associates who did a great job serving our customers during the recent Winter Storm Fern that impacted many of our communities we serve, particularly in our Northern and Southern divisions. Our priority in situations like these is always the safety of our associates and customers. We activated our emergency response protocols, we're working with our vendors and merchant teams to deliver essential products to the appropriate stores.

This ensured we remained in stock and ready to serve our communities before, during and after the storm. As always, I'm extremely proud of how our team showed up for each other, and our customers, and that commitment continues to be a defining part of who we are as a company.

As you heard from us in December, we are focused on the core and culture of our company. Our associates are the key to delivering an exceptional customer experience. Their passion, knowledge and expertise are critical to solving customers' problems and fulfilling their dreams. Over the last year, we have talked about how we have enabled tools and processes for our associates to better serve our customers. These changes not only increase associate engagement, but also enhances store performance by driving higher sales, productivity and efficiency in our operations.

We are also improving the customer experience by transitioning tasking to our MET team. Our MET team's core competency is servicing our bays and executing merchandising changes in our stores. By transitioning tasking to them, our Orange Apron associates have more time to engage with customers and drive sales. And while this transition is not complete, in our pilot stores, we have already seen a meaningful increase in labor productivity.

Over the years, our business has evolved to meet the needs of our interconnected and Pro customers. As you know, over 50% of our online orders are fulfilled through our stores. Ensuring that our orders are picked, staged and delivered in a reliable and repeatable fashion is critical to providing a frictionless customer experience regardless of the type of fulfillment, whether picked up in store or delivered the same day to a home or job site.

As a result, we have realigned certain positions in our stores to better drive the outcomes we desire. We now have an operations experience manager who is responsible for managing customer service more broadly, including driving uniform operational processes to enhance the interconnected and fulfillment experiences.

And for Pros, our dedicated unified Pro team, including a Pro customer experience manager continues to elevate the Pro experience in our stores by assisting Pros and serving as a main point of contact, ensuring a superior and cohesive shopping and fulfillment experience for our customers inside and outside of our stores. As a result, we've seen increased engagement, higher Pro sales and continued growth in our Pro Xtra loyalty program.

We're excited about all of the progress we have made in our stores this year. Our efforts are paying off. This year, our customer satisfaction score increased every quarter, and our tenure with hourly associates is the highest it's been since 2017. Our associates continue to go above and beyond to serve our customers despite a challenging environment, and I'd like to close by thanking them for all that they do. We are relentlessly focused on delivering the best customer experience in home improvement, and we know that our efforts are positioning us well to grow share in the market.

With that, let me turn the call over to Billy.

Thank you, Ann, and good morning, everyone. I want to start by also thanking all of our associates, supplier and supply chain partners for their ongoing commitment to serving our customers and communities. As you heard from Ted, our performance during the fourth quarter was largely in line with expectations with underlying demand in the quarter similar to what we've seen throughout the year.

Turning to our merchandising department comp performance for the fourth quarter. Eight of our 16 merchandising departments posted positive comps, including power, electrical, storage, indoor garden, hardware, plumbing, bath and kitchen. During the fourth quarter, our comp average ticket increased 2.4% and comp transactions decreased 1.6%. The growth in comp average ticket primarily reflects some price increases, a greater mix of higher ticket items and customers continuing to trade up for new and innovative products. Big ticket comp transactions or those over $1,000 were positive 1.3% compared to the fourth quarter of last year. We were pleased with the performance we saw in categories such as power, plumbing and electrical. However, larger discretionary projects remain under pressure.

During the fourth quarter, Pro posted positive comps and outperformed DIY. We saw strength across Pro-heavy categories like gypsum, wire, concrete and plumbing. In DIY, we saw strength across our Gift Center events, hand tools, storage, portable power and hardscapes.

Turning to total company online comp sales. Sales leveraging our digital platforms increased approximately 11% compared to the fourth quarter of last year. We're excited about the continued success we are seeing across our interconnected platforms. This quarter, we continued to enhance delivery reliability and communication with the rollout of real-time delivery tracking for big and bulky deliveries across all categories. This enhancement gives our customers greater visibility and certainty on the timing of their delivery. We know that as we remove friction from the experience, we see incremental customer engagement, leading to greater sales across all points of interaction.

During the fourth quarter, we hosted our appliance, Gift Center and Black Friday events. We saw strong engagement across all of these events with our Gift Center and Black Friday events posting record sales years.

We are looking forward to the year ahead, particularly with the spring selling season right around the corner, and we have a great lineup of innovative products that provide our customers with tremendous value from outdoor living products, including patio and grills to our lineup of outdoor power equipment, whether it's our RYOBI 40-volt lawn mower with a brushless motor and lithium-ion batteries, which deliver more power and longer run times or our Milwaukee 18-volt string trimmer kit designed to meet the needs of the landscape professional. And our spring Gift Center event continues to lean into cordless technology with a wide assortment of products from RYOBI, Milwaukee, Makita and DEWALT, many of which are exclusive to The Home Depot in the big box retail channel.

We're also excited about our live goods program. Every year, our merchants partner with our national and regional growers to provide our customers with new and improved varieties to enhance the overall garden experience. Investing in our relationships with our growers allows us to continue to drive innovation and value to meet the needs of our customers and improves their shopping experience, while building loyalty to The Home Depot. We remain focused on delivering the best brands, assortments and value to our customers.

With that, I'd like to turn the call over to Richard.

Thank you, Billy, and good morning, everyone. Before I comment on our results, I would like to remind everyone that fiscal 2025 consisted of 52 weeks, while fiscal 2024 consisted of 53 weeks. The extra week added approximately $2.5 billion in sales to the fourth quarter of fiscal 2024. When we report our comparable sales or comps, we report them on a 52-week to 52-week basis by comparing weeks 1 through 52 of fiscal 2025 with weeks 2 through 53 of fiscal 2024.

In the fourth quarter of 2025, total sales were $38.2 billion, a decrease of $1.5 billion or approximately 3.8% from last year. During the fourth quarter, our total company comps were positive 0.4% with comps of negative 0.2% in November, positive 0.1% in December and positive 1.3% in January. Comps in the U.S. were positive 0.3% for the quarter, with comps of negative 0.3% in November, negative 0.2% in December and positive 1.4% in January.

For the year, our sales totaled $164.7 billion, an increase of $5.2 billion or 3.2% versus fiscal 2024. For the year, total company comp sales increased 0.3% and U.S. comp sales increased 0.5%.

In the fourth quarter, our gross margin was approximately 32.6%, a decrease of approximately 20 basis points from the fourth quarter last year primarily reflecting a change in mix as a result of the GMS acquisition, which was in line with our expectations.

For the year, our gross margin was approximately 33.3%, a decrease of 10 basis points from last year, which was in line with our expectations.

During the fourth quarter, operating expense as a percent of sales increased approximately 105 basis points to 22.6% compared to the fourth quarter of 2024. Our operating expense performance reflects natural deleverage from top line results as well as lapping the 53rd week.

For the year, operating expenses were approximately 20.6% of sales, representing an increase of approximately 70 basis points from fiscal 2024.

Our operating margin for the fourth quarter was 10.1% compared to 11.3% in the fourth quarter of 2024. Excluding intangible asset amortization in the quarter, our adjusted operating margin for the fourth quarter was 10.5% compared to 11.7% in the fourth quarter of 2024.

Our operating margin for the year was 12.7% compared to 13.5% in 2024. Excluding intangible asset amortization, our adjusted operating margin for the year was 13.1% compared to 13.8% in 2024.

Interest and other expense for the fourth quarter decreased by $57 million to $551 million. In the fourth quarter, our effective tax rate was 22% and for the year was 23.9%.

Our diluted earnings per share for the fourth quarter were $2.58, a decrease of 14.6% compared to the fourth quarter of 2024. Diluted earnings per share for fiscal 2025 were $14.23, a decrease of 4.6% compared to fiscal 2024. Excluding intangible asset amortization, our adjusted diluted earnings per share for the fourth quarter were $2.72, a decrease of 13.1% compared to the fourth quarter of 2024.

Adjusted diluted earnings per share for fiscal 2025 were $14.69, a decrease of 3.6% compared to fiscal 2024. Recall that fiscal 2024 included a 53rd week, which added approximately $0.30 to diluted earnings per share and adjusted diluted earnings per share for the fourth quarter and the year.

During the year, we opened 12 new stores, bringing our store count to 2,359 at the end of fiscal 2025. At the end of the quarter, merchandise inventories were $25.8 billion, up approximately $2.4 billion versus last year, reflecting higher inventory costs and the acquisition of GMS. Inventory turns were 4.4x, down from 4.7x last year.

Turning to capital allocation. During the fourth quarter, we invested approximately $1.1 billion back into our business in the form of capital expenditures. This brings total capital expenditures for fiscal 2025 to approximately $3.7 billion. And during the year, we paid approximately $9.2 billion in dividends to our shareholders. Today, we announced our Board of Directors increased our quarterly dividend by 1.3% to $2.33 per share, which equates to an annual dividend of $9.32 per share.

Computed on the average of beginning and ending long-term debt and equity for the trailing 12 months, return on invested capital was approximately 25.7%, down from 31.3% in the fourth quarter of fiscal 2024.

Now I will comment on our outlook for 2026. As we shared at our Investor and Analyst Conference in December, there are a number of dynamics we are observing that are pressuring housing and home improvement demand. The current mortgage rate environment and significant increase in home prices since 2019 have impacted housing affordability. Housing turnover has remained at historical lows since 2023, which has significantly reduced demand for projects and other purchases associated with buying and selling a home. Our customers also tell us they have concerns over general economic uncertainty, including inflation, growing job concerns and higher financing costs.

As we look ahead to fiscal 2026, we anticipate these pressures will persist as we have not yet seen a catalyst for an inflection in housing activity. As a result, we affirm the preliminary fiscal 2026 guidance we provided at our investor conference. We expect to continue to grow our market share and for our comp sales to range between flat to 2% growth with total sales growth of between approximately 2.5% and 4.5%, reflecting the contribution of the GMS acquisition, new stores, branches and tuck-in acquisitions. For the year, we expect SRS to deliver mid-single-digit percent organic sales growth. We plan to open approximately 15 new stores and 40 to 50 new SRS locations. Our gross margin is expected to be approximately 33.1%.

Further, we expect operating margin of approximately 12.4% to 12.6% and adjusted operating margin of approximately 12.8% to 13%. Our effective tax rate is targeted at approximately 24.3%. We expect net interest expense of approximately $2.3 billion. We expect our diluted earnings per share and adjusted diluted earnings per share to both increase approximately flat to 4% compared to fiscal 2025.

We plan to continue investing in our business with capital expenditures of approximately 2.5% of sales for fiscal 2026. We believe that we will grow market share in any environment by strengthening our competitive position with our customers and delivering the best customer experience in home improvement.

Thank you for your participation in today's call. And Christine, we are now ready for questions.

[Operator Instructions] Our first question comes from the line of Steven Forbes with Guggenheim.

Ted, I was down at IBS, and I was talking to Chip down there about some of the digital planning tools and some of the initiatives you guys have to improve delivery. So I don't know if maybe you could just explore the topics on some of the initiatives you're trying to lean into here, digital planning tools being one of them. You mentioned product management. But what are some of the bigger initiatives that you guys are leaning into in 2026 to improve the overall value proposition for your Pro?

Sure. And Mike is here, and he can go into some more detail, but we know we talked about the capabilities, we need to deliver for the Pro experience. We continue to mature our sales force, order management, as you say, our trade credit platform, delivery has gotten better and better. We've been looking for 2 Sigma on time and complete for our delivery to our Pros, and we achieved that this past year.

And also now with the advent of AI tools, we're introducing a number of project management and list builders for our Pros, including things like an AI takeoff scheme, letting Pros build projects, just typing in the type of project they're working on in a pre-populated list of the project in the app for the Pros, so they don't have to go through and put the hundreds of items that pre-populates and then they can edit that list, they can save that, repeat it for future jobs. So there's a tremendous set of activities.

Yes. I mean you captured a lot of it, Ted. Hence, the performance that we had in the fourth quarter, pleased overall with the investment in the capabilities, both when it comes to in-store investments as well as outside sales. We've improved in-store tools and processes that drive greater engagement with our Pros that have resulted in higher sales there, record levels of delivery reliability from our order management investments, and we're continuing to take that to another level with job site preferences that we're including in our order management tools as well as business hours of our customers.

We've taken customer communications to a whole new level. We used to only be able to communicate to one person on the job. Now we can communicate to many, including the owner and those that are kind of on the job site when it comes to those deliveries.

As Ted spoke to, our online B2B sales outpaced our overall online sales growth driven by the features that we've added, such as the projects tool where we're seeing tens of thousands of projects each week being started, and those result in higher conversion and greater engagement around transactions for complex sales. And we saw continued growth in our trade credit efforts, along with strong early days from our AI blueprint takeoffs. So with all of that in mind, just pleased with the continued momentum in Pro.

I appreciate the color there. And maybe just a quick follow-up...

Jordan and Michael, you can hit the handheld delivery.

Yes. One of the other capabilities that we've recently rolled out that allows our drivers to stay connected with our customers' needs is our delivery handheld device. This is a tool that we use to track the status of all of our deliveries and the progress that we're making as well as all of the other request that we get from our customers to make sure that we're fulfilling the exact needs of the service that they require on their particular job sites.

Yes. And then -- this is Jordan. As we said in our prepared remarks as well, as Billy called out, that also enables our live tracking on big and bulky, which customers have come to expect on small items, but to be able to track live of bulky delivery, whether that's a flatbed rolling down with lumber to a job site or an appliance showing up at the home, that's been a really big win for our customers, and they are loving that feature that we've rolled out, which was enabled by our new handheld.

Appreciate all that. And just a quick follow-up, maybe for Richard. If you could maybe set the base for SRS sales in 2025 and then comment on how GMS performed in the fourth quarter relative to that $1.1 billion framework or guidance framework that you had?

Sure. So look, we were really pleased, continue to be really pleased with SRS' performance. I think it's important to provide some context. So SRS was down low single-digit comps year-over-year for the fourth quarter. But if you look at the industry, in the fourth quarter, according to ARMA data, total industry shipments of shingle squares were down 28% year-over-year. That's the lowest industry volume since 2019. And so that fourth quarter literally pulled the whole year of 2025 shipments down to the lowest annual volume since 2019. So it was a remarkably bad quarter for the roofing industry. With that, SRS performed exceptionally and by all external measures, took share in the quarter.

With respect to GMS, we've owned them for 5 months of the year, and we're pleased with their performance. And very happy to welcome them to The Home Depot family. And I'll turn to Mike in a second just to talk about the power of SRS and GMS with Home Depot.

But let's talk about SRS a bit more. So look, that lack of demand in the market did put significant pressure on the pricing environment for SRS in the fourth quarter. We expected that when we reset our guidance at the end of Q3, we knew that given the absence of storms in Q3, the industry was likely to see pricing performance. So they did invest in price to maintain share gains that will bleed over into our margin expectations for the first quarter. But as Ted said, we anticipate and expect them to grow organic sales mid-single digit for 2026 and are really excited about what we're seeing.

And Steve, you'd mentioned the IBS, hopefully, that came to life. The ties between SRS and GMS and Home Depot. Mike, maybe you can just talk a little bit about how we're working together.

Yes. I mean that's the opportunity for us to focus further on revenue synergies. We've had a number of examples where we've approached our customers in a combined fashion, but also a number of customers, frankly, asking for that from us. One particular example at the moment amongst many is the ability to turn a multifamily construction and property management company from a significant customer of one of our companies to be that way for all of Home Depot, HD Supply, SRS and GMS. And this, as our national account structure continues to grow take an opportunity to support our customers better.

Beyond that, we're pleased also with what we're seeing in some pilot markets with Home Depot and SRS with our Pro Referral project on roofing leads. We've also done the mapping of our common customers for HD reps to be able to contact HD Supply reps to be able to contact SRS or GMS sales rep to have that common approach. So very much focused on driving these revenue synergies.

Our next question comes from the line of Zach Fadem with Wells Fargo.

So as you look back through 2025, could you talk about the performance of markets like Florida and Texas that saw a more challenging housing turnover and home price appreciation environment compared to those markets with perhaps a more favorable or normalized outlook for turnover, and whether you saw any change or bifurcation between these two types of markets through the year into early '26?

Sure, Zach. I would say that first and perhaps most important throughout the year, we don't have perfect adjustments for storms and the like. But as best as we can adjust, our comp performance was relatively stable across the 4 quarters of the year, and something under 1% consistent underlying demand comp across the country.

Now obviously, the geographies that we're lapping, the significant storms from last year and didn't have any storm activity. It was quite remarkable that 2025, really from hail to wind to hurricane, there were literally no storm activity in 2025. So those are the most pronounced geographies where you have tough comp compares of '25 over '24.

We're also seeing geographies where you are starting to see some housing price declines and you're seeing some markets with lower turnover rates than others. And as we've always said, if you look over time, the highest correlation to home improvement activity is probably home prices and secondly, turnover.

I think because we're sort of bouncing -- hopefully, we're bouncing along the bottom of turnover, and we're not seeing meaningful price declines. We haven't seen a lot of difference in regional geographical performance just based on price alone. We have some markets that you'd look at and say, yes, price is still going up. Sales are a little stronger. We look at other markets that price is more challenged and you can see a weaker comp. But then we have things in between. We have markets where prices are adjusting down but actually had quite strong comps. So we always talked about prices being certainly very important, but a lag, and I think the price declines that have happened are still within that window that we're not seeing statistical relevance.

And on turnover, while there are some markets that have weaker turnover, we're at, what, 30-, 40-year lows across the country. So again, with everyone sort of bouncing along decade lows, we're not seeing a big differential.

Got it. And then thinking through some of the moving pieces for '26, I'm looking out the window, and I'm seeing 2 feet of snow on the ground from last night. We've got larger tax refunds coming, perhaps also a more manageable tariff environment. Could you talk through these dynamics, particularly as you think through first half versus second half within your flat to 2% comp outlook?

Sure. I'll do a higher level, and then Billy can talk a little more specifically about tariffs. I mean, we very purposely obviously have a range, and we maintain that range from December of flat to 2%. We think the overall market is likely down 1% to up 1%. So in each instance, we believe within our range that we would be outperforming the market. The things that could point to a little stronger market performance would be improved affordability, and that would be -- we have incomes rising. We have some nice improvement in mortgage rates. I think this morning, we came just under 6% on the 30-year. And in the longer -- medium, longer term, modest price adjustments after the 50% increase from the end of 2019 would be helpful from an affordability perspective.

Tax stimulus, you mentioned, we're actually not counting on a lot of support from tax stimulus. We've seen very large ranges of what will show up in household pocket books. And we've seen as low as $70 billion and as high as $200 billion in terms of refunds and adjusted rates for 2026.

If you take the midpoint of that, $135-odd billion, and you look at our share, Home Depot's share of PCE, which is about 60 basis points, you would get at the midpoint, maybe 0.5 point of comp support at that high level analysis of tax relief. But we're hearing that it's just as likely that, that's either going to be used for debt paydown for lower income deciles or saved by higher income deciles. So we're not planning on a lot. We're thrilled to get some tax stimulus benefit, but we're not planning on a lot of it.

And then tariffs, I mean, this news is breaking by the moment. And Billy, why don't -- you and your team have been at it for almost a year now.

Yes, Zach, thanks for the question. I just -- from a high level, just a reminder, we've talked about this in the past. But it's important to remember that more than 50% of our projects are sourced domestically and haven't been subject to tariffs. Obviously, the announcement on Friday and then the administration over the weekend, we're still analyzing the impacts of those decisions. I can tell you that we're going to continue to be the customers' advocate for value. I can't say enough about how pleased I am with the merchants, our finance teams, our supply chain and logistics folks are sourcing offices all over the world, have done an incredible job and spent the better part of almost a year now working through that.

And just to give you some context, we're mostly done with tariff-related pricing actions as it relates to the impacts back to April. And to give some, again, context around that. If you think about -- our exposure was kind of mid-single digits. And then if you think of like SKU price, that's right about 3% just in terms of the impact. So we feel great about our position. Our teams, along with our merchants, our suppliers have done an incredible job continuing to advocate on low prices and being the customers' advocate there. So we look forward to spring, as I mentioned in my prepared remarks. And as I said, we're mostly done with the related pricing actions around what we've seen so far.

And Zach, what may drive us to the lower end of the range would be if the market is not performing as well. And the #1 driver of that would be continued consumer uncertainty. That's still the #1 reason. Our people are telling us, our customers are telling us that they're not investing certainly in large projects. And that has everything to do with consumer confidence and sentiment, jobs picture, overall price levels and affordability in the economy.

Home prices, if we do start to see some wider spread home price decrease that may have a negative psychological impact, turnover stays low and that there's a little more price elasticity. As Billy said, while we have a modest year-over-year price outlook for the year, we could see higher responses of elasticity. So that could be on the macro why we would have a more challenged year as an industry. And then we have a little unique profile of the year by quarter going into '26, which Richard will take us through.

Sure. Yes. So you mentioned the shape of the year, and we thought that it would be helpful to give a little more color than typical on the shape of the year. First, we expect our comps in the second half to be slightly higher than our comps in the first half. This is a reflection of compares to 2025 storm activity and the absence thereof. That is, in essence, what is shaping our comp expectation for the year.

Second, we expect gross margin to be down by about 24 basis points year-over-year, reflecting the annualization of GMS. So recall that the pro forma impact of GMS to gross margin is about 40 basis points per year. And so that 24 basis points reflects about 7 non-comp months of ownership. This annualization means that we expect our first half gross margin to be down about 50 basis points versus last year, and our second half gross margin to be right around flat to last year. And so you're going to see the largest year-over-year impact to gross margin in the first quarter, and then that will gradually improve through the year.

In addition, due to the timing of expense comparisons versus last year. And this is also driven by the addition of the GMS expense base compared to the first half of last year. So the addition of that expense base along with some other timing means that we expect operating expense as a percentage of sales to be at their highest level of the year in Q1. So as a result of all this, our expectations are that our year-over-year EPS performance will be mid-single-digit percentage negative in Q1, improving through the year, and this is solely due to acquisition, annualization and a few timing comparisons.

Our next question comes from the line of Michael Lasser with UBS.

You mentioned that SRS was a little bit more aggressive on the pricing side in the fourth quarter in order to maintain market share, and you expect some of that to persist in the first quarter. So do you think that's going to linger beyond the first quarter? And are you seeing signals of that behavior happening in anywhere beyond just the roofing category such that it could lead to more volatility in The Home Depot's gross margin rate over time?

Thanks, Michael. I don't think it would lead to significantly more volatility over time. I think with the dramatic fall in roofing shipments in 2024, again, as Richard said, down 28%. SRS just took an opportunity, which we fully supported to take share. And remember, not having storms in the back half of '24, stronger impact in the back half of '25, but some of that will bleed into Q1 as well. So we're not expecting a robust building materials environment in Q1, and we're happy to make the investments and take share.

And that's all embedded in our guidance for the year.

Okay. If you had perfect insight that housing turnover was going to remain muted through 2027, would that change any of your capital allocation priorities, especially now that The Home Depot has made a lot of foundational investments, both organically as well as through acquisitions. How are you going to approach balancing returning capital to shareholders with continuing to build out the capabilities that are necessary to capitalize on the Pro ecosystem that you've built?

Well, Michael, if turnover in starts and all housing activity is more or less flat through '26, then we'll have the absence of further declines. And in '25, as the market continued to drop off, we took share and we'd look to take share in '26 as well.

At this point in the level of potential downs, we said minus 1, potentially to plus 1, that would not be a significant enough drop in the overall macro of our space to come off our investment profile. We're extremely happy with the strategy that we laid out in December that we are focused on our core and our culture, and we continue to invest in our stores, in the maintenance of the stores and in the shopping environment and also building new stores. Interconnected penetration continues to grow, delivery continues to grow. So we never come off all the investments we're making and the strong results on our interconnected portfolio. And Pros represents in any market environment, still that $200 billion of white space for us, that is the share we're capturing, and we would continue to invest in that to take share.

And again from a capital allocation perspective, our principles haven't changed. As Ted said, we reinvest in the business first. And look, we have a high bar for what we are willing to invest in. Every project has to provide an exceptional return on investment, and we feel like that is our profile. And after that, we return our capital to shareholders in the form of dividends. And once we return to an excess cash position, which we anticipate will be sometime in the first half of 2027, we would expect to return to share repurchases.

Our next question comes from the line of Simeon Gutman with Morgan Stanley.

I want to follow up on consumer health. Can you talk about if the consumer is behaving a little more value conscious? And then there's always this higher spending you're going to get from a turning home versus a non-turning home. Is there anything that you're seeing in that multiplier that's changing? Is the consumer not spending as much when they are turning a home over?

Simeon, it's Billy. Thanks for the question. I'll take the first part just around what we're seeing from a customer standpoint. We haven't seen -- it's really been balanced throughout the entire year. Obviously, you have different points in time. I mentioned the record sales we had in our Black Friday events, in our Gift Center, so great interaction across our entire interconnected experience. We haven't seen a lot of trade down, but we've seen some, as we've talked about, countertops and things of those nature. We saw a little bit in our appliance business as well but haven't seen that more broadly, but just very consistent across every single quarter.

Outside of the dynamics we've talked about, whether those are storms or other things, we continue to see strong customer engagement, don't really see a decline or trade down, if you will, from what customers are engaging in. And as I mentioned, we had a record Q4 across our events. So where we've continued to create great value for customers, we're seeing just great interaction across the board.

Yes. I think, Simeon, a dynamic we're seeing in others in our space who have reported on the supplier side and have said some similar things that with turnover down and people still wanting to move, they're not spending as much in their home if they anticipate moving in the next year or 2. So there's maybe a bit more repair than replace. And you've heard us talk before about the cumulative underspend in home improvement, which we use some third-party consulting folks who put that at $22 billion today that people have underspent in the aging home.

So turnover obviously helps people fix things up before they sell, and the new owner modifies the house to how they want it, but it also has an impact to the people who think they're going to move and just waiting in more of a repair than a replacement cycle. I don't necessarily think that's going to get any worse, but we're certainly bouncing along with what we hope would be a bottom in things like turnover.

Okay. And just a follow-up to the earlier question on the Pro, when you bought SRS, we talked a lot about order management and trade credit as capabilities that needed to be implemented for The Home Depot. It sounds like the rollout of that is done, or is '26 continued rollout of those capabilities across the rest of the enterprise? It's not clear how much of that is in place versus how much of that needs to get done versus now you can execute and drive the business?

Yes, it's Mike here. I mean I would say a good high percentage depending on the capability is done. On Pro trade credit, there's continued investments this year to bring it online, to bring it down to a store level throughout the year versus a bit more focused on our outside sales right now. So those capabilities will come out this year.

On the pricing side, we are into a number of pilots right now that we're looking to expand later this year to bring it across the country. And from an order management standpoint, we're pleased with the improvements that we've seen in delivery, reliability year after year after year from John's team and beyond. But there are still opportunities for some order consolidation work to go on. And those will happen kind of throughout the year using our One Supply Chain system versus having to rely on our stores that we do in some cases when it comes to some of our non-stock deliveries out to our customers.

And then further on the B2B side, the opportunity to invest there further in areas such as E-Procurement integration for spend management tools that a number of our customers use along with construction management software integration when it comes to job management software that customers use. So there is a continued healthy build-out in 2026 to be done, although a significant portion has been completed already.

But Simeon, on the vision of SRS and now GMS, ultimately cross-sell opportunity and further penetration with large remodelers and builders. We're super excited about that and starting to see some really nice wins in cross-selling, where either The Home Depot, the GMS or the SRS sales rep who have a line of business with a particular customer have done the introductions, and we're winning, frankly tens of thousands of incremental homes through a warm handoff with the other product categories that -- of the team that was introduced.

And also on commercial roofing, SRS does some commercial roofing. So when you think of our stores, and our warehouses, and our larger suppliers and builders of those commercial properties are also happy to use SRS' commercial roofing capabilities. So the vision of being a point of contact for that Pro and cross-selling is really gaining momentum, which we're really, really happy about.

Next question comes from the line of Steven Zaccone with Citi.

I wanted to follow up on the same-store sales outlook. First question just on how to think about ticket versus transactions within the outlook? Any cadence to be mindful of there? And then big ticket saw an inflection in '25. How do you see that performing in 2026? Just curious on the balance between replacement cycles and innovation versus large private project activity still being a drag.

Great. So thank you for the question. As Billy said, for 2026, you're likely to see ticket reflect that 3 percentage point increase in retail as we end our -- or really are essentially done with our price actions. You'll see that on average through the year. It will be a little higher at the beginning of the year, a little lower at the end of the year than that 3%. And right now, our guidance assumes negative transactions offsetting that ticket.

And Billy, maybe talk about big ticket.

Yes. We were pleased with our big-ticket comp transactions, as I mentioned, transactions over $1,000, up 1.3% for the quarter, that's now multiple quarters where we've seen positive impact. The dynamic of that was a little bit different as Ted alluded to around kind of the maintenance and repair. So you think of plumbing and electrical and certainly our power business in the quarter, all drove significant gains as it relates to that performance. And that's a little bit of a change as we've seen in some of the areas around appliances where it's a little more duress related at this point in time. But a similar composition, as I mentioned for the last quarter, and we look to see a very similar performance in 2026.

Okay, great. Then the follow-up I had is just I'm also looking at 2 feet of snow out my window, as Zach mentioned. Should we expect any differences like first quarter comps versus second quarter? Just being mindful of the fact has snow caused any sort of disruption? And then also, where we've had this prolonged winter, can that sometimes lead to a later start to spring in certain markets?

All of the above, Steven. I would say, again, as Richard said, we're looking for back half comps to be stronger than the first half, and that's really more of a normalized -- we don't plan for storms, but in the normal case, there are storms in your base.

The timing of spring, you're right, when you have a really rough winter in the north, you get a lot of landscape damage and roofing and gutters and all those things will be -- need to be repaired, and that will be helpful for Q1. But then if you, obviously, get a cold late spring, and then that pushes -- we've talked about the bathtub effect for years, and that pushes the core spring business into Q2 and don't have a crystal ball at this point on how spring is going to play out. But there will be -- there will definitely be some damage repair from all this ice and snow in the north.

Our final question comes from the line of Zhihan Ma with Bernstein.

I'll ask my one and follow up in one go. So just one quick clarification on the big ticket side of things, can you talk about the big ticket discretionary projects? How sales trends are trending there? And are you seeing any improvement?

And secondly, just quickly on inventory, up about 10% year-over-year. Can you talk about how much of that is driven by GMS versus the cost going up? Is there any underlying increase in the inventory buildup as well?

I'll take the big ticket question. That's really the telltale for us of when we think the demand profile is going to change for the upside. And we still have not seen that. That's -- you've heard us consistently now saying things are improving. Our comp clearly improved, a positive comp in 2025. But we have not seen the increase in big ticket. And that will be a telltale for a turn in the market.

And then Richard, you can cover inventory.

Sure. Inventory is more of a year-over-year dynamic rather than a sequential quarter dynamic. The increase in inventory year-over-year primarily reflects the addition of GMS' inventory onto our balance sheet. It also reflects higher cost of inventory, reflecting tariffs and then some year-over-year increase in inventory levels as we leaned into our accelerated delivery speed through the year. We think our in-stocks and our inventory position are in great shape, and we feel fantastic about how we're positioned for 2026.

Ms. Janci, I'd like to turn the floor back over to you for closing comments.

Thank you, Christine, and thank you, everybody, for joining us today. We look forward to speaking with you on our first quarter earnings call in May.

Ladies and gentlemen, this concludes today's teleconference. You may disconnect your lines at this time. Thank you for your participation, and have a wonderful day.

[Audio Gap]

Ann-Marie Campbell, our Senior Executive Vice President; Billy Bastek, our Executive Vice President of Merchandising; Jordan Broggi, our Executive Vice President of Customer Experience and President Online; Mike Rowe, our Executive Vice President of Pro; Dan Tinker our President and CEO of SRS; and Richard McPhail, our Executive Vice President and Chief Financial Officer.

Following their presentations, all of our presenters will be available for a question-and-answer session. Before I turn it over to Ted, I would like to remind everyone that today's presentations made by our executives include forward-looking statements as defined by the Private Securities Litigation Reform Act of 1995. These statements are subject to risks and uncertainties that could cause actual results to differ materially from our expectations and projections. These risks and uncertainties include, but are not limited to the factors identified on the slide and in our filings with the Securities and Exchange Commission. Today's presentations also include certain non-GAAP measures. Reconciliation of these measures can be found on our website. It is now my pleasure to introduce our Chair, President and CEO, Ted Decker.

Good morning, everyone. Welcome to the Sears Investor and Analyst Conference. Thank you for joining us today whether in person or virtually. Before I begin, I would like to give an extra special warm welcome to [ Ken Langone ] who is with us here today. [ Ken]. [ Ken ] is a legendary investor longtime board member of the New York Stock Exchange and of course, one of the founders of The Home Depot. Thanks for being with us here, Ken. Appreciate it.

So over the course of today, you'll hear from the team how The Home Depot is uniquely positioned to grow and create shareholder value. While our market is under some pressure today, there's a lot to be excited about. We operate in one of the largest sectors in retail. It supports an enormous asset class, the $50 trillion U.S. housing market. We serve a strong customer. The addressable market is highly fragmented, and we have distinct competitive advantages to grow our share of it. Our growth strategy is straightforward and powerful, drive our core in culture, deliver a frictionless interconnected experience and win the pro. Everything we do is rooted in our enduring set of values in empowering culture.

Let's start with the market. It's huge, highly fragmented and full of opportunity. We now estimate our TAM to be approximately $1.1 trillion. We estimate the consumer TAM at $500 billion in the Pro [ TAM ] at $600 billion. These figures reflect the opportunity we see across all of North America including the end markets served by our SRS and HD Supply platforms. And even though we are already the market leader in the U.S., Canada and Mexico, our market share is only around 15%. So we have tremendous opportunity to grow.

Over the last 45-plus years, we've built one of the most powerful business models in the world. We are building upon a distinct set of competitive advantages. The Home Depot is an iconic brand, universally recognized for a special culture, strong values in passionate associates. Our scale is unmatched. We have the premier real estate portfolio in home improvement, and it simply cannot be replicated. And we have an unrivaled distribution network of over 2,350 stores, 1,200 branches, 325 customer-facing warehouses in a fleet of 16,000 delivery assets.

We are the #1 destination for the top brands in home improvement. We have one of the largest e-commerce businesses in retail. We have built a leading supply chain network, including an efficient and flexible store replenishment model in the fastest, most reliable delivery in home improvement. And we are building on our already strong relationship with the Pro through our new Pro capabilities and through SRS, one of the largest multi-platform distributors in North America.

All of these competitive advantages advance our growth strategy, drive our core and culture by supporting our associates so they can deliver The Home Depot customer experience, deliver a frictionless interconnected experience regardless of how our customers choose to engage and shop with us, in-store through our digital properties and win the pro, almost all pros shop at The Home Depot and our differentiated value proposition is earning more share of wallet.

With some $1.5 billion transactions, our stores remain the core of our business. Our customers come to our stores every day to solve their problems and fulfill their dreams. That's why we're investing in our store experience and our associates to keep delivering the value proposition our customers expect. Helpful service, a broad assortment of quality products, all at a great value.

In terms of service, Ann will walk you through more details in a moment, but we are empowering our associates to drive sales by enhancing our training and product knowledge, optimizing process and simplifying tasks and leveraging technology to drive on-shelf availability and productivity. In terms of product, Billy will give you the details, but I think you'll see that product remains king. Our best-in-class merchandising teams partner with leading suppliers to deliver innovation, exclusivity and everyday value.

All that said, nothing speaks to the vitality of our core strategy more than our commitment to open new stores. As Richard will detail, they are performing above our expectations, and we plan to open roughly 15 to 20 new stores per year for the foreseeable future. As for our culture, it is what guided us as we revolutionized home improvement, and it will continue to guide us as our business evolves. Our values wheel is our North Star, and our inverted pyramid reminds us who matters most, our customers and our associates.

Next is interconnected. Today, we have the sixth largest e-commerce site in the country generating over $25 billion in sales. As Jordan will outline, we are always improving our site and leveraging technology to make an online purchase as efficient as possible. But what makes us different is that we are a project retailer as customers work on home improvement projects, they engage with us

multiple times across multiple touch points, weaving in and out of the physical and digital worlds.

In other words, this is a journey across channels, so we are investing to remove friction from the interconnected journey, whether that is presale, at point of sale or after sale. A great example is delivery speed. We know that speed is key to customer satisfaction. So we've made a step function change to reduce lead times and improve service. Customers are noticing the difference and conversion and satisfaction scores are increasing with our best-in-class delivery in home improvement.

Turning to the Pro. We have an enormous opportunity to grow our Pro business. As we've said, both the market and our business is about 50-50 Pro and consumer. Almost every type of Pro shops at The Home Depot, and we are building differentiated capabilities to better serve them. Our organic efforts will leverage our stores, digital properties and supply chain assets to capture more share with small to large residential Pro who shop across multiple categories. Our SRS platform services specialty trades who tend to focus on a narrow set of product categories. And our HD Supply platform services MRO Pros who focus on maintaining, repairing and renovating multifamily housing and hospitality units.

Smaller Pros get most of what they need from our stores. Our key value proposition here is helping that Pro get in and out as quickly as possible. As Ann will discuss, we are relentlessly focused on this customer. We are making investments in the store experience, brands that matter, inventory and fulfillment options to elevate customer service.

Larger Pros utilize us for fill-in or emergency purchases. Mike and team are building the necessary capabilities to a greater share of wallet, including a sales force, delivery capabilities, trade credit and order management to deliver the same type of service these customers get today from wholesale suppliers. Our value proposition for these larger Pros is unique. As they consolidate more of their spend with Home Depot, we can make their life simpler and ultimately speed up the cycle time of their jobs.

Pros get more jobs done at a lower cost. SRS serves specialty trades. These are Pros who focus on installing one type of product like roofing or gypsum or pool equipment and need very deep assortments in their specific categories. For example, whereas Home Depot may carry up to 10 different roofing SKUs from one supplier in a store, SRS will carry up to 100 SKUs from different suppliers, several different suppliers.

SRS is an extraordinary specialty platform as it has strong market positions and growth opportunities in roofing, landscape, pool and now gypsum with its recent acquisition of GMS. And to grow our share among multifamily housing managers, hotels and extended living facilities, we have the leading national MRO supplier in HD Supply. Think of HD Supply as servicing any housing unit outside of a traditional single-family home.

Together, these represent a universal set of Pro assets and capabilities. This is an unrivaled set of capabilities. And as we continue to coordinate these businesses, we drive growth. By coordinating sales teams and customer lists, product categories, catalogs and inventory and supply chains and delivery assets, we are able to cross-sell larger Pros with broader product offerings and service capabilities all across the country. Mike and Dan will share some of our early wins, and we are just getting started.

Technology underpins nearly every initiative and investment we make. Today, more than ever, our technology investments are not just enabling growth, they are redefining the customer experience and driving operational excellence. For years, we've levered technology across our stores, supply chain and digital assets to elevate the customer experience and drive productivity across the business. And we are increasingly leveraging data science, machine learning models in generative AI.

Today, we have hundreds of AI applications in use across our business from our stores and digital assets to marketing and our supply chain, to name a few. Throughout the morning, you'll hear more about these applications from the team. Ann will discuss how computer vision in sidekick have helped us achieve a record on-shelf availability. Jordan will discuss our new capabilities such as [ Magic Apron ] and AI-driven search, which have significantly boosted online conversion. We're also applying AI to optimize delivery algorithms, both at Home Depot and SRS, resulting in more on-time and complete deliveries for our customers.

Technology is a foundational capability that will enhance today. We serve a strong customer in a highly fragmented $1.1 trillion addressable market. We are well positioned to grow share through our distinct competitive advantages in operational excellence. We have a clear growth strategy and we are investing to enhance our unique value proposition in our stores, in our interconnected shopping experience and with the Pro. As a result, we will grow our market share and drive shareholder value. Again, thank you for joining us today. I'll now turn it over to our incredible leadership team. Ann-Marie, please take it away.

Good morning. I'm thrilled to be with you. Today, you'll hear a lot about our competitive advantages, our unique positioning in the market and the investments we have made and are making to strengthen our competitive advantages and drive growth. But first, I want to talk about the fundamentals of The Home Depot success; our stores, our culture and our associates. Our stores are at the heart of our business and are the vital to drive an overall company success. We have over 2,350 stores with over 470,000 associates who manage over 1.6 billion transactions every year. They serve millions of customers every single day from do-it-yourselfers to every type of pro customer.

Over 80% of our sales are transacted through our stores, including purchases that are transacted online, but fulfilled through our stores and all stores manage nearly all of our returns. Our stores are at the center of our ecosystem and its orange-blooded associates and culture that brings them to life every day. That is the buzz in our stores.

I've been here for over 40 years and during that time, our business and our customers' expectations have evolved drastically. But the thing that can't change is a passion for selling. Our co-founder [ Bernie ] left a legacy for us based on the culture of selling. He taught us to never lose a sale. Consumers and pro coming to our stores looking for help.

Our core mission is to deliver the best customer experience through associates that have the passion knowledge and expertise to solve customers' problems and fulfill their dreams. This is The Home Depot. This is our brand. This is what differentiates us. This is who we are. This culture, this passion is why we are different.

There are several critical elements to a successful store experience, including having highly tenured, passionate, knowledgeable and engaged associates. Having the brands and the products that our customers want on shelf and available for sale and having a strong fulfillment experience. We know that our knowledgeable associates differentiates us in retail. It is our goal to make work in at The Home Depot an enjoyable and rewarding experience and to create an environment where associates are engaged, continuously learning and have the tools to make their job easier and come to work excited to help customers solve their problems and fulfill their dreams.

Over the last several years, we have changed the way our associates learn on the job. Training has moved from hours of sitting in the back room watching videos to a more dynamic experience through HD phones. Now through applications like pocket guide, demos on demand and certain product certifications, associates are able to access training and product knowledge quickly and easily in [ our ] driving higher associated engagement and a differentiated development experience.

Over the last few years, we have invested billions of dollars in wages and benefits to ensure that we attract and retain the best talent in retail. And this year, we made a significant higher retention rates and tenure for store leadership. I am incredibly proud of this team, and we know that if we take care of our associates, they will take care of our customers and everything else will take care of itself and our investments are paying off.

This year, our tenure with hourly associate is the highest it's been since 2017. We know that tenured, engaged associates deliver superior customer service, which drives better conversion rates, higher transaction values and most importantly, loyalty. One of our key benchmarks is our voice of the customer survey. Our customers tell us that our associates are more engaged and helpful than ever. And we've seen our service levels increase across all divisions and regions compared to last year.

Our associates drive the most value when they're directly engaged with our consumers and pros and reinforcing our culture of selling as well as equipping them with the time, tools and training to focus on selling and helping customers lead to greater customer satisfaction. To reinforce this selling and customer service culture with our in-house associates, we are transitioning more of our store testing to a merchandising execution team or [ MET ]. This team was established almost 20 years ago and is staffed with highly tenured associates. Originally, MET's primary focus was servicing [ our days]. However, over the years, their responsibilities have grown to include executing price changes, merchandising new products, driving in stock along with [ resets ] and setting events.

Their ability to execute at the highest level is best-in-class with a speed that is unmatched. In fact, this team set our holiday assortment across more than 2,350 stores in just 4 days. They are our secret weapon that leads to a better overall customer experience. We know that another critical part of delivering the best customer service and experience in the store is having the right brands in the right quantities, in-stock and on-shelf available for sale.

As you know, we have been on a journey to improve our on-shelf availability for years, and we have leaned into technology investments to drive a higher OSA. We started with our overhead management tool, which gave us better visibility into palletized products in our overheads. And then a few years ago, we rolled out [ SiteKick ] and [ computer vision], which gives us greater visibility into the [ unpalletized ] product on the shelf. Together, these tools enable us to have quick and accurate visibility into our inventory position. And through these investments, we have driven better product availability.

And today, our in-stock and on-shelf availability are at all-time highs. Our in-stock levels are up 60 basis points since 2023, and our on-shelf availability is up 140 basis points over the same time frame. The beauty of these initiatives is that they also drive productivity. They make it easier for associates to restock product, have greater depth of high-velocity products and maintain high on-shelf availability. As a result, we enable our associates to deliver a better shopping experience.

Our stores have been a destination for Pros since 1979. And or bad proposition was simple. We have the brands, categories of our sales with the vast majority of those sales transacted through our stores. Our customer expectations, including our Pros have evolved over the years, and we have continued to invest, to enhance the store experience. We are focused on ensuring we have the [ branch ] or Pros want available for sale in the right quantities and we are developing incremental capabilities to serve them better. Later today, you'll hear from Billy about how we are the product authority in home improvement with the brands, the Pros know and trust. And Mike will update you on the capabilities that we are building outside of the store to better serve large cross-category pros.

But first, I'm going to take a minute to share with you some of the exciting enhancements we're making in our stores to better serve or small to medium pros. We continue to invest in our dedicated pro team, including a Pro customer experience manager, Pro ambassador, [ lot loaders ] and other Pro sales associates to better meet the needs of our Pro while building deeper relationships.

This unified pro team assist pros with their needs and serves as the main point of contact ensuring a superior and cohesive shopping and fulfillment experience for our customers. As a result, we've seen increased engagement, higher Pro sales, growth in our Pro Extra loyalty program and higher customer satisfaction scores. The beauty of these investments in our stores is that they not only enhance the shopping experience for Pros that primarily shop our stores for all their product needs but they also significantly improved the experience for our stores and large pros when they shop our store. Today, I've shared with you how we continue to invest in our stores. We have dramatically changed our customers' experience in our stores, on our website and in the various ways we fulfill product.

Let me bring this to life for you with an example of one of our largest interconnected and associated assisted categories paint. A few years ago, shopping stores for paint was not as easy as it is today. While we had the brand, we didn't have the full depth and breadth of assortment that we do today. For paint, in particular, we had limited fulfillment options and we were missing key digital capabilities needed for all customers, like the ability to look at private jobs, buying paint colors previously used, determine optimal fulfillment options, whether that's buy online, pick up in store, buy online, deliver from store, vendor delivery, et cetera.

Our merchants, operators and IT teams work together with incredible -- with our incredible vendor and being significant investment to evolve or paint shopping experience. We enhanced our paint desk with better in-store fulfillment capabilities expanded our assortment of best-in-class products and simplify the ordering process for our associates and pros with the introduction of [ One paint]. [ One paint ] digitally captures and save all orders, making it easy for Pro to find previous jobs, paint colors and quantities, allowing them to easily reorder regardless of where they are in the country. And because all customers in this categories are Pros who need delivery directly to the job site, we added more fulfillment options. Today, our Pros are out of the paint on the job can easily place an order with a click of a button on The Home Depot app.

And because their order history is stored in a one paint system, we can quickly mix the correct color of paint and then prepare it for in-store pickup, have it delivered directly to their job site or for really large orders deliver through a [ bend ] of partners. These efforts have enabled us to drive tremendous share gain in this category, particularly with the Pro customer, and since 2019, propane sales have more than doubled, and we have examples just like this throughout the store. We know that our customer expectations will change, and we will continue to evolve our store operations and interconnected experience to deliver what our customers want, when and how they want it.

The foundation of this company is anchored by our associates, but it also extends out to our local communities. One of the ways we engage with our local community is through a [ kids ] workshop, which has been a staple in our stores since 1997. These workshops create lifetime memories for customers at a level of unique loyalty to a brand that cannot be replicated. Additionally, The Home Depot Foundation works to improve the homes and lives of U.S. veteran, train new [indiscernible] people to fill the labor gap and support communities impacted by natural disasters.

Since 2011, the foundation has invested more than $600 million in veterans houses and improved more than 65,000 veteran homes and facilities. The foundation has pledged to invest $750 million in veterans' causes by 2030 and $50 million in training the next generation of skilled [ trades ] people through the path to Pro program. And together with The Home Depot Foundation, tens of thousands of our associates volunteer each year through [ Team Depot ] invest in their time and sweat equity into strengthening our local communities.

We know that in order to win, we must not only run a successful business but also serve our associates and customers while fostering growth in the communities where we do business. This is the power of The Home Depot. Now let me turn it over to Billy.

Good morning for being here, and thank you all for being here. Listen, I'm super excited to be here this morning and talk a little bit about how we'll maintain our position as the #1 retailer for home improvement and product authority. Being the product authority, home improvement retailer is our secret sauce. Having the right brands, quality, innovation and value are critical so we can help our customers with all of their projects. Whether it's a small home improvement project or a large-scale renovation and I can assure you that no one delivers better than us.

Merchandising organization remains focused on 3 main objectives: maintaining our product authority having the best vendors with the best brands with the best innovation to drive growth and leading the retail industry in merchandising excellence. These objectives have been successfully guiding our strategies, and we remain committed to them. We are a sales-driven organization that is winning in the marketplace. Product is king, and our merchants are worldwide authorities in their categories.

They are the customers' advocate for value as they select the best products and curate the right assortments in our stores and online. Those in our space may sell the same categories, but not the same products across all channels, and we have outstanding vendor relationships that help bring the best products to market. We are winning together with our vendors through a collaborative and end-to-end process that brings innovation to the market while also enhancing the customer experience. These exclusive relationships and enhanced capabilities drive growth through share gains, bringing first-to-market innovation and creating loyalty programs through product offerings that cannot be replicated.

To bring this to life, let me dive into a few examples and why they matter. Earlier this year, we announced an expanded relationship with Behr to exclusively offer KILZ branded primate products in the United States. With our exclusive agreement, The Home Depot is the only home improvement big-box retailer to offer KILZ branded primer products including, KILZ original, all purpose, premium, restoration and more problem-solving primate products and aerosols.

This is the primer that pros use. They'll drive past other retailers to get kills at The Home Depot. And while at our stores, they'll pick up other items for their project. This, together with all the investments we've made around the paint experience what has driven our success with the Pro that paints. Let's take a closer look.

[Presentation]

We know that our customers' time is extremely valuable. So we continue to partner with our vendors on products that will save them time and offer them great value and added functionality. A great example of this is our universal select light bulb. Everyone in here has had that moment when they're trying to match a light bulb in their home, and it's a challenge to know exactly which bulb to choose. We partnered with [ Universal Select ] to develop a bulb that allows you to buy 1 light bulb and easily select wattage and color with a simple switch of the button. It has 5 settings so you can't go wrong with this 1 bulb. This innovation delivers tremendous value and makes the experience so much easier for all of our customers, and it is only available at The Home Depot. But words do not do this action, do this justice. Let's look at this in action.

[Presentation]

Fantastic. We know that brands matter to our customers, particularly our access to the hundreds of tools that are connected within that ecosystem, you remain loyal to that brand. Let's take a look at hand tools and power tools. We have the brands that are customers are looking for with [ Milwaukee], Makita, DEWALT, RIDGID and RYOBI. We estimate that there are [ over 600 million ] batteries in the market today.

Our assortment covers the vast majority of these batteries. In fact, more than [ 450 ] million batteries are with brands that are exclusive to The Home Depot in the big box retail channel. This structural advantage has created one of the best loyalty programs that keeps customers coming back to add to their existing battery platforms. Let's take a look.

[Presentation]

These products, many of which are exclusive to The Home Depot because of our vendor relationships. And our vendors choose to be exclusive with The Home Depot because of our distinct competitive advantages allowing them to sell more products to more customers every day. But it's not just the products I highlighted a moment ago, it's across the store and across all our departments. Whether it's our unmatched deco holiday innovation, providing tremendous value with many unique or exclusive products, including our viral grand [ detest ] and our popular 12-foot [ scale ] or the [ Diablo Demon Sawblade ] with a carbide blade that has a useful life of 25x the standard blade or our extensive lineup of Pro-leading cleaning chemicals from [ Ecolab ] or our click ready cabinets providing easier and faster installation or the [ Feather River ] smart door with unique proprietary technology that instantly frosts the glass with a flip of switch to provide privacy in seconds.

Our [ Den Shield Backerboard], which is a substrate for ceramic tile installation offering easier handling, which saves time and installation effort versus more traditional cement board and the list goes on and on. And the innovation we bring to the market in partnership with our vendors is unmatched. The results in Home Depot having the best differentiated product with the best features and functionality and the best value for our customers.

Product remains king, and we bring this to life every day, whether it's the approximately 40,000 SKUs in our stores or the millions of additional product that can be found online with our extended aisle. We have a relentless focus to bring the most relevant product to our customers every day, and it is our unique and highly collaborative vendor partnerships that create a differentiated and over the years, the way our supply chain teams connect and the way we fulfill to our customers has changed quite a bit.

The average store might stock 25 different green water heaters. For those water heaters, customers can get a very quick delivery from the store. But that's only if they live a certain distance from the store, they're selecting from 1 of those 25 and of course, we're in stock. And while 25 [indiscernible] sounds like a lot, it's really not. You've got tank size, fuel type insulation level, warranty coverages, et cetera.

[ Ream ] has another 100-plus water heaters that are really important for the customer. So we get to work with [ Rem], expanding our assortment and adding more of their best products regionally in our [ DFCs], allowing for next-day delivery through our [ MDO ] last mile distribution points.

Importantly, this increased our delivery coverage and speed dramatically even compared to a year ago. Historically, if we stopped it in our stores, you can get it really fast. But if we didn't, it would take anywhere between 5 and 9 days. Now with our enhanced coverage, over half of our extended aisle deliveries are now 1 or 2 days. Not only did these actions improve delivery speeds, but the wider assortment that our customers differing needs. So the combination of speed and vendors assortment meaningfully enhanced the customer experience, which also led to incremental sales. In fact, we've seen over 500 basis points of lift in sales with [ greenwater ] heaters since making these changes. This is just one example of our end-to-end collaboration with vendors, enhances the customer experience and drive sales growth across our organization.

And our vendors are taking notice of how we're winning a greater share of the Pros wallet, and they want to be part of this exciting opportunity. They no longer view Home Depot as just a retailer. They see us as a strategic partner who helped them win across all channels. This shift is resulting in vendors adjusting how they do business with us.

For example, in our building material categories, where there's a limited amount of inventory available, vendors are giving us a greater amount of their best product allocations because they see our growth and the investments we're making across the business and trust that we are the partner that will win. This elevated partnership is also opening new doors with new vendors and creating opportunities to sell product we haven't sold before including both Pro-specific lines and new incremental opportunities across all of retail.

Whether it's building on relationships for exclusive access to products, or extending incremental opportunities via quote center that we previously have not done, all of which are benefiting our customers. And while we're a brand house and continue to be a brand destination for all of our customers, we also leverage private brands in our business where it makes sense. We strategically use private brands in categories where there's minimal brand affinity to fill gaps in our line structure and introduce innovation and we are proud of the private brand portfolio that we have built.

We built billion-dollar brands, whether that's through the partnership of our global vendor partners or through brands we develop in-house. And we have consistently received high ratings across all these brands, as we strive to deliver the best product offerings in every category we sell. You've heard us talk about the art and science of merchandising for some time. What we discussed regarding our product authority and the partnerships we have with our vendors to bring first-to-market innovation for our customers, that's the art.

Now let me take a moment to talk to you about what we mean when we say science. Over the last decade, we have built capabilities and invested in people, process and technology to leverage our data and develop tools to optimize our business. The investments and progress we have made empower us to win, while also accelerating our speed to market and decision-making. Our assortment and space planning processes allow us to match the right product to the right store while driving macro and micro space productivity.

We are using prescriptive analytics and integrated AI tools to drive high-impact changes with greater confidence and reduced errors helping to maximize assortment and inventory productivity. That's the science. Balancing the art and science in merchandising, working with world-class vendors and ensuring we fill gaps with private label products are all critical aspects of running an exceptional merchandising team.

But just as important is ensuring we have the right products on the shelf and available for sale that we have strong coordination across our stores, online and other fulfillment channels. and that our field and met merchandising teams are executing at a high level each and every day. As you heard from Ann, our in-stocks are at record levels, and we have significantly improved OSA by increasing holding capacity for our top SKUs. This ensures that we have the right product our customers are looking for and drive greater sales each and every day.

You'll hear from Jordan later today about our online business, but the work our teams have done across all our channels and utilizing all of our assets, has created greater connectivity with our merchandising organizations and our stores. The [indiscernible] connectivity and emphasis on speed has allowed us to more quickly get products to our customers how and when they want the products. And our teams, including our merchants, field merchandising and MET are world-class.

Our merchants are experts in the categories they own and are focused on bringing the most exciting and compelling products to our customers. This is brought to life across all our channels and in our stores through our field merchandising and MET teams. You've heard from Ann what an incredible asset our MET team is. They ensure [ Bay ] Integrity, provide seamless execution across events as well as help drive localized merchandising.

And our field merchants with an average tenure of over 25 years, have deep knowledge about what's relevant for our customers in every market. These teams working together help create a consistent and frictionless shopping experience for our customers. Our vendor relationships, our product leadership position and the power of The Home Depot brand is unmatched. The Home Depot leads home improvement. We are the most trusted name in the business. We lead in home improvement knowledge, and we are a place to bring dreams and feel the power of possibility. And we're bringing this all to life for our customers through our marketing assets, whether it's [indiscernible], March Madness or this upcoming year is FIFA World Cup. Our brand will be on display like no other. Let's take a look.

[Presentation]

To close, I'd like to leave you with 3 thoughts today. We are the authority in innovation. We are the authority in collaboration, and we are the overall authority in home improvement. Thank you so much. Have a great holiday, and let me now introduce Jordan.

Good morning, everyone. I'm excited to be with you today and share our progress on our interconnected experience. We built the best interconnected experience in home improvement. What's unique to The Home Depot is the combination of having the best products, store locations, associates, delivery assets and digital capabilities that come together to deliver a best-in-class interconnected experience. What you're going to hear from me today are 3 things.

First, we have a powerful e-commerce site. In fact, our online business generates sales of approximately $25 billion, making us one of the largest e-commerce players across any segment of retail. Second, we have built an unmatched set of delivery assets that are woven together to get products to our customers when, where and how they want to receive them. And third, we're delivering on a frictionless, interconnected experience.

Let me take a minute and define what we mean when we say interconnected. As you've heard us say many times, Home Depot is primarily a project retailer, and our customers come to us to help us -- to help them solve their project needs. And for the customer, there's not a single linear journey, but rather millions of pads across our physical and digital assets.

Today, we have over 6 billion visits annually to our stores and across our digital platforms. The interconnected experience includes the entire shopping journey, everything from opening the app to checking product information, to in-store experiences, digital orders, modification, scheduling, returns across channels and customer service. Our focus is to deliver the best personalized experience every time where we understand intent, offer relevant recommendations enable assistance, deliver useful information to the buyer and simplify post-purchase interactions online and in store.

The point is that our multiple channels, online, in-store fulfillment, work in a seamless way to serve customers however they choose to be served across purchase occasions. To do this effectively and consistently each time has required investment across hundreds of customer touch points, geared at improving the interconnected experience, all of which are supporting our growth. And while we don't have time to detail out all of them, they encompass everything from search to presentation of product and features to related products to understanding intent, showing more relevant recommendations to clearly showing all fulfillment options, to allowing the customer to choose how and where they want to receive the product.

Today, I'll touch on a more recent area of focus that's driving engagement and sales across our business faster and more reliable delivery. Eight years ago, at our 2017 investor conference, we spoke to you about investing in our downstream supply chain assets to get product closer to the customer and increase speed of delivery. At that time, we'd envisioned a 2-day parcel delivery network.

Over the last 8 years, we've added nearly 200 new facilities. Today, we have approximately 20 DFCs, which put some of our most popular SKUs close to our customers and handles parcel as well as big and bulky fulfillment. 160 [ MDOs], which are cross-dock facilities and enable us to consolidate and sort big and bulky products, such as appliances, and to extend the reach of our [ DCs]. And 17 [ FTCs], which specialize in big and bulky building materials to better serve our Pro customers while also replenishing our stores.

These assets are unique in our industry and play a specific role within our supply chain. But it's the power of these assets working together in combination with our stores that leads to a supply chain network that's unmatched in our industry. Our distribution assets, combined with inventory investments and technology enhancements have significantly increased the speed of our delivery.

In fact, on product that we stock, over half of our deliveries or same day or next day. That is more than a 3x increase from 2022. So whether it's a pallet of concrete, 40-gallon water heater, tape measure or a box of electrical breakers, we've gone all in on speed and our customers are responding with greater engagement.

One of the big unlocks here is something we call ship from best location, which is a proprietary algorithm that looks across all of our distribution assets to optimize speed determining when, where and how to most effectively ship products to our customers. Our delivered sales have increased significantly and today, they represent approximately 30% of our overall sales. Speed of delivery is important, but there are many other factors that go into successful delivery for our customers, including product availability, reliability, communication and tracking.

For example, with our Pro customers, reliability of delivery is one of the most critical factors. If a Pro does not have the product at the site complete when they need it, then their costs increase and it puts pressure on their ability to complete the project on time for their customer. At Home Depot, we can be their cross-category partner. This is why so many of them want to do more business with us and why we're building out our Pro capabilities.

But perfect on-time delivery, 100% of the time is very difficult, especially in a cross-category business. There are many opportunities for failure. We've got multiple inventory pools, changes in inventory positions, inclement weather, traffic, difficult job site conditions and more. But we are laser-focused on perfect delivery for our Pro customers. In fact, instead of looking at it on time, we focus on the failures or the misses and how we eliminate them. We don't celebrate that the vast majority of our deliveries are perfect. We obsess over the misses and use each failure as an opportunity to improve our processes.

By leveraging all of our assets, reengineering our fulfillment technology and processes, we have dramatically reduced our mis-delivery rate. And during a time when our delivery volumes are growing rapidly, in 2025, we will post the highest customer satisfaction for delivery in our history, and we plan to break that record again in 2026.

Another area where we're seeing significant improvement in the delivery experience is in our appliance business. Greater visibility throughout the experience, real-time tracking of deliveries and improved communication have all led to greater customer satisfaction. Our nearly 160 [ MDOs ] in conjunction with the acquisition of [ TEMCO ] in 2023, a leading appliance delivery and installation company provides us greater ownership of the appliance delivery experience end to end.

In addition to the progress we've made around delivery, we've also made similar strides in the customer experience across our digital assets through leveraging technology. These investments span from search, recommendations, compatibility, car building, catalog data, sourcing logic, delivery route intelligence, post-purchase support and more and whether it's from better models to faster decisioning or new interactive experiences or a combination of these, AI is accelerating our work.

Let me highlight a few examples. One of the first use cases that we leveraged generative AI for was to enrich our catalog data with attributes and images that were previously too costly or cumbersome to enhance, but now can be populated through the use of various AI tools.

When we created these tools in 2023, they not only helped our catalog presentation to customers, but also started a flywheel of ideas for where we could apply generative AI across the digital experience. Speaking of which, [ Magic Apron ] is a suite of proprietary generative AI products that help our customers during their online shopping journeys. We were one of the very first retailers across any segment of retail to offer an on-site generative AI experience when we release [ Magic Apron ] in October of 2024.

While we knew adoption would take some time, we wanted to be front-footed on the experiential changes that we expect to happen across the shopping journey. In just 14 months, [ Magic Apron ] has since expanded its functionality, usefulness and coverage and has seen consistent growth in customer adoption. Customers use [ Magic Apron ] for that same type of [ Apron ] in-store experience but online. Whether it's for product or project inquiries, looking at customer feedback or as a shopping assistant, the customer experience has improved due to [ Magic Apron], which is translating into higher levels of conversion.

Magic Apron has a tremendous amount of opportunity to continue to develop, in particular, with alternative methods for item filtering, selection and speed to transact. We're also leveraging the latest generate AI capabilities to interpret customer needs to determine intent to deliver better search results for our customers. Now AI has been used in our search and recommendation algorithms for many years. But the more recent advancement of large language models has improved our ability to understand intent as well as to contextualized recommendations and related products.

These enhancements have improved our search and recommendation conversion rates and elevated the customer experience by delivering personalized and relevant content. We've also begun to use AI to assist the customer in building the project card. While Magic Apron helps describe what is needed for a full project and our recommendations have greatly improved, in particular, with compatibility. Our ambitions for assisting with a project are much greater than just front-end information.

Not only have we extended Magic Apron to begin [ cart ] building, we've also made investments to build more complex baskets for our Pro customers. Last month, we announced our [ AI Blueprint ] takeoff tool, which can take a [ PDF ] set of blueprints and turn it into a quote for materials. This is a very complex use case, and the first addition of the tool has already reduced the cycle time dramatically. We're also building a simpler version into our website that will have a cycle time of just minutes or seconds.

We've also dramatically improved our sourcing and delivery systems as we use AI in our algorithms to better select inventory locations and proactively identify and address high-risk orders. In this use case, AI enables much more complex decisioning that leverages not just traditional catalog and assortment data, but our own history of customer and job site complexities so that we can proactively address them and deliver an exceptional customer experience. These technologies have helped us improve the Pro delivery experience, which I mentioned earlier.

We've also completely refreshed our customer chat and SMS experiences to use the latest generative AI technologies. This change replaced a deterministic bot experience with a true conversational one. Customers are now able to simply describe what they need and receive instantaneous help. So whether inquiring about a return policy or asking for a price adjustment or checking and delivery status, these experiences have become fundamentally more intuitive and the ability for our customers to self-service their needs has tripled, resulting in a better experience at a lower cost.

The enhancements we're making, in particular, the ones I've highlighted today around delivery and our digital site are contributing to the growth we've seen in our online business. We're seeing the highest conversion rates in company history and an increase in customer satisfaction. All of our initiatives are leading to more habitual spending and growth in our online business. In fact, not only are we seeing accelerated online comps, we're also seeing incremental spend across channels when those customers who -- with those customers who are more frequently engaging across our capabilities.

Now as you've heard today, we've made a lot of progress, but we're not done. Our goal is to be the best interconnected experience in all of retail. And we will invest to drive growth across the business, focusing on the site experience, the delivery experience and everything interconnected.

Let me give you a few examples across a number of areas that we are focused on going forward. We will continue to lean into opportunities that are enabled by AI, whether that's enhancing Magic Apron for both customer and associate use cases or completely replatforming our contact center associate technology into an intelligent workflow model to rolling out a series of customer service AI agents that will take action on behalf of customers, we will continue to improve customer and associate experiences using AI. We'll also lean into our leading product authority position online.

Customers trust The Home Depot more than any other retailer when it comes to our core tenets of product authority which include things like quality, innovation and relevance. This year, we're making an investment to improve the management of our extended aisle through better tooling and vendor connection so that our catalog remains the best in home improvement.

We're also extending our leading catalog on a variety of agentic shopping platforms to meet the customer where they are. We're also making a significant investment in refreshing The Home Depot app, which now has approximately 20 million active users and is increasingly the tool of choice on the job site and in our stores. This refresh will make the app faster, more dependable, more intuitive, more personalized and most importantly, move it from an e-commerce application to an interconnected shopping tool built for the end-to-end customer journey. From inspiration to planning, to building projects, interaction with our stores to transacting and fulfilling to getting support. The new app will help solve our customers' problems and fulfill their dreams.

We're also not done with delivery speed, delivery reliability or delivery communications. We will continue to raise the bar on speed, including more same-day and next-day availability for both parcel and big and bulky items. I previously referenced our ambitions for improved delivery reliability, particularly for those most challenging shipments, such as large complex cross-category orders. And with respect to enhanced delivery communications, we are excited to announce that this quarter, we've begun the rollout of real-time delivery tracking for bulky delivery across all categories.

This enhancement will give our customers unparalleled visibility and certainty on the timing of their delivery. So whether our customer is a busy parent wanting to know how far away the appliance truck is for that new refrigerator or Pro working multiple job sites and checking to see if his lumber order is getting held up in traffic. This feature will bring a level of clarity and certainty that is completely unique cross-category bulky delivery.

There's so much that we're doing that will help improve the customer experience, and we're so excited about the opportunities that are in front of us to continue building on our position as a leading interconnected retailer. Thank you.

Right. Ladies and gentlemen, we're going to take a 10-minute break. Our conference will resume promptly at 9:50. Enjoy your break.

[Break]

All right. Ladies and gentlemen, we're going to get started back in 5 minutes. If you don't mind, start making your way back to your seats, and we'll get started back with our next session.

[Break]

Welcome back to Home Depot's 2025 Investor Conference. We will continue our discussion with our Executive Vice President of Pro, Mike Rowe.

Be with you here today to share an update on our Pro business. And I'll discuss who our Pro customer is, the size of the market opportunity, how we're planning to win and where we're ultimately going, which is to be the destination for all residential Pro customers. Since we opened our first 2 stores in 1979, we've aspired to be the destination for Pros, having their preferred brands in job lot quantities with knowledgeable associates all under one roof. And as a result of our continued investments geared at improving their experience with us, today, over $90 billion of our annual sales come from the roughly 9 million Pro customers that we serve.

To serve these Pros, we have an unmatched footprint. We have over 2,350 stores and 1,200 branches. Traditionally, Pros came to our stores for simple purchase occasions like small repairs or renovations or urgent or fill-in needs and are able to easily find the product and brands they want while getting in and out of stores quickly to get back to their job site. Most of our Pro sales today come from these transactions. And while we serve these customers well, we will continue investing to deepen our relationship with them and increase their spend with us. They are the heart of our business.

Now we're going to discuss the significant growth opportunity ahead of us with the medium to large Pro that shops across categories and works on complex projects. These Pros require a different level of service than what we have offered in the past. And while the store is an important touch point, they typically require larger job lot quantities with purchases staged and delivered over time, and they benefit from a singular point of contact as well as other capabilities. And while these Pros are typically in our stores for urgent or fill-in occasions, the majority of their spend comes through planned purchase occasions over time. This customer generally falls into 1 of 3 groups: a medium to large renovator or remodeler, single-family custom homebuilder and single-family track builder.

As you heard from Ted, we have an approximately $600 billion Pro total addressable market and an enormous opportunity to grow our share of wallet. We estimate that around 50% of this TAM or roughly $300 billion serves a complex purchase occasion. And while we have relatively little share today, our Pros tell us we have the right to win. In 2019, we started testing the fulfillment of large complex Pro orders from [ 1 FDC ] in Dallas to remove complex orders from our stores and improve our on-time and complete delivery performance in a more efficient operating model.

As we tested this, built more FDCs and took on more complex deliveries, we started to see traction with the larger Pros working on complex projects. Well, this led us to better understand what it would really take to win, offering a unique and compelling value proposition that would make their jobs easier to manage and quicker to complete. If we could meaningfully reduce the number of suppliers they have to work with and become their partner of choice, we knew we could grow market share with these Pros. And today, many of these Pros are currently working with 30 or more suppliers to source product and to complete their projects.

They have multiple salespeople to interact with. They have multiple websites to navigate, multiple deliveries to coordinate and several invoices to reconcile and their suppliers aren't open on the evenings and the weekends for emergency needs. With this process, it adds time, it adds complexity and slows down their ability to complete jobs.

At The Home Depot, we have the right products, the brands and quantities required by these Pros. We can consolidate their purchases and deliveries across multiple categories with one easy-to-use website, fewer points of contact and less invoices to manage and reconcile. And there is a store conveniently located within 10 miles of most job sites in North America that carries the most critical products for Pros that is open early, late and on weekends.

So we can simplify the experience for our Pros by reducing complexity, including the number of suppliers they need to transact with, saving them time and money. We've shown you a similar chart in the past. Pros working on large complex projects need an ecosystem of capabilities and services to complete their jobs. They benefit from a single point of contact, the right brands, assortment, depth and breadth, preferred pricing, order management, trade credit and interconnected and B2B experience to name a few. And all of these capabilities work in concert with our stores and distribution facilities to deliver the unique and compelling value proposition that we just described.

And while we are investing across our entire ecosystem, there are 6 capabilities that are expected in wholesale distribution that we have not typically offered. We've primarily been a cash and carry business for over 45 years to better serve the cross-category Pro working on complex projects, we've invested in 6 incremental capabilities. a professional sales force, which is a sales infrastructure that includes both inside and outside salespeople. With sophisticated tools, including a customer relationship management platform that leverages AI and machine learning to give our sales teams and store associates a holistic view of the Pro, their projects and upcoming opportunities.

Delivery of product directly to the job site staged over the life of the project with consistent communication between our sales associates, our drivers and Pros working on the job site, the ability to finance their project through trade credit and the ability to bill upon the delivery of goods. Preferred pricing programs that are more transparent and curated for Pro-specific needs to simplify the value proposition for our customers. The ability to modify order delivery times because jobs don't always stay on track, but also to understand customer and job site preferences once the truck arrives to the job site to improve customer satisfaction and a best-in-class digital and B2B experience that provides tools for complex project planning, advanced order tracking online and seamless integration of [ trade credit ] online and more.

Today, we have many of these capabilities in some of our

top Pro markets, which are all in different stages of maturity. And it's the combination of when these capabilities come together with our large multi-category assortment that we deliver on the unique and differentiated value proposition for our Pros.

I'm going to introduce you to a few of our Pros who are utilizing our new capabilities so that you can hear firsthand how our ecosystem is revolutionizing the way that they complete projects. A few years ago, they were primarily shopping our stores for emergency or fill-in needs. And today, they're spending significantly more with us than they did a year ago. Why don't we roll the video and you can hear directly from them.

[Presentation]

And this is just a sample of Pros. As you heard, we are offering a unique and I'm hearing more and more stories like this. And what's exciting is that we're just getting started and we are continuing to evolve our ecosystem. Now for our customers, delivery is a key capability needed. We currently have 17 flatbed distribution centers or through the utilization of these invest in delivery more broadly, we've increased job delivery.

As we've optimized utilization and delivery from the FTC, we've unlocked more capacity. Earlier this year, we began deploying a new type of delivery method called [ Relay]. [ Relay ] leverages our existing FDCs to enhance our performance in our current FDC markets and broadens our reach across a greater number of markets. Here's an example of how this works in one of our top markets.

Delivery drivers from our Atlanta FDCs are now able to drop off flatbed trailers overnight in certain local store parking lots, which are then delivered to the job site the following morning. This allows us to get greater coverage in our Atlanta market while also extending our reach into adjacent markets like Chattanooga, Tennessee. And we've done this in several FDCs, which has allowed us to expand into an incremental 18 markets.

So we're excited to enhance our reach and serve these markets more holistically. When we first started building additional capabilities in the Pro ecosystem in 2022, we had approximately 300 sales resources. And today, we have over 1,500 across the country and are continuing to build out our teams. We've also made significant strides with our order management system. And today, we are able to reserve inventory for Pros, effectively capture delivery preferences, modify delivery times and build upon the delivery of goods. And this has enabled us to more easily manage Pro product deliveries throughout the life of their project.

In fact, with our over 2,500 delivery fulfillment locations, including our stores and distribution centers, we've seen an increase in delivered sales of greater than 40% over the last 2 years. We are also leveraging SRS as we roll out our trade credit program. Pro customers tell us that it is imperative for them to have access to credit and that they are built upon the delivery of goods.

Today, we have over 7,000 Pros on Trade Credit. And while early, those Pros are engaging with Trade credit are spending 30% more with us. Going forward, we will continue to roll out Trade Credit, while at the same time, working on creating greater connectivity with our stores and online, allowing our Pros to use Trade credit in an interconnected way. What is important to know is that it is not one capability, but rather the entire ecosystem working together.

These are great proof points that the capabilities we are building are working. But what really drives our conviction for what this may become is the feedback we are receiving from our Pros. They aren't just engaging in capabilities. They are telling us we have the right to win in this market. And as they experience the new capabilities firsthand, their spend with us doesn't just increase, it accelerates. And while this journey takes time and we are making progress, let me be absolutely clear that the opportunity in front of us is a double-digit billion dollar opportunity.

We have the strategy, we have the capabilities, we have the customers, and we will win more of their business. And we are winning in partnership with SRS. We are capturing opportunities we otherwise couldn't and have identified a multitude of cross-selling revenue synergies. This partnership exemplifies the enterprise effect where combined capabilities create greater value. And let me give you an example of an SRS roofing customer that evolved into an enterprise customer.

Several months ago, SRS won a bid to supply roofing to reroof 20 homes in a subdivision. As SRS was on the job site, it became evident that the general contractor managing the large-scale renovation of these 20 homes was also in need of windows of doors and molding packages. So SRS took this opportunity to introduce its roofing customer to the full Home Depot ecosystem of capabilities, which allows us to serve as a one-stop shop for these product categories.

Well, this handoff or easy introduction to the general contractor allowed us to meet the contractor, visit the site, build a quote and close a much larger sale. This is a great example of a general contractor that we have not worked with in the past on large-scale projects that has now become a regular customer of both Home Depot and SRS. And as a result, this contractor has spent hundreds of thousands across multiple categories with us today.

This is one contractor and one example. And there are hundreds more across the network. In fact, over 500 of our outside salespeople have already sold jobs through SRS. Our efforts are working. Our Pros are telling us that we have the right to win. We are building a one-stop shop for our Pros, transforming wholesale just as we transformed home improvement over 45 years ago. We could not be more excited about the capabilities that we are building, and we know that we will win and grow share. And with that, I will turn it over to Dan.

It's a privilege to be here today to speak to you about SRS distribution. I've spent almost 30 years in building products distribution and what we are building here is nothing short of transformational. Today, I plan to provide an overview of SRS, how we win how we grow and how we are now stronger as part of Home Depot. So let me start by bringing you up to speed on SRS. SRS today is already on a stand-alone basis, one of the largest building material distributors servicing North America. We have over 1,200 branch locations, over 8,000 trucks capable of servicing tens of thousands of deliveries per day and a team of 18,000 dedicated associates.

Part of our secret sauce is that similar to Home Depot, we have a people-first culture. We attract and retain the industry's top talent, fostering a culture of entrepreneurship that leads to hyper engaged and passionate associates, focused on delivering exceptional service to our customers. We also benefit from a very experienced management team, collectively having hundreds of years of industry experience. Our entrepreneurial spirit allows SRS to adapt quickly to local market opportunities and bring solutions to a large inside and outside sales force of thousands nationwide.

Unlike Mike's team that focuses more on the cross-category Pro, we are laser-focused on specialty trade contractors like roofers, landscapers, pool builders and drywall installers. Another competitive advantage we feel we have is a leadership position in technology. We operate largely on one ERP, and we integrate acquisitions to our ERP on day 1, which most just cannot do in our industry. Our advanced digital tools from fully integrated CRM platforms to e-commerce to AI solutions result in a superior customer experience and operational efficiencies.

In addition, the scale we have built affords us several advantages. First, we work with the industry's best suppliers, and our long-term partnerships ensure access to market-leading products and consistent supply. We stock these suppliers entire catalog, including every color or feature readily available for our customers. Our inventory breadth and depth is something our B2B customers rely on every day from us to earn the right to be their primary supplier partner. We also support our customers with trade credit. The extension of trade credit and homeowner financing options help fuel our customers' growth and enable them to offer homeowner solutions to facilitate larger ticket transactions.

Lastly, we control the last mile logistics to deliver to tens of thousands of job sites per day with very specialized equipment that can get the contractors a complete order to them on time and boom to where they need those bulky and heavy products to be installed. Let's take a quick look at a video that will show you these delivery capabilities in action, along with some footage of a few of our distribution locations.

[Presentation]

All right. As you saw in the video, we deliver building materials exactly where they are needed on the job site. We generally deliver these products to the specialty trade contractors like roofers, drywall installers, pool builders and landscapers that in turn, install them for property owners, homebuilders and general contractors. As a result, [ SRS ] enjoys a diverse customer base spanning residential and commercial markets.

We have several core verticals, the largest of which is the original SRS platform that started in roofing and now has expanded to include a full line of exterior building materials, including residential and commercial roofing, siding and specialty windows and doors. In outdoor living, [ Heritage Pool Supply and Heritage landscape ] supply focus on pool supplies, hardscapes, irrigation and outdoor lighting.

Basically, everything for the yard or outside the home. And our most recent addition through the acquisition of GMS is our interior building products vertical, which includes gypsum acoustical tile, steel studs, stucco, insulation, drywall tools and other complementary residential and commercial products. So on to our growth strategy.

Ever since our inception, we have been maniacal about growth. We have a 4-pronged growth strategy that has served us well for the last 17 years. Our growth has been a combination of same-store sales, greenfields or new branch locations, tuck-in acquisitions and digital sales growth. First, we remain laser-focused on driving organic growth through superior service, expanding product lines, fleet and facility investments, geographic territory expansion and sales force expansion.

To boost this organic growth, we also opened new branches in high-growth markets. These greenfield locations take minimal investment and generally become EBITDA positive very quickly. We do plan to open 40 to 50 new locations per year to both enter new markets and enhance our footprint in existing markets. We have also established ourselves as the acquirer of choice in our core verticals. Attractive tuck-in acquisitions will remain part of our playbook as they strengthen our geographic footprint and add complementary products to our offering.

We currently have a robust pipeline of opportunities that are active within each of our existing verticals. And the fourth prong is our customer-facing digital tools that are a differentiator in the market and are delivering double-digit growth year-over-year. We plan to continue investing heavily in technology to improve customer engagement, drive sales and continue to streamline operations. As a result of this 4-pronged growth strategy, we expect to deliver above-market growth going forward.

So we've been part of the Home Depot family now for 18 months. In that time, we have realized that the combination of Home Depot and SRS could not be a better fit. It's our shared vision, our people-centric approach, our similar cultures and our collective excitement around creating a unique value proposition for the Pros we serve. SRS' partnership with Home Depot exemplifies the enterprise effect where combined capabilities create greater value. Together sharing each other's respective product catalogs, leveraging each other's logistics and supply chain and each other's competitive advantages, we have been able to unlock a myriad of new cross-sell opportunities.

As you heard from Mike, we've already seen success working more closely together. SRS contractors are spending more at Home Depot than ever before. They are doing this through the Pro desk and often using their SRS trade credit. And by exposing SRS' catalog through Home Depot's marketplace for bidding projects, which is called Quote Center, SSRS has been able to win more jobs across more markets. In fact, SRS' sales in Quote Center have tripled over the last 18 months. While GMS just closed in September, SRS and GMS are also already finding ways to better serve their customers and grow sales together.

By bundling GMS' interior products with SRS' exterior offerings, we can now provide customers more solutions, increasing wallet share and customer retention. In addition, we are standing up a national account team to serve homebuilders, property owners and multiregional contractors. These customers had previously only been buying from HD, SRS or GMS separately. They're now choosing to bundle all 3 platforms, concentrate their spend and become enterprise-wide accounts.

For example, GMS recently introduced SRS to a large national homebuilder that provided SRS the opportunity to be awarded the roofing and siding for tens of thousands of homes in 2026 alone. And we are leaning into many, many other opportunities as well. Using Home Depot's existing Pro referral program, we have created a homeowner referral program for our specialty Pro contractors. While early, we are seeing meaningful traction with those customers in the program.

Lastly, as you heard from Billy, our vendor partners have recognized our strong position in the market and want to be part of our growth and success. This has created greater opportunities for us with access to new and incremental product lines all across the country. SRS is focused on becoming the leader in building products distribution in North America.

Our competitive advantages, our commitment to people, our culture and customer relationships underpin our strategy for balanced growth, both organically and through targeted acquisitions. And by harnessing the enterprise effect with GMS and HD, we will deliver unmatched value to our customers and partners. Going forward, we plan to deliver mid-single-digit organic sales growth and even higher total sales growth. With a relentless focus on innovation, operational excellence and strategic expansion, we remain dedicated to consistent earnings growth and returns.

SRS' unique value proposition, rooted in our people, our partnerships and our performance, make us the distributor of choice for today and for tomorrow. Thank you all. And I'll now turn it over to Richard.

Right. Morning. How you all doing? Good. Good. So thanks for being with The Home Depot team today. The Home Depot is the largest home improvement retailer in North America, and we've built a track record of leveraging our scale and competitive advantages to grow share with our consumer and our Pro customers in all markets. Today, I'll discuss current market conditions and our short-term financial outlook, the long-term drivers of home improvement demand, our plans to invest for growth and drive productivity and our recovery case.

I'll start by reviewing our 2025 guidance. Today, we are reaffirming our fiscal 2025 guidance. We expect total sales growth of approximately 3% and comp sales growth to be slightly positive compared to fiscal 2024. Our gross margin is expected to be approximately 33.2%. We expect operating margin of approximately 12.6% and adjusted operating margin of approximately 13%. Our effective tax rate is targeted at approximately 24.5%. We expect net interest expense of approximately $2.3 billion. We expect diluted earnings per share to decline approximately 6% and adjusted diluted earnings per share to decline approximately 5% compared to fiscal 2024 when comparing the 52 weeks in fiscal 2025 to the 53 weeks in fiscal 2024.

Now let's turn to current market conditions. We are observing several dynamics that are pressuring housing and home improvement demand at the moment. First, the elevated interest rate and mortgage rate environment since 2023 has stifled housing turnover as a result of the mortgage lock-in effect. Approximately 80% of outstanding mortgages carry rates below today's current 30-year rate of approximately 6.3% and over 70% of outstanding mortgages carry rates below 5% with an average effective mortgage rate of 4.3%. Simply put, at today's mortgage rate levels, homeowners have a significant financial disincentive to move.

As a result, housing turnover has remained at historical lows since 2023, which has significantly reduced demand for projects associated with buying and selling a home. The current mortgage rate environment and the significant increases in home prices since 2019 have also impacted housing affordability. We believe affordability concerns are pushing the housing market towards equilibrium as home prices are trending towards flat on a national level and are now declining in a significant number of markets.

We know that home price appreciation influences home improvement demand. And while we see these price corrections as a short-term healthy step on the way to market equilibrium, we know that pressure in home prices has an impact on our customers' intent to spend on large projects. Our customers also tell us that concerns over general economic uncertainty, including inflation, growing job concerns and higher financing costs are causing them to defer larger expenditures, including home improvement projects.

Looking forward to 2026, we anticipate these pressures will persist as we have not yet seen a catalyst or an inflection in housing activity and this view is captured in our 2026 preliminary outlook. For 2026, we expect the home improvement market could see outcomes between a contraction of negative 1% to growth of positive 1%.

We expect to continue to grow our market share. And so our preliminary outlook is for comp sales to range between flat to 2% growth with total sales growth of between 2.5 -- sorry, approximately 2.5% and 4.5%, reflecting the contribution of the [ GMS ] acquisition, new stores branches and tuck-in acquisitions.

In the 2% comp scenario, we would expect to see deleverage and acquisition mix impact of approximately 20 basis points offset by productivity of 20 basis points, resulting in an adjusted operating margin of approximately 13% and adjusted EPS growth of approximately 4%. We will provide further detail on 2026 guidance on our fourth quarter earnings call in February.

While housing is currently pressured, we believe the fundamental support for long-term home improvement demand are strong and are in a much stronger position than they were at the beginning of the last housing recovery. First, homeowners hold an unprecedented amount of equity value in their homes. Since 2019, the value of the U.S. housing stock has grown over 60% and home equity values have increased $16 trillion or approximately 80%.

The housing stock is now only levered at around 27%, which was 54% at the beginning of the last recovery in 2011. Households are sitting on more dry powder to use for home improvement projects than ever before. And in the past several years, have tapped this equity at lower levels than usual during this period of high interest rates. The aging of the housing stock will be a long-term persistent tailwind for home improvement.

As homes age, they require higher levels of maintenance, repair and renovation spend. The U.S. housing stock is getting older every year. In 2011, only 42% of homes were older than 40 years. Today, 55% of homes are older than 40 years. In addition, a large cohort of existing homes built in the great buildup of the early 2000s are now hitting prime years of significant repair and maintenance spending.

This trend of aging shows no signs of reversing. We faced the most chronic housing shortage in modern U.S. history, with estimates of up to 5 million homes required to meet the current shortfall. This shortage will require years, if not decades at the current pace of homebuilding to catch up. And in the meantime, this shortage should support long-term home price stability and appreciation, while a catch-up wave of building would support further growth in our market.

And finally, there is a tremendous amount of pent-up demand for larger remodeling and renovation projects that continues to build. We believe our industry has largely worked through the pull-forward demand we saw during the pandemic. And our customers tell us that their pent-up demand for home improvement projects has been building since 2023. This pent-up demand could be greater than $20 billion and at some point will be a significant tailwind for home improvement. As a result of these factors, we are bullish on the long-term fundamentals of home improvement demand and have consistently invested for future growth.

While the capital investments we've made in our business are strategically significant, we've made these investments in a disciplined manner with CapEx remaining steady at a 2% to 2.5% rate of sale since 2017, and we intend to maintain capital expenditures of approximately 2.5% of sales moving forward. This discipline requires us to focus on only those investments that will generate the highest return among all our opportunities.

I'd like to provide a little more color on where we've invested to date and where we're leaning in moving forward. Our investment program supports our strategy of driving the core, delivering a frictionless interconnected experience and winning the pro. Our strategy of driving the core is centered on our 2,359 Home Depot stores of which we own and are the hub of our customer experience. We will always take care of our stores and ensure that they reflect our brand and support a great customer experience.

From 2023 to 2025, we ramped up capital significantly to support maintenance and brand standards in our existing stores, many of which were built between 20 and 25 years ago and are at an age where infrastructure refreshes are needed. Capital investment in our existing stores is now at a level we expect to sustain for the foreseeable future. Another component of driving the core and a growth vehicle for us are our new stores.

In 2023, we announced plans to build 80 new stores over a 5-year period and are pleased to report that we have built 37 new stores in the past 3 years and our new portfolio of new stores is exceeding our expectations. We intend to complete our 80 store program in 2027, and we'll continue to build 15 to 20 stores per year for the foreseeable future thereafter. And now that we are on a regular cadence, we expect the capital expenditures required for this expansion to remain steady from this point forward.

Turning to our interconnected experience. Our online business is an engine for growth, and we will invest in our site experience, our app and our emerging AI capabilities on an evergreen basis. And as you heard today, we've built tremendous advantages in our ability to deliver product to the home and to the job site, a cornerstone of the evolution of our customer experience.

Through our investment program, we have essentially completed our [ FDC, DFC and MDO ] networks. We have sufficient capacity for years of growth and we'll now turn our attention towards unleashing the capabilities of these assets to gain share with consumers and pros. And we will continue to invest to win the Pro. You can think of our investment to win the Pro as being at the intersection of investments in our stores, our supply chain our digital experience and our technology investments.

All that we do actually goes to support our entire Pro business from small pros in our stores every day to the larger Pros interacting with the elements of our entire Pro ecosystem. This investment extends to SRS. SRS now with the addition of GMS is an engine for significant growth with the Pro, and we will support their organic expansion model through the addition of 40 to 50 branches per year.

Finally, technology enables everything we do, and we will continue to lean into technology and AI to drive growth, support our interconnected experience and drive productivity and operational excellence. We will make these investments to power growth while also leaning in to driving productivity to enhance our earnings power.

Productivity has always been a hallmark of The Home Depot. We have continuously driven productivity across our business. Moving forward, we intend to drive higher levels of productivity in our model faster than ever before, enabled by automation and AI. We will continue to create productivity in our stores through enhanced freight flow management and more efficient tasking in our supply chain by optimizing the flow of product within our facilities across our network and in our delivery operations. And we will also continue to streamline central processes. Over the next few years, we intend to drive billions of dollars in productivity and will strike an appropriate balance between flowing that improvement through to earnings and reinvesting in the business.

Now let's talk about our expectations once we see recovery in the housing market. Our market recovery case reflects our performance expectations. Once we see momentum in housing activity and increased spend on larger projects driven by pent-up demand. We believe that pressures in housing will correct and provide the home improvement market with support for growth faster than the general economy, and we expect to continue to grow faster than our market.

We also believe we could see pent-up demand unlock as homeowners choose to improve in place regardless of the interest rate environment. We expect to grow faster than our market as a result of our competitive advantages and our investments. We drove similar performance for many years after the great financial crisis, and we are an even stronger competitor today than we were at that point with significant opportunities for growth through our investments in the core, in our interconnected experience, and through our Pro strategy leveraging organic investments and the acquisitions of SRS and [ GMS].

This supports a target of 4% to 5% total company comp sales growth. In addition to comp sales, we expect noncomp sales growth of approximately 100 basis points annually from new stores, new branches and tuck-in acquisitions, resulting in a target of 5% to 6% growth in total sales. Once we see recovery, we expect to drive operating profit dollars faster than sales balancing benefits from productivity and leverage between reinvestment in the business and operating profit dollar growth. We will target mid- to high single-digit adjusted EPS growth. In an accelerated recovery case, a sharper recovery in housing would drive sales and EPS growth faster than our market recovery case.

Now let's talk about capital allocation. Our business generates exceptional cash flow and our capital allocation approach remains unchanged. We will use our strong cash flow generation to invest in the business first, pay the dividend; and finally, return excess cash to shareholders in the form of share repurchases.

As discussed, we will reinvest in the business at the rate of approximately 2.5% of sales for the foreseeable future. This includes our new stores and our -- and SRS' greenfield expansion. In addition to our CapEx target, we will support SRS' historical strategy of making tuck-in acquisitions in their current verticals, and we expect those acquisitions to be completed at significantly lower earnings multiples than that of The Home Depot. We will continue our disciplined approach to capital allocation and expect our ROIC to grow as we grow earnings.

In closing, I'd like to leave you with 4 points that reinforce why we are uniquely positioned to grow share and drive shareholder value. First, we serve a strong customer in a highly fragmented $1.1 trillion addressable market. Second, we are well positioned to grow share through our distinct competitive advantages and operational excellence. Third, we are investing to enhance our unique value proposition in our stores, in our interconnected shopping experience and with the Pro. And finally, we intend to create shareholder value through our disciplined approach to capital allocation. Thank you.

Ladies and gentlemen, we're going to take our final break of the morning. This is a 15-minute break. We're going to start back with our question-and-answer session at 11:00 promptly.

[Break]

Ladies and gentlemen, we're going to get started with our question-and-answer session in just about 5 minutes. So if we'll start making our way back to our seats, we'd like to get started right at 11:00.

[Break]

Ladies and gentlemen, please welcome back Isabel Janci.

We will now be moving to our question-and-answer session with the broader team. We have 3 of my colleagues from the Investor Relations team, [ John, Michael and Stuart], they will have microphones. If you have a question, please raise your hand and wait until the microphone gets to you. We want those joining us on the web to be able to hear your question. Also, please limit yourself to 1 question and 1 follow-up. And before asking a question, please state your name and the firm that you're with. Thank you. Let's get started.

Let's start with Steve.

Steve Forbes, Guggenheim Securities. [indiscernible], the 4 greenfield locations [indiscernible] even here, if you could maybe help frame the bigger picture of [ our ] opportunity as we look out over the next couple of years? I guess, one, is there a way to think about growth by vertical sort of thinking are [indiscernible] today in specialty trade space? And then you think about like the end, how many [indiscernible] state growth you see for the brand count? And what is sort of end-state centration as you look at national coverage across [indiscernible]?

Yes, it's a great question. So I would say we are basically #2 in most of the industries we serve in those core verticals we talked about. And to finish the network to have a complete coverage map, we still need hundreds of additional locations in each of the verticals, so there's significant white space. That's not just new markets. It's also expanding existing markets.

It will be certainly in all 3 and has been all 3, consistently in our growth for 17 years, and in GMS' growth since they started their company. Every year in and year out, we are adding new greenfields to the -- and they're very low capital investment and they're very quick to turn to profitability. But there's not a set branch count. But if you look at some of our bigger peers in each category, you can kind of do the forward look and see how big each vision, if you will, a vertical could become.

And some of that will come through M&A as we continue to acquire, like I mentioned, tuck-in and bolt-on great low family companies that give us more share or new products in a market. But also think about each vertical can grow significantly through product adjacencies like outdoor is pool and landscape heavy it is eventually going to have nursery and decking and fencing.

So you start thinking about how organically can do that, and you don't need a completely different branch network to do that. Exterior same thing. We started as roofing. Now we're into siding. We're adding 100 new locations in the SRS side are adding heavy siding board just in the next 12 months alone. So again, huge organic even without the greenfields on top of products even more broad.

And then maybe a follow-up for Ted or Mike. Winning with the Pro, one of the assets up there that was highlighted was construction resources. Curious if we could maybe just take a step back and talk about how you envision that asset benefiting HD ecosystem and sort of what the outlook is for that showroom concept.

We'd love construction resources as we were preparing this material, I felt bad that we didn't highlight construction resources more and got a mention on that win the Pro slide. But that is really interior decor. And it's the same concept of simplifying the Pros points of contact to do a project. So construction resources for you that don't know that business are about 10 interior categories, so countertops and cabinets and lighting, in flooring, fashion plumbing, et cetera. And custom small builder, remodeler, an architect designer, is taking their customer to a construction resource showroom.

It's almost all by appointment, and you do your product selection at construction resources and then later, that is delivered and installed. So it's the same concept of helping the Pro increase their turn time, simplify their business. It's a terrific business. It's based in Atlanta. They've opened up and done some tuck-in acquisitions as well into South Carolina, Florida, up the coast into the Northeast. And we are super, super happy with the growth prospects and growth that they've actually achieved in 2025. And that will also continue to build out and complement everything you heard about Pro. It's very much a building material focus today, but construction resources is doing the exact same thing for the interior decor-oriented space.

Yes, like you said, very pleased with what we've seen in 2025. We've had a build-out of studio in sort of Central Atlanta and Buckhead and then a larger showroom over on the West side. The intent is to expand that further into other markets is what [ Mitch ] hires the CEO of the company is seen there's just tremendous growth with that awareness. We're saying the other day that felt was known by everyone around Atlanta and -- but what the Westside showroom has done has really made them very well known and there are certain contractors that have discovered them in that period of time. And so we're looking forward to expanding it further.

Let's go to Greg in the front, please.

Greg Melich with Evercore ISI. My question was on the CapEx spending, that 2.5% of sales and then the discussion of M&A. So now that that's an important part of the growth, and we talk about it there. I think, Richard, you may have mentioned that we'll continue to do it, but it will be at prices less than we've seen in the past or multiples lower. Can you sort of frame how much a percentage of sales? Or how should we think about what would be allocated located to M&A over the next 5 years?

Sure. Pretty straightforward over SRS' history they've done, call it, low to mid hundreds of billions of dollars -- sorry, hundreds of millions -- millions. Sorry, we have been talking billion -- hundreds of millions of dollars in acquisitions. So I'd say normal [indiscernible], [ 400, 500 ] and top line that we cover [ 1 million ] in top line revenue and also in consideration. You're talking about single digit cash flow multiples, right?

Yes. Historically, most of the deal flow is in that mid- to high single digit, and that's all pre-synergy. We don't see that changing. Our capability to acquire 10 to 20 great small regional tuck-in or bolt-on acquisitions per year is certainly there. We've been doing that steadily. And again, like I mentioned, our integration capabilities are outstanding, putting everybody on our ERP literally if we close, a company on Friday on closes for inventory and opens back up on Monday on our ERP system.

They don't operate on single day on their old legacy system. So we can harness synergies immediately and start putting in and installing our growth playbook. And what we're really proud of is on average, after we've owned the company for 5 years, we've more than doubled its revenue. And that's on average, of course, but that's throwing like no bad deal out over a cohort of 150 examples.

Great. And then my follow-up is just on tariffs. It didn't come up in the presentations, but obviously, we've had a lot this year on that. I'd just love to -- if you could just walk us through how you guys have mitigated it, how you've gotten through it and what you think we are now going forward? How much have we seen in inventory? How much has had to flow through or pass through in AUR or anything along those lines?

Yes, Greg, thanks for the question. We did not have any prepared materials for tariffs today. We talked a lot about it. And I would just -- I would anchor back to what won't be new for many of you. But if you think about over 50% of our goods are manufactured in the U.S. So if you start with that, our position as it relates to just the sheer percentages of that is very strong.

We have a really diversified supply chain, which is not something new. We didn't start doing that in light of recent tariffs. We've been working on that for several, several years. As we mentioned on a couple of our calls now, we have passed on some modest price increases as inventory. Your question is inventory is flowed into the stores with the balance of what comes outside of the domestic product. What I would say is this, I mean, we have taken a portfolio approach, and I give a lot of credit to the merchants and the teams talked about them today.

They've done an incredible job. And we are going to protect the project, no question about it. So while we passed on some modest price increases, we've done a great job when you go across our store and look everywhere in flooring and bath and so forth, we're very project-oriented businesses. We've really been laser-focused on continuing to ensure that we can keep that project at the lowest cost possible. And we've got many examples where we've been able to do that across those specific businesses.

We'll go to Simeon next.

Simeon Gutman, Morgan Stanley. My first question is on sales. If you can share what or how you informed the minus 1 market scenario. I realize it's been a few years since we've been waiting for housing to recover. It took a step back, and yet we talk about all this pent-up demand. At the same time, that 5% to 6% case in a market recovery given all of the assets that you've invested in, I would think that could be a little bit higher. We came for the Supercharge bull case here. So to think about what that looks like.

Well, so with respect to 2026, first of all, it's early. We typically love to have a full year of information before we set guidance for the following year. So we're trying to set some ranges to be as helpful as possible with the information we have today. You can look at our expectation for market performance of a contraction of negative 1 to a growth of positive 1, really just to reflect the fact that currently, the home improvement economy is more pressured than the general economy.

And at the moment, we don't see a catalyst yet and haven't seen a catalyst that would change the inflection of home improvement demand. We know that there's a level of uncertainty out there in our customers' minds. We've seen the consumer confidence scores through the year. We know that there are concerns over jobs, as we talked about in the prepared remarks.

And so it's really -- that range is, call it, an early point of view on the fact that our market will see more pressure on it than the general economy. And then our assumption that we will continue to grow market share regardless of the market environment is what our comp estimate for next year is based on.

But Simeon, on the bull case, I mean, we're trying to be very responsible here. When does this turn? As Richard just said, we don't know what the catalyst is near term. We use [ John Burns ] a lot, publicly available, you get his information. This time last year, he had [ 25 ] at a plus and he has [ 25 ] probably minus 1 now at this point. And that's who we use in an expectation for 26 sort of the flattish, call it, could be slightly down.

But Richard used the term bullish the long-term fundamentals are still just so strong. I mean it all starts with fundamental shortage in housing, which has led to the dramatic increase in price. It's not a speculative price move in housing, like we saw right before the great financial crisis, we have up to 10 million units over the next 10 years. That will be short, that's what's supporting the price.

The home is aging. Of course, homes always age. Why are we disproportionately aging? Because we're underbuilding. So your curve on age keeps getting pushed out. So there's just tremendous support for the long term in housing. The pent-up demand number, that's a function of how much is spent on an annual basis on housing in how much was spent during the COVID period.

So that was the pull forward, that's why on that graph, we saw above the curve, a lot of pull forward. But now we've not only worked our way through that, but because of the underspend the last few years, again, [ John Burns ] number, $20-plus billion, which will continue to mount as homes age. So there is a great bull case that we're super and super confident in and that supports that recovery case. But when to call it in how bullish.

Do we want to be on the number? If you look the recovery from the great financial crisis, we had about an 8-, 9-year run of an annual CAGR of about 5, but it started at 3 and guidance by -- so a CAGR of 5-ish over multiple years, we would see a similar extended recovery case. It's just a matter of when that starts.

And the core business used to do incremental margins in the low to mid-20s. The building product distribution looks like it's low to mid-teens. Maybe that's not the right number. Is it not right to mix those out as we think how the margin progression of the entire entity can perform when we get to that mid-single-digit sales growth scenario?

Well, first of all, the margin structures are intact. The way to think about fixed variable and contribution of marginal profit is -- has held in our business and held in wholesale distribution. I wouldn't think so much, though, when we're talking about the other assumptions in the margin recovery. I wouldn't think about it as there's a mix shift.

As much as it is, like we know that our business generates leverage at a certain point of comp sales right now, it's at 3%. After that point, what we've said and said this for a few years is we're going to make sure that, number one, we take that leverage and generate productivity in our business. And then we balance that benefit between investment in the business and driving profitability faster.

And so there's not -- I wouldn't say there's a strict algorithm or a reset in an algorithm now that we own SRS and GMS. I think what they've done for us in the market recovery case is they have increased our expectations of comp sales and noncomp, by the way, right? So they are -- they have historically grown faster than the Home Depot organically over the last 15 years pretty consistently. And so we see them as a tailwind to comp and they're a platform to make bolt-on acquisitions. It's how they grow and to grow through greenfield. And so a noncomp contribution that we didn't really even call out in 2023 is now a point when you think about new stores, new branches and tuck-in acquisitions.

Let's go to Michael Lasser.

It's Michael Lasser from UBS. You outlined the factors that you are thinking about that are going to either hold back or drive a home improvement recovery over the next few years. How does the elevated indirect cost of owning a home through factors like insurance, property taxes, utilities? How does -- how do those factors influence your thinking about the timing and magnitude of a recovery from here? And then I have a follow-up.

Well, that -- so I gave to Simeon's question kind of the bullish side of the ledger of what supports housing right now, what's the issue is affordability, the fact that turnover is essentially frozen and then add general uncertainty and some of the uncertainty is for the reasons you said, broader inflation increases in property taxes and the like so in insurance.

So you've got a great side of the ledger for the bull case. You have to unlock housing turnover get economic uncertainty to normalize and then people will either move and you'll get housing activity to increase or people will improve in place. The improve in place is a much bigger piece of the market. We love turnover but at the end of the day, you have 3-odd percent of the housing stock turning, you have 97% being repaired or remodeled.

With the massive amount of equity in the housing, again, which is very different than when we came out of the great financial crisis. There's all the powders Richard said is dry to do that in proven place. We need to get through this general economic uncertainty, which I think we're seeing some decent signs. I mean inflation is coming down interest rates and mortgage rates have come down, tariff-driven, the fear of real spike of inflation never really materialized. I mean, inflation is now under 3%.

So there are things working through that. It's just a confluence of when is there enough positive on that side of the ledger to unfreeze activity as well as get people to be confident enough to tap that equity and do larger projects. And that's what we can't call.

My follow-up question is, we, as outsiders in the past throughout the 2010s, had been accustomed to The Home Depot generating mid-single-digit comp growth, leading to more than double-digit earnings growth, in part by deploying technology to improve the productivity of the business.

Today, the message is mid-single-digit same-store sales growth should lead to mid- to high single-digit EPS growth. So why is the model different than it has been in the past? And what needs to happen in order to get back to the double-digit EPS growth that we've become accustomed to?

Well, first of all, you have to look at the scale of our business. We're a very different business than we were at the earlier part of the decade. I would also say that, that part of our business' history was a great repairing of The Home Depot. We had a lot to learn about our cost position, a lot to learn about operating cost of goods sold position, cost of goods sold, evolution, operating expense leverage.

That had as much to do, just sort of the point at which we were coming from than it did what we were actually doing. I'd also say that spend investment spending growth if you think about what the market environment was from 2 -- really more like 2013 to 2018, kind of the highest comp years, you had significant sustained home price appreciation and sustained elevated turnover.

So the tailwinds in the housing economy were tremendous and unprecedented. And so I think when you combine those 2 things, unprecedented macro tailwind with a business that was -- I mean many of us were there learning how to generate earnings productivity. Those were the early years of that. Now today, what we see is the competitive environment hasn't gotten any easier. We're a lot bigger. We are also set with a much bigger opportunity than I think we had back in the middle of the decade. And when you look at the white space in Pro, we were not set for that and we are today. We are so much stronger than we were a decade ago.

And so the point now about the earnings algorithm is, we have to make sure that we continuously invest for the future success of the company, and that really begins with top line velocity. If we don't create the best customer value prop in the market, then we're not going to win. And that value prop is selection, value. It's -- now it's delivery speed. It's site experience. It's so many things where we've got to make sure we're investing to win. So you'd say there's a combination.

Number 1 of -- there's less low-hanging fruit. We run a very lean business with really some of the highest operating margins in retail history. And we're proud of that. And we also are intent on investing to win. And so that's what drives our algorithm now.

But ultimately, higher sales.

Yes. Higher sales, higher earnings -- I mean earnings. Yes.

Let's go to Chris Horvers.

Chris Horvers for JPMorgan. A follow-up question to that. Made a lot of very positive comments, investment cycles caught up. The beachhead has been built for large Pro. The store is in a great spot, it grows now at a consistent level. And you took up the sales outlook in the longer term. But the earnings growth rate is still mid- to high single digits. So that does beg the question, is the cost to do business, the cost of share just simply higher?

Well, first, in '23, we did say expectation of mid- to high single-digit growth. I think our bias is now towards the higher end of that range, but we're still setting that range. So if you can allow for some movement in those words, we do expect that the case that we've laid out today in the market recovery case has higher EPS growth than our base case assumed in 2023. And then there's just a measure of flexibility we want to make sure we maintain to invest to win in the future.

Got it. And then Dan, we get a lot of questions on what's going on in the roofing market right now. You have a competitor out there that talks a lot. And there's this view that given storms last year, no storms this year and whatever else that we have this sort of extended downturn going on in the roofing market. Can you talk about what you're seeing is? And as you think about cycles like this that you've seen in the past, how long does this typically last?

Yes, I think the biggest difference between this year and the previous few years, it is a below-average storm year. And remember, storm demand over a long period, so I'll say over the last 25 years. And again, these are large storms. And not every time it hails on 4 houses do we call out a storm, right? So big hail events, hurricanes traditionally drive only about 7% on an average year. It could be less than that, which it is this year. It can be higher than that. It usually is never more than mid-teens.

So just keep that in mind for perspective. But we certainly have had some favorable years back to back ahead of this year. But even the projections that I'm hearing early from the manufacturers for next year, there's no carryover -- there could be storms that have a carryover benefit to the following year, but there's no carryover drag because as soon as storm season comes next year, we could right away in April be in an above store market environment right away.

So that really -- the only near-term optics we have on demand is kind of that cycle to the end of calendar Q1 right now, which -- and that's why everybody is just kind of, I think, being pessimistic. And then you have some manufacturers just out there because there's some channel destocking that would make the [ ARMOR ] report maybe feel a little less than really out the door on our end. But certainly, we were at a really high elevated level even if it comes down low double digits, it's still producing demand above like a 20-year normal average.

Let's go to Scot Ciccarelli.

Scot Ciccarelli with Truist. I think we can generally understand the complex Pro initiatives. But are there any data points or numbers you guys can point to so we can better understand how the complex Pro efforts are working?

Well, I mean, I'd say just a couple of very high-level numbers to kind of keep in mind. First of all, if you just look at market share at the highest level since 2019, and this kind of takes all the COVID noise out of it, we've gained 120 basis points or so in [ N41]. And then we obviously keep track of companies who are competitors in the complex space. And Mike, maybe you want to talk about that.

Yes. The series of competitors that provide public information on a quarterly basis that we're able to compare to and -- if you look back over the last couple of years, you can see that they have often generated negative single-digit comps and in some quarters, negative double-digit comps. And in that period of time, our Pro sales have positively comp.

And it's looking at it from an apples-to-apples standpoint, as to what are the products that they are selling compared to exactly the products that we're selling, feel that the investment that we've made around the complex Pro is one of the elements that's helping us to be stronger against that tide and have the positive comps that we've got.

If I take it back to the remarks that I would have shared earlier, around trade credit has been strong for us in terms of the sales that we've generated and the lift that we've generated. We still have some work to do in order to make that a more interconnected experience, and we'll do that in 2026. It's not available online today. It's not available at the front end of our stores today. So we're looking forward to bringing that out in 2026, so that it can be seamless for the Pro in order to be able to engage.

We've got some plus customers that are on that capability today, we expect that soon to be in the tens of thousands and to grow from there. We talked a little bit about delivery in my prepared remarks earlier as well and 40% growth over the course of the last couple of years for pro box and flat sales out of our FTCs and yes, out of our stores as well.

Jordan touched on this before, what we've seen is some of the highest levels of customer satisfaction than we've ever seen before. And that has to do with the input metric going into that around our delivery reliability and the ability to be on time and complete. And then further, as we've learned more about the complex Pro, we want to be able to address their pricing needs better and more around transparency around our preferred pricing program.

We're a little bit opaque today in terms of how the customer sees it, happy with the value that they're getting, but may not understand it completely. And so we've got a market where we've been testing changes to that, which increases the transparency. Not just for the customer itself but for the associate as well, which is great because they can get behind it within our culture of selling.

And what's really important about it is the engagement that they are creating. You think about in the airline industry or in the banking industry and the ability for customers to engage more fully in terms of the rewards that they're getting. And that's the kind of capabilities that we're bringing out in 2026, far beyond this one market that we've got. So there's just kind of 3 elements of light that we're really pleased with, with the growth that we're seeing and expect more in 2026.

And then quick related hopefully. Historically, you guys are giving us some data around kind of small, medium, large pros. Can you provide any updates regarding whether it's sentiment or activity from those different customer segments?

I'll start just on [ the from ] a small properties. We talked about of our sales is from these growth they're inside our stores and they're shopping every single day, and in some cases, every single week, and we continue to invest in or small to medium Pro. And what's critical to talk about here and why we continue to invest in the resources and see the benefits of that is that over time, we save 50%, but they may be stores that are at 70%. So it's that are at 40%. And we have been very dynamic using tools behind the scenes to better understand the complexity per store and align resources.

So when I speak about the Customer Experience Manager, or Pro account sales associate or the pro pain specialists or delivery specialists. We have a better understanding of what's happening in each store and making sure that we deploy the right amount of resources to really deepen the engagement. And so we have been extremely pleased with this evolution that we've had.

And to Mike's point, as we build the CRM tools and we talk about pro ambassadors, those ambassadors know a lot more deeply about what's happening on the outside sales business, and they all shop our stores, so we continue to engage. So inside of our stores, that's mall to medium pro like 50% and continue to drive high levels of interactions and engagement with our stores.

Yes. And on medium to large. I mean, I gave some examples before that we're showing the benefits of the capabilities, and we're taking that further as well. And Jordan talked about this in his prepared remarks around Blueprint takeoffs that we now have using an AI tool in order to be able to do that, just launched over the course of the last number of weeks. And that's not about the Pro having to engage in AI to see how does that experience happen. It's a matter of speed.

And where it was often taking us a week or more in order to be able to get those blueprints back with the quotes back to the customer, we can do that now in a day. We've invested further for the medium-sized Pro and large-size Pro in terms of our B2B experience as well with a tool called projects online, where they're able to now phase out their project over time versus they had to independently come up with separate orders in the past.

Well, now that can be all under the umbrella of 1 order and depending on how that's going according to schedule with weather issues that are favorable or unfavorable, can more easily change the schedule of those deliveries. And you saw it from [ Ruben]. I think in the video, he's 1 of the biggest proponents of the digital tools that we've got. And we're seeing great take-up with our customers, engaging more and more digitally online.

Okay. Let's go to Steve from Citi.

Steve Zaccone from Citi. I had a question on cross-selling between SRS and the core kind of Home Depot business. Obviously, it's early innings, but can you talk about the opportunity there over the longer term, right, even with GMS now being a part of the platform? Like where is the opportunity to kind of combine those 2 businesses?

Maybe I'll start. I mean from a relationship management standpoint, I touched on -- and Dan touched on it both earlier some great examples of identifying where there is opportunity at the job site to do cross-selling. And that works both ways.

And I mentioned, we've got 0 of our outside sales reps who have already recommended relationships that have resulted in greater sales with them. And I gave one example and there's many more that have ended up working the other way. You heard both Billy and Dan talked about quote center, which is a great application that we've had in our stores for a number of years now that often a pro is certainly where I want to be served.

And then certainly for the cross-category Pro, who may not be engaging in large-scale roofing projects or large-scale drywall products, but they may need 3 bunks of drywall or 6 bunks of lumber for what they're working on versus a lot of Dan's customers because of the velocity that they've got, they will take half truckloads, full truckloads and more of that product, but the quote center application is one where these customers, these cross-category pros can come inside the stores, and they can get to a sale that's serviced through SRS because of the added services that they offer, and we saw that in Dan's video in terms of boom and scatter and kind of up to the third floor and up to the fourth floor and beyond.

So both from a relationship management standpoint, working, I think, quite effectively today, happy with the application that we've got in store. And I think there is the opportunity from a CRM standpoint, to have more understanding of leads that can go back and forth between the companies, and that's what we're starting to do a little bit of discovery work today. I don't know, Dan, if you wanted to add?

Yes. The other thing I'll say is, keep in mind, a lot of our customers are getting bigger, significantly bigger. Private equity investment in contracting. Home Services is exploding the pool industry, the landscape industry, the roofing industry are now full of 30, 40, 50 different private equity firms rolling up that space. We win in that environment because they may have been just buying. They bought 3 companies, 1 in Dallas, 1 in Florida and 1 in Charlotte and they all bought from 3 different distributors. And now that they're all owned by 1 private equity, they're saying, now I need a supplier that is in all 3 markets, so I can lever that spend.

So I'd say with the growth of the high-end Pro and the ability to cross-sell multiple categories, yes, [indiscernible] by roofing, a lot of gypsum installers by gypsum, but they're Keep in mind the end customer, we do see a movement from homebuilders, property management companies and large multiregional contractors to want to start moving more direct into the purchase decision-making, but also consolidate their spend in a much bigger way.

Our job is to make sure we coordinate that well between Mike's team, our team and GMS' team, and that's why we're building that not only strategic account team, so we don't have confusion with the customer. They know who their relationship manager is -- and in that person, whether they started in roofing, started and gypsum or started, maybe a Mike's team with lumber now knows how to extend that offering and whatever they might want for any project. Whether it be a single-family home or remodeling project, a commercial project, a multifamily project.

So we have to -- we've already stitched together all of the against the customer visibility to where we make sure we're stripping over each other on specific projects or quotes or customer relationships.

Okay. Follow-up question. The preliminary '26 outlook. Maybe help us understand, you referenced to a weaker home improvement economy. How does that factor for your outlook for DIY versus Pro? And then how does SRS growth kind of fit into that preliminary '26 outlook?

We've seen DIY and Pro behave pretty similarly, at least in our results. I think some of that is because we're taking share in Pro right, and perhaps offsetting some of the weaker market force in large project with our share capture. So there's -- I'm not going to put too fine a point on our expectation on how that splits next year. We're trying to grow both. And as you heard today, we're making investments across every single customer.

With respect to SRS, maybe you want to talk a little bit, Dan, I think there's probably a misconception of -- and I heard it from several people on okay, we had some storm absence of storm pressure at Home Depot in the fall that, that impact SRS will that impact SRS next year. I don't know if that's behind your question, but I have heard it a lot. So maybe talk about the nature of what next year looks like and how [ resin ] works.

It's kind of what I mentioned earlier, the storm demand that we enjoyed at the end of last year from a smaller type size hurricane probably had a more bigger profound effect on the stores than it did us. and it was largely worked and completed pretty quickly. Now if you have a big category 5 hurricane that hits across the entire state of Florida or hits the Texas Coast, some of that demand could be elevated for us on the roofing side for 3, 4, 5 quarters.

But generally speaking, if it's not a massive event like that, the contractors come in quickly, the insurance companies activate and the storms get worked pretty quickly. And think of the roof is the first thing that has to get done to protect the rest of the investment. So they're coming in there right away to get those risks done. And there's a huge cohort of roofing contractors called [ storm chasers ] that go wherever they're needed. Whether a hail what we call [ Ice Diamond's ] fall from the sky or heavy wind or hurricane [indiscernible] market, there's a lot of mobile contracts that will come in and work it quickly.

So you see a quick elevation, but then it's not a -- like it's going to -- it's not like it's a pull forward a minute because it's -- again, it's mostly an insurance claim driven. And it doesn't matter if that roof was 1 year old or 20 years old when it got a storm, it's getting replaced.

And one higher level comment I would make about just the success of SRS and one of the reasons that we wanted to combine forces is the consistent track record of share capture with SRS. I just want to kind of point you toward what [ Mike Rowan ] was mentioning. Go out and look at the building products distribution companies' results this year. SRS is going to be positive comp growth. and positive total growth as well. Compare that to everything else you see out there in the space, and you'll see why we're confident that regardless of the market environment, we're going to take share at Pro.

Let's go to Peter Benedict.

Peter Benedict, Baird. Ted, curious what your Washington contacts are kind of sending you signals on in terms of potential, maybe unconventional ways to address housing affordability, housing turnover, if anything? That's my first question.

Well, I think that the government has certainly taken note that housing is in a stagnant position right now. And there are a lot of initiatives being worked and we're actively in conversations in the input phase of that. I mean, there have been things flow to like a 50-year mortgage, but there's a general understanding that we have a shortage of housing that turnover is almost frozen at the moment and there's affordability issue.

So you see a lot of focus on how do we get interest rates down, which I think is tracking in the right direction. So first inflation comes down. We've lowered the Fed funds rates. We've seen mortgage rates. I think they peaked almost as high as 8%. Now we're down toward low 6s. So there are a lot of policy issues being generated, how do we build more homes, how do we build more affordable homes? How do we get interest rates down?

We're engaged with a number of parties, both government and private on the idea generation of how we come together as an industry and drive more activity in housing.

No silver bullet, which again is why we don't point to '26 and say, "Oh, we've come up with the silver bullet that's going to kick this thing off in the first part of '26".

And then maybe one for George. On the -- I think you mentioned that you're going to refresh the app this coming year? Can you put the fine or tune the [indiscernible] timing there? Is that going to be out before the spring selling season? And just give us a sense of how that's going to influence kind of the DIY side of the business versus the Pro. Like what are we going to see different with the new app?

Sure. Well, it will be a phased rollout. And there's so many technical components in the app itself. Don't think of it as like a big bang on a certain date. Think of pieces kind of under the hood getting rebuilt and reworked and sort of over the course of the year coming out. On the usage of it, it is -- we have the app for both the pro and the consumer and there's a different experience for our Pro customer when they log in as a pro customer.

It serves both on a relative basis, the pro over-indexes towards our app pretty significantly, as you'd imagine, with any app, the more frequent you work with that company, the more likely you are to be engaged with their app, we see that with our Pro customer, very, very heavy user and the enhancements that we have planned are going to be for both.

Let's go to Eric Bosshard.

Richard, I think you commented that the, call it, the legacy FTC, DFC MDO, those assets are built out now for where you are I'm curious on the complex Pro, which is the incremental growth emphasis of the business. You spent $25 billion to put these assets together do you now just lever all of this or to get this outsized gross on the complex Pro? Is there a need to add more investments, add more capabilities? Dan's got ambitions about categories to add? Do you need to add other assets not necessarily businesses but even distribution assets or service points.

We -- thank you. We are, in essence, built out you think about that FTC network, and that was bootstrapped and built on the backs of a new bulk distribution network. So actually, the main function of those FTCs is to replenish building materials to the stores. we added extra space to them in order to enable job site delivery. We're happy with the footprint now and we'll add -- we'll probably add 1 to 2 more over the next year or so.

But any addition now of space is going to be purely volume-driven and it's going to be more market specific. Is there a specific market where this is going to work now better than delivering from the store? So the blunt answer is no. We do not feel that we need to build out further distribution assets. Obviously, greenfields will continue with SRS. But we're heads down working on how to leverage the power of these 2 businesses together.

There's a little bit more IT work left on the Pro capabilities. I think people have kind of overestimated the amount of actual investment in organic Pro, The Home Depot. Call it a few hundred million has been invested in that IT base and it's largely complete. But now, yes, it's time to phase into sweating the assets, leveraging the assets.

When we talk to [ John Deaton ] all the time, the Head of Supply Chain, what is the capacity of this building? We don't know because we haven't pushed our limits and pushed ourselves to solve. And you're talking about a group that figured out how to ingest $47 billion of growth in 3 years. So anyway, the answer is we do not see a build-out of physical assets required in the near future to begin to lever the power of this company.

And as I talked about earlier, what the -- relay that John's team pioneered this year that's allowing us to get into 18 more markets. Some of which are more significant markets, some of which are more adjacent markets. That's just the start of that. There will be more markets to come over time. But there's further efforts we've got to in terms of taking some congestion away from the stores.

So when it comes to windows and door deliveries, they often have to go through the store that adds friction to our network and adds time and cost. And so we're going to be bringing those through our supply chain network in 2026, either through the FTCs or through the MDOs to get out to the customer. And now with GMS on board together with SRS, with the multitude of assets that they've got is the opportunity for a little bit more enterprise level ship from best location versus simply at the brand level.

Yes, I'll give you an example, too. Like one of -- since the GMS acquisition, they had a national builder buying exclusively from them other than one city because they didn't have a physical location or a DC there. And quickly, we mobilize with the supplier partner, and we put actually those gypsum assets in that market and a roofing or exterior building products location to immediately service the business and take that up.

Now once that grows enough that can sustain its own standalone [ Gypsum ] location, it will eventually graduate up to that. So those are -- I know a lot of people like to think. I think sometimes don't understand like every single product doesn't have to be isolated in its own warehouse and our side of the house. So again, we can get a much broader on product assortment at the physical distribution yards we already have.

So there is a lot of untapped potential in the existing network. We expect every single branch in our company to grow and outpace the market every single year regardless of what's going on. Then you add the greenfields on top, and then you add bolt-on M&A. So on our side, we do need more assets to finish the footprint. We do need -- it will be not surprising to see us add over 100 locations per year going forward just from greenfields and [indiscernible] and bolt-on in the existing group.

Yes. This is an important distinction, greenfield branches versus kind of the platforms as we thought about them at Home Depot. One of the things we should clarify is actually the return characteristics of wholesale distribution. And so if you -- I want [ Dan ] to elaborate on this, but if you take a Home Depot store in an SRS branch, the SRS branches return on invested capital is going to grow much faster, much higher than the ROIC of a Home Depot store, and we love the ROIC generation of our [indiscernible]. Maybe just talk about what a branch looks like, Dan.

Yes, I mean, a branch -- they're different in size is based on the verticals. Our Building Products group and our pool group are much larger branches, the landscape divisions a little bit smaller, and the GMS is kind of more on the upper end as well. But when we do a greenfield, it's a limited investment, but it could do several million dollars in year 1. It could be approaching double-digit millions in revenue by year 2 or year 3.

And then it continues to significantly grow and mature over almost like a 10-year period to where it's getting to its full potential. So it's not like retail where you open the store and you're in that proximity and the revenue is coming in right away. You're building it slowly but significantly stronger.

On the initial outlay of an initial branch.

It's only a couple of million dollars because we're not buying our real estate. We're traditionally leasing, so the outlay and that includes working capital. Obviously, the inventory, the receivables offset somewhat by vendor trade payables that give us float. So our net working capital is very efficient. And so that allows us to, again, grow significantly tailwind markets, but even as Richard just mentioned, we're in this tough market across all of our verticals, we are significantly outpacing the competition.

Let's go to David Bellinger.

Thank you, David Bellinger from Mizuho. A question on trade credit. So you've got more than 9 million Pro customers, less than $10,000 using trade credit today. So how does that get more fully rolled out? Is that a 2026 thing? Or does that bleed out into '27 or after? And then just regarding the 30% sales uplift, what exactly is that? Is that more a project velocity going into other categories? And maybe, [ Dan], you could chime in on the importance of trade credit for SRS over the last several years?

Yes. The -- like you saw just over 7,000 customers that we've got today, there is a little bit more build out in 2026 to happen, but largely is when we expect the more accelerated growth to move from under 10,000 that we've got today to some tens of thousands throughout 2026. So I mentioned that it's not an interconnected capability today. So a Pro that is shopping online can't transact that way. They've got be in touch with their outside sales rep or their inside sales rep in order to be able to do that or go buy the Pro desk through some things that they end up buying in the store.

So we're going to be providing those capabilities online. Jordan talked about the things that we're bringing online, both for the Pro and the consumer a very significant one for the Pro is to bring that online. Then as well, if there's a significant purchase that they're making in the store, to be able to go through the front end of the store as well. So we'll make it very 360 in terms of how they use that.

There's some other sort of edge cases around the inability to do will calls with trade credit. And so we'll have that taken care of very soon as well. But the key is -- right now, our awareness level around trade credit is here and it needs to be here. And so together with our marketing efforts, together our pro desk in communicating the amount of those customers that you see that are on trade credit today are largely outside sales accounts managed by our outside sales force, not entirely.

There are some unmanaged accounts that are done within the store. But we'll fill out those use cases. We will drive awareness, which can then lead to greater adoption by those Pros. And yes, they are largely cross-category Pros that we're serving. And it's products that we weren't getting their full share before what they were buying. You think about windows and doors, it's probably one of the best examples. In the past, they would buy from us or if they were to buy from us and often that they didn't because they would have to pay if they were using, say, their Home Depot commercial credit card or any other form of nontrade credit they would have to pay 30 days later after they bought it.

But windows and doors can take 6, 8, 10, 12 weeks in order to arrive. And so therefore, they were paying us long before the product arrived to them. Now with the coordination with our order management systems and to be able to build upon the shipment of those goods or the delivery of those goods, helping them manage their cash flow better than upon arrival of those windows 10 weeks out then the 30 days ends up kicking in. And so it's those kind of products that the cross-category pro weren't -- were shying away from us because essentially they had to lend us money. And in this case, now we're getting those kind of sales, and that's a product category when we look at trade credit has sort --

Yes. And we have hundreds of thousands of contractors obviously on trade credit. So we're much more mature. Wholesale distribution companies have had trade credit for all the way back. So it's a very vital part of the business. And the larger the contractor, the obviously, the more appetite, the more consumption they need to have working capital to help fund their business.

So we're very good at it, and it is an accelerant to grow. We're about 75% trade credit revenue, about 25%, what I call cash sales. We do have a tranche of customers that do not want trade credit for various distress, and that's okay, and we're fine with that. And then the other thing I'll bring out a lot of people don't realize, it isn't just giving them a credit line for [ Triple X ] contracting or [ AAA ] roofing and saying, okay, you've got a $100,000 credit line to tap into monthly to buy all your projects from us. It can also be incremental project credit line.

So they are doing a stadium and they need a $0.5 million credit line just for that project. And so we would stand up a job credit that has lean rights and has protections, we make sure the general contractors license spotted all that to protect the company. So if we're extending something beyond just, I'll call it, a revolving line of credit, we have protections on that. So we're really protecting that receivable out there. But those are things that it's not as applicable to [ Mike ] side yet, but as we mature some of those cross trade pros as they get bigger and bigger, they'll eventually start wanting job credit as well, not just a --

And the last thing I'll add because you see 7,000-plus customers there. And yes, we expect it to be tens of thousands over time. But these are our most significant customers in terms of what they buy. You talk about the millions of customers that we have, but the average spend by a pro customer proctor customers better than a non-pro extra customer, but you're still dealing in around say, $10,000 for an average Pro. These are pros that are buying hundreds of thousands of dollars worth from us and enjoyed the opening up of [ Trade Credit ] and therefore, we're seeing the wallet share gain.

Great. One more on the Pro. You mentioned earlier that certain suppliers are not open on the evenings or the weekends for these emergency type needs. Is that something that we could see as a competitive edge for the Pro desk? Have you tested longer hours, weekend hours for the Pro desk and sort of an easy win for Home Depot to pick up that share?

Oh, absolutely. We are relentlessly focused on the Pro and have -- when we think about order open Monday through Sunday. And in certain markets, based on this penetration, as I said, we ensure that we look at data sets to kind of say when should we be available? So you'll go into some stores on Saturday, the pro desk is open from 6 a.m. to 6:00 p.m., right? And on Sundays, they may be open as well.

And one of the things that I think is super, super important, as I mentioned in my prepared remarks, is that we have been relentlessly focus on this customer and our evolution is making sure that we understand what their needs are and that we respond to their needs. Across to 2,300 stores, you're going to have operating hours that meet the needs of the small Pro and the medium-sized Pro, and I want to lean into one more thing because Mike brought up the customer relationship management tool. And some of those Pros as we say, all pro shop for stores.

And what's key about what Mike is doing and piping in to our stores, the data set, along with the capabilities like Pro trade credit. We don't want those customers to come in on a Sunday and they want to speak to someone at the desk and we're not there. So we are responding as needed, and there will be different hours based on location but we have stores that are 70% Pro penetration.

They're going to operate with different hours to make sure we meet the needs of that customer. But all of our stores are always open from a.m. anyway to 9:00 p.m. and 8 to 8 on Sunday. And if we don't serve them at the Pro desk with our pro team, we'll serve them service test, and we are always there to serve our Pros.

Let's go to Kate McShane.

Kate McShane from Goldman Sachs. My first question was just back to the macro. I think in addition to well, I mean, housing turnover is the biggest driver. But there have been other macro drivers that I think you've highlighted before with regard to HELOCs coming down and the upcoming tax cuts for the middle income consumer in 2026, which could act as a stimulus. Just curious what's being assumed for those couple of items and the 2 scenarios are presented today if there can be any upside as a result.

Those are upsides for sure. So while mortgage rates haven't come down as much as the Fed funds rate, the HELOC rates have tracked the decreases in the short-term rate. And we have started to see a little more HELOC activity, $75-odd billion in the quarter but that's still way below when what was tapped back in the recovery from the -- you mentioned the tax bill.

I mean we haven't put a lot of that into our assumptions. I mean you could say that somewhere probably in the minus 1 plus 1 or the flat to plus 2, but there should definitely be a boost to the consumer from the tax bill. But again, all those things are known and we're still seeing pressure on overall consumer sentiment, whether it's more in consult or University of Michigan tracking that the consumer are each down still from the start of the year. But those would be 2 positives for sure.

And then our second question was with regards to automation and how it's helping to speed your capability to delivering to the Pro site within the supply chain. Do you have a penetration level of automation or a goal of where you want to be when it comes to that over the longer term?

So there's automation, there's a lot in that. There's process improvement and I wouldn't call it automation so much, but technology-driven process improvement in the store that Ann talked about and whether it's the handhelds, directed tasking. We talked about our machine vision, our met team, which is our principal tasking team in the store. They have tremendous technology in their handhelds and how they direct and do their workflows.

If you look at our supply chain, we're doing a lot of automation in supply chain and robotics. So a number of our big DFCs now have robotics that bring the product to the packing station. We're also now in pilot in one of our larger DFCs, I was just down last week where we're putting in a next level of automation in robotics to take human workflow out of the building, unloading trucks as well. with robotic arms. And then we talked a lot about delivery and the opportunity, again, not with robotics, but with technology to continue this concept of ship from best location.

And this would be -- that's why we think that scale picture is so important because nobody has the set of assets that The Home Depot has between our stores our distribution facilities, our sales forces and our delivery assets. Over time, with the use of advanced technology we will be able to leverage ship from best locations.

So if there is a big order, we look at that customer, the customer profile, the geography, the assets and inventory positions we have in place real-time decisioning on where that should be fulfilled. Real-time optimization, are you optimizing for customer service because you know this is one of your best pros. And it is absolutely key to get that product delivered are you optimizing for inventory level.

You might take a little extra delivery cost you want to bleed some inventory down in this location? Or do you look at routing and what is going to be the quickest drive time and therefore, the lowest delivery cost. So all of that, again, not robotic, but certainly automation and machine learning and data science to how do you ship from best location satisfying the customer at the lowest cost, given all those assets.

Let's go to Max from TD Cowen.

Maksim Rakhlenko, TD Cowen. So it sounds like the expectation is maybe more trade credit and order management to be pretty scaled by the end of 2026. And then with that, I'm guessing that the outside sales force will get built out pretty quickly. So in the past, Ted, you gave, I think, a $1 billion revenue out of the flat beds. How should we think about the scaling of that $1 billion? Where do you think it can go over time? Just any parameters for us to think about.

So that was the number that Mike gave? I mean, clearly, we think this is a multibillion-dollar opportunity, $600 million pro space, $300 billion white space of those larger customers in their complex purchase occasions where they need these capabilities, right?

They want to point of contact with the sales force. They want to be built upon delivery et cetera. So it's a multibillion-dollar opportunity to get the share of that $300 billion. One thing is building the capabilities and building out the supply chain as Richard said, is largely complete. I mean that big build, you see the number of facilities we have. That's largely complete.

It's really a matter of awareness and adoption in repeat. And don't forget everyone now all these customers, that $600 billion space, it is being fulfilled by others right now. So as people become aware of our capabilities, give us trial in adoption, and we become the principal product supplier in that larger purchase occasion. That will take time.

So as Richard said, about sweating the assets, it's largely built out, it's go-to-market get people aware, get trial win that business. And over time, this will just continue to build and allow us to get the multiple billions out of that $300 million in a platform like SRS and GMS we briefly mentioned construction resources, those are great assets because that customer truly is using us on those platforms as a wholesale supplier. So as they know that's part of the Home Depot ecosystem, that's where you get the cross-sell opportunities and the acceleration of our organic efforts.

Got it. And then, Richard, on the cost side, what do you view to be the biggest gross margin efficiencies as you look to offset some of the mix pressures?

I missed -- would you just repeat that question?

We're out gross margin efficiencies, where do you see opportunities for cost outs just as you work to offset some of the pressure?

Well, I think a lot of it comes from the supply chain automation that Ted was talking about. I mean we have a track record of decades of -- I didn't mention that when I was talking about the previous decade, but [ John and Stephanie Smith ] over there were part of building the RDC network out, right? So we have a history of driving our supply chain cost down.

That's both upstream, meaning product to stores and downstream product to the job side of the home. So I think that's probably the largest area where you'll see productivity. And we -- at the same time, we've taken the stance of reinvesting that, right? I mean we are -- we want to be the customer's advocate for value. And so when you think about efficiencies and gross margin.

For the most part, we've held our assumption of relatively steady gross margin. We've had a little bit of a mix shift from SRS and GMS, but when you account for that, I think you'd say the expectation is steady. We let the customer benefit from productivity that we've generated. But really, we're generating productivity across the business. And Ann's team has done just a tremendous job.

If you think about where our major cost pools are they all have to do with moving product, right? I mean, it's either moving product upstream of the stores or moving product once they're in the stores to the Bay. And the level of enablement by AI in the stores has provided tremendous productivity. Again, a lot of which we've reinvested in the customer experience. But under all of it, under our expectation for operating profit growing faster than sales, there's a tremendous amount of productivity and reinvestment of that productivity.

Yes. Richard, you mentioned in your prepared remarks, the freight management tool which is a significant component as we think about go forward, how we drive productivity in the back end of our stores. We look at this productivity map what is the set of opportunities? What can we simplify, what can we eliminate and what can we automate? And in the simplification process, one of the things I spoke about is the fact that we've simplified so much of the core tasking that the MEG team can now absorb that task in from an efficiency standpoint.

There is so many other opportunities within our uses of labor that we say to ourselves, these are not customer-facing activities. And as we can continue to drive the levels of efficiency, whether it be in the back end of our stores, in what we call the old book, where we used to cut money, right, or in areas that we don't see benefit or value in the customer -- direct customer engagement that's what we continue to work through.

So still a ton of opportunity, especially on the back end from a point management standpoint, that work has just begun. But I am super proud of the team around using the machine learning and AI to drive the productivity across the stores we're in now met, who is like super, super talented and very, very efficient can start absorbing that task for us because of the levels of efficiency that we've driven.

Let's go to Chris from BNP.

All right. First question would just be, how do you think of leverage at this point in the cycle. By my estimates, you have about $38 billion of purchasing power at 3x leverage. You have a large competitor looking to do deals in this complex Pro space. So how do you balance the need to fill in gaps and be able to get an acquisition that you've been able to get, maybe you wait to deleverage? Just curious how you think about M&A from here and leverage.

You're talking about sorry, [indiscernible] you clarify that?

How do you think about leverage to do more deals? Like -- are you -- will leverage --

Yes, balance sheet leverage. Got it. We have a target that we've held for quite some time of being levered at 2x debt to [ EBITDAR]. That actually provides us room to be able to fund deals and SRS and GMS, which were really 2 of the largest deals we've done in our history, that financial flexibility allowed us to flex that ratio up but we do intend to delever back to 2x and hope to reach that towards, call it, the end of 2026. So that's our intention with respect to leverage.

Okay. And then on CapEx, like 2.5% of sales target, it sounds like stores will be constant. It sounds like the DC investments will slow doesn't seem that capital intensive on the branch cost per branch. So where's the differential go? Where are you ramping up investment to hold that 2.5% CapEx to sales ratio?

Well, certainly, we've ramped up stores as they've aged and then maintain that level, building new stores on this regular continuous basis, that was also a piece of the ramp-up. And then technology investments, you heard us talking a lot today about technology and machine learning and AI, et cetera. And so there's a step up in technology.

And the ramp down in supply chain didn't just happen during this year. In fact, it was -- over the last few years, that's ramped down. And then the -- as Ted says, the investment in the new stores and existing stores ramped up as an offset. So really, we have been on the kind of cusp of a steady state with respect to those categories for a while. And as Ted said, IT fills out the remainder of.

Okay. Let's go to Brian Nagel next.

Brian Nagel from Oppenheimer. So I have 2 questions. I'll just put them together and you can answer them separately. But the first question on the Pro business, and I think this is going to be a bit of a follow-up. But as we're thinking about the development of the business and what Home Depot is doing from a market share perspective, over time, will the margin profile improve? Are there scale benefits as the business grows?

And then second, I guess, more on the macro environment. In the presentation we talked today about home price declines in certain markets. Historically, home price declines have been a negative. But are you looking at that dynamic as we think about the macro backdrop for maybe '26 is maybe different this time that given the affordability issues out there, home price declines could actually be somewhat of a positive?

Well, I mean, it's a double-edged sword on the home price. As you say, it's a positive in that you'll get to equilibrium. It would be a near-term offset because people are very aware of the value of their home, you want to make a larger investment in your home as you see your market, if you're living in a city or a particular part of a city that home prices are going down, where we've seen a lot of delistings, for example, that people are pulling their homes off the market because they've seen the prices drop and they just don't want to sell at that price. So longer term, equilibrium is a great thing. shorter term, some near-term pain.

And I think that's what's part of the reason for '26, one of the reasons of concern is home price. When we say what's different in '26 versus '25. We've said for a long time, home price appreciation of all the things we track is one of the tightest correlation with sales. So in a year where more markets are potentially turning down, then that's part of the caution in the watch out for the potentially negative overall industry in '26.

In terms of the scale question in driving profitability, absolutely. I mean, as we said, we are the largest. We're scaled across North America. Obviously, our Home Depot store business, all the things we're building with our pro organic capabilities, SRS being one of the truly largest distribution companies and not just largest but multi footprint and all the different verticals that they play in, those businesses, the retail business and the wholesale business will definitely become more profitable with scale.

And we have time for one more question. Let's go to Peter Keith.

Peter Keith with Piper Sandler. So I'll follow up on Brian's question, just on the margin. So the pre-COVID EBIT margin was 14.5%, and today, you sit at 13%. Is there a world where we have a strong market recovery and you get back to that prior peak? Or conversely, maybe the enhancements with complex Pro and wholesale distribution are lower margin and therefore prevent that?

Well, I think, as Ted said, I'll take your question backwards. There's nothing preventing any part of our business from expanding margin. SRS has a history of expanding their margin over their 15-year history, and we certainly have that same. When you're comparing to 2019, you've got really kind of 2 things.

The first is just the mix of the acquired businesses, right? So you can think of if you combine SRS and GMS together on a pro forma basis, and you're not going to kind of see this anymore because it's embedded in our business. But that makes a 60 basis point difference, right? That's the mix impact of SRS. Then you look at what were outsized wage investments that we made through the period.

And I'll start with what we were dealing with, and I'll tell you where we stand, sort of 2022 beginning in '23, the entire market saw incredible pressure on labor retention. We weren't immune to that. We called it. We made really kind of 3 significant step-ups in wage at The Home Depot. We now feel great about where we stand. Retention and tenure are higher than they've been since pre-COVID, right?

And obviously, we'll always look to manage wage locally. But that, for the most part, is now settled, and we're in a great position. Just those 2 alone are significant impacts. And then third, I'd say is there was ramp-up alongside capital investment, as we said, you invest in IT, ramp up IT investment. You're going to have associated IT expense growing with it through that period, that was the case.

I think we are -- now when you look at the CapEx to sales intent, the relatively steady profile of our investment plan. That's why when we lay out the market recovery case, we do expect to grow operating profit faster than sales, which means margin expansion.

Okay. Helpful. And then lastly, just on the competitive environment. So we'll say we're kind of coming out of -- hopefully, coming out of a housing depression, we'll call it, the last 3 years.

And as the competitive environment, is it any different than the great financial crisis, where that pushed a lot of companies into bankruptcy and out of business, and it created this large share capture. Is it different now with fewer bankruptcies? Or is there more companies going out of business? And I'm curious both on the retail and as well on the wholesale distribution side?

I don't know if there's certainly nowhere near the bankruptcies on the individual homeowner or companies. I mean -- and that will influence the slope of this recovery when it starts, you can say on one hand, you could have a sharper slope because the consumer, the equity in their house -- there weren't as many bankruptcies in all the various distributors or Pros. But on the other hand, you weren't anywhere as deep of a trough to pull out of that you did in the GFC.

So those would be the 2 factors that we play off in our heads, which one will have the bigger impact on the slope of this thing. A, it wasn't as deep, and b, though, people are in a much better position with all this, we know pent-up demand on spend and loads of dry powder with equity in their homes and that will be the balance that we'll have to work through to ultimately determine what the slope looks like.

This concludes our question-and-answer session. Thank you for joining us today and for your interest in The Home Depot. And thank you, first and foremost, to our executive leadership team I would also like to thank the corporate events team and our production partners. And I'd like to give a huge shout out to my incredible Investor Relations team. [ Jaco, Rachel, Luke, Don, Michael, Stuart and Frank]. Thank you. This concludes our presentation today.

Greetings, and welcome to The Home Depot Third Quarter 2025 Earnings Call. [Operator Instructions] As a reminder, this conference is being recorded.

It is now my pleasure to introduce your host, Isabel Janci. Please go ahead.

Thank you, Christine, and good morning, everyone. Welcome to Home Depot's Third Quarter 2025 Earnings Call. Joining us on our call today are Ted Decker, Chair President and CEO; Ann-Marie Campbell, Senior Executive Vice President; Billy Bastek, Executive Vice President of Merchandise Inc.; and Richard McPhail, Executive Vice President and Chief Financial Officer. [Operator Instructions] If we are unable to get to your question during the call, please call our Investor Relations department at (770) 384-2387.

Before I turn the call over to Ted, let me remind you that today's press release and the presentations made by our executives include forward-looking statements under the federal securities laws, including as defined in the Private Securities Litigation Reform Act of 1995. These statements are subject to risks and uncertainties that could cause actual results to differ materially from our expectations and projections. These risks and uncertainties include, but are not limited to the factors identified in the release in our most recent annual report on Form 10-K, and in our other filings with the Securities and Exchange Commission.

Today's presentation will also include certain non-GAAP measures including, but not limited to adjusted operating margin, adjusted diluted earnings per share and return on invested capital. For a reconciliation of these and other non-GAAP measures to the corresponding GAAP measures, please refer to our earnings press release and our website.

Now let me turn the call over to Ted.

Thank you, Isabel, and good morning, everyone. Sales for the third quarter were $41.4 billion, up 2.8% from the same period last year. Comp sales increased 0.2% from the same period last year, and comps in the U.S. increased 0.1%. Adjusted diluted earnings per share were $3.74 in the third quarter, compared to $3.78 in the third quarter last year. In local currency, Canada and Mexico posted positive comps.

Our results missed our expectations primarily due to the lack of storms in the third quarter which resulted in greater-than-expected pressure in certain categories. Additionally, while underlying demand in the business remain relatively stable sequentially, an expected increase in demand in the third quarter did not materialize. We believe the consumer uncertainty and continued pressure in housing are disproportionately impacting home improvement demand. Today, we've revised our guidance for fiscal 2025, which Rich will take you through in a moment.

We remain focused on controlling what we can control. Our teams are executing at a high level, and we believe we are growing market share. We continue to invest across the business, supporting our associates and delivering the value proposition expected by our customers. In September, SRS completed the acquisition of GMS, a leading distributor of specialty building products, including drywall, ceiling and steel framing related to remodeling in construction projects. GMS further enhances SRS' position as the leading multi-category building materials distributor, bringing differentiated capabilities, product categories in customer relationships that are highly complementary to SRS' existing business. We could not be more excited to welcome GMS to the family and look forward to bringing a truly differentiated value proposition to our Pro customers.

We're excited to see many of you in person in a few weeks at our investor conference, the New York Stock Exchange on December 9. We will update you on our strategic initiatives, our unique positioning in the marketplace, our investments and the traction we are seeing with our customers as we continue to position ourselves to win market share in both the near and long term.

In closing, I would like to thank our store associates, merchants, supply chain teams and vendor partners who continue to take care of our customers and execute at a high level.

With that, let me turn the call over to Ann.

Thanks, Ted, and good morning, everyone. Our associates did an incredible job focusing on our customers and delivering exceptional customer service in our stores during the quarter. We continue to lean in on initiatives that help our associates do their jobs more effectively while also driving productivity in our operations. I'm going to highlight our progress across a number of initiatives that have helped improve the associate experience and are resulting in a better customer experience and increased customer satisfaction.

Last year, we rolled out our [ freight flow ] application to all our stores, which has improved our freight processes and driven efficiency in our operations. This initiative has significantly improved our cartons per hour metric resulting in greater efficiency in our onload and packout process. We also continue to focus on-shelf availability and through computer vision and [indiscernible] we have reached record in-stock and on-shelf availability levels, Lastly, our faster fulfillment efforts leveraging both our stores and distribution centers that you've heard about over the last few quarters have driven an over 400 basis point increase in our customer satisfaction scores.

In addition, we continue to focus on our Pro ecosystem, maturing the new capabilities we have built for Pros working on complex projects while enhancing the tools we have to serve Pros. We are pleased with the progress we are seeing as our customers engage with our capabilities. There are two new tools we have deployed over the last several months that help us differentiate our offering. The first is a new project planning tool that we launched in September, which allows our Pros to create and manage material lift and track orders and deliveries. The second tool, blueprint takeoffs, will transform the way Pros plan and prepare for their projects. This new tool leverages advanced AI and proprietary algorithms to deliver accurate blueprint takeoffs and material estimates in record time.

Both can then quickly and easily purchase all materials they need for their project through The Home Depot, simplifying this complex process by going through a single supplier. This technology replaces a manual intensive process that took weeks to complete increase in accuracy and reliability. Adding this advanced technology to our ecosystem of capabilities to better serve the Pro working on complex projects will further enable us to be the one-stop shop for all project needs from initial planning to material delivery, saving [ our ] Pros time and money. We look forward to seeing you in a few weeks in New York to provide a holistic view of how our full ecosystem is resonating with our Pros and allowing us to gain traction and win in the market.

With that, let me turn the call over to Billy.

Thank you, Ann, and good morning, everyone. I want to start by also thanking all of our associates and supplier partners for their ongoing commitment to serving our customers and communities.

As you heard from Ted, the underlying demand in the quarter was relatively similar to what we saw in the second quarter. However, our results were below our expectations, largely due to a lack of storms relative to historic norms which most notably impacted areas of the business such as roofing, power generation and plywood to name a few.

Turning to our merchandising department comp performance for the third quarter, 9 of our 16 merchandising departments posted positive comps, including kitchen, bath, outdoor garden, storage, electrical, plumbing, millwork, hardware and appliances. During the third quarter, our comp average ticket increased 1.8% and comp transactions decreased 1.6%. The growth in comp average ticket primarily reflects a greater mix of higher ticket items, customers continuing to trade up for new and innovative products, as well as modest price increases. Big ticket comp transactions for those over $1,000 were positive 2.3% compared to the third quarter of last year. We were pleased with the performance we saw in categories such as appliances, portable power and gypsum. However, we continue to see softer engagement in larger discretionary projects where customers typically use financing to fund renovation projects.

During the third quarter, both Pro and DIY comp sales were positive and relatively in line with one another. We saw strength across Pro-heavy categories like gypsum, insulation, siding and plumbing. In DIY, we saw strength across our seasonal product offerings, including live goods, hardscapes and other garden products.

Turning to total company online comp sales, sales leveraging our digital platforms increased approximately 11% compared to the third quarter of last year. We're excited about the continued success we're seeing across our interconnected platforms, our faster delivery speeds of resonating with customers and driving greater engagement and sales. We know that as we remove friction from the experience, we see incremental customer engagement, leading to greater sales across all points of interaction.

During the third quarter, we hosted our annual supplier partnership meeting, where we focused on how we will continue to work together to bring the best products to market, deliver innovative solutions that simplify the project, and offer great value with best-in-class features and benefits. At the event, we recognized a number of vendors across categories who continue to transform the industry with the innovation they bring to our customers on a daily basis. They include [ Leaderson ], [ Cover Torque ], [ Feather River ], [ Milwaukee ], [ RYOBI ], [indiscernible] and many more. We are proud of the innovation and partnership that our suppliers bring to The Home Depot, and the value we're able to offer both our Pro and DIY customers.

As we turn our attention to the fourth quarter, we're looking forward to the excitement we will bring with our annual holiday, Black Friday and Gift Center events. In our Gift Center event, we continue to lean into brands that matter most for our customers with our assortment of Milwaukee, RYOBI, [indiscernible], DEWALT, [ Rigid ], [ Diablo ], Husky and more. We'll have something for everyone, whether it's our wide assortment of [ cordless ] RYOBI tools for Milwaukee hand tools.

And in appliances for Black Friday, we have exciting offers on LG, Samsung, [ Bosch, Whirlpool, GE and Frigidaire ]. Our assortment includes multiple exclusive products like LG stainless steel front store refrigerator with craft ice, and [indiscernible] new gallery dishwasher with a wash cycle time of only 50 minutes. This quarter, I'm also excited to announce the addition of [ PGT ] Windows to a wide assortment of exclusive retail brands, including American Craftsman and Anderson windows. PGT's impact-resistant windows are engineered to meet some of the highest performance standards in the industry, reducing storm damage risk, providing energy efficiency, UV protection and sound reduction. And they will be exclusive to The Home Depot in the big box channel.

Our merchandising organization remains focused on being our customers' advocate for value. This means continuing to provide a broad assortment of best-in-class products that are in stock and available for our customers. It is the power of our vendor relationships, coupled with our best-in-class merchant organization that allows us to offer our customers the best brands with the most innovation to solve pain points, increase functionality and enhance performance at the best value in the market.

With that, I'd like to turn the call over to Richard.

Thank you, Billy, and good morning, everyone. In the third quarter, total sales were $41.4 billion, an increase of $1.1 billion, or approximately 3% from last year. Total sales include approximately $900 million from the recent acquisition of GMS, which represents approximately 8 weeks of sales in the quarter.

During the third quarter, our total company comps were positive 0.2%, with comps of positive 2% in August, positive 0.5% in September, and negative 1.5% in October. Comps in the U.S. were positive 0.1% for the quarter with comps of positive 2.2% in August, positive 0.3% in September and negative 1.7% in October. For the quarter and in local currency, Canada and Mexico posted positive comps.

In the third quarter, our gross margin was 33.4%, flat compared to the third quarter of 2024, which was in line with our expectations. During the third quarter, operating expense as a percent of sales increased approximately 55 basis points to 20.5% compared to the third quarter of 2024. Our operating expense included transaction fees related to the acquisition of GMS, but otherwise were in line with our expectations. Our operating margin for the third quarter was 12.9%, compared to 13.5% in the third quarter of 2024. In the quarter, pretax intangible asset amortization was $158 million. Excluding the intangible asset amortization in the quarter, our adjusted operating margin for the third quarter was 13.3%, compared to 13.8% in the third quarter of 2024.

Interest and other expense for the third quarter was $596 million, which is in line with our expectations. In the third quarter, our effective tax rate was 24.3%, compared to 24.4% in the third quarter of fiscal 2024. Our diluted earnings per share for the third quarter were $3.62, compared to $3.67 in the third quarter of 2024. Excluding intangible asset amortization, our adjusted diluted earnings per share for the third quarter were $3.74, compared to $3.78 in the third quarter of 2024. During the third quarter, we opened 3 new stores, bringing our total store count to 2,356. At the end of the quarter, merchandise inventories were $26.2 billion, up approximately $2.3 billion compared to the third quarter of 2024 and inventory turns or 4.5x, down from 4.8x last year.

Turning to capital allocation. During the third quarter, we invested approximately $900 million back into our business in the form of capital expenditures, and we paid approximately $2.3 billion in dividends to our shareholders. Computed on the average of beginning and ending long-term debt and equity for the trailing 12 months, return on invested capital was 26.3%, down from 31.5% in the third quarter of fiscal 2024.

Now I will comment on our outlook for fiscal 2025. Today, we are updating our fiscal 2025 guidance to include softer-than-expected results in the third quarter, continued pressure in the fourth quarter from the lack of storm activity, ongoing consumer uncertainty and housing pressure, as well as the inclusion of the GMS acquisition into our consolidated results. For fiscal 2025, we expect total sales growth of approximately positive 3% with GMS expected to contribute approximately $2 billion in incremental sales, and comp sales growth percent to be slightly positive compared to fiscal 2024.

Our gross margin is expected to be approximately 33.2%. Further, we expect operating margin of approximately 12.6% and adjusted operating margin of approximately 13%. Our effective tax rate is targeted at approximately 24.5%. We expect net interest expense of approximately $2.3 billion. We expect our diluted earnings per share to decline approximately 6% compared to fiscal 2024, when comparing the 52 weeks in fiscal 2025 to the 53 weeks in fiscal 2024. And we expect our adjusted diluted earnings per share to decline approximately 5% compared to fiscal 2024, when comparing the 52 weeks in fiscal 2025 to the 53 weeks in fiscal 2024.

We plan to continue investing in our business with capital expenditures of approximately 2.5% of sales for fiscal 2025. We believe that we will grow market share in any environment by strengthening our competitive position with our customers and delivering the best customer experience in home improvement.

Thank you for your participation in today's call. And Christine, we are now ready for questions.

[Operator Instructions] Our first question comes from the line of Simeon Gutman with Morgan Stanley.

My first question is more short term on the fourth quarter. So when you guided for the full year after the second quarter, we didn't have GMS in the numbers. Now we do. And then we now know your third quarter came in a little light, and that the fourth quarter may be a little lighter on revenue as well. So there's some deleverage.

We're having a tough time getting to the full amount of, call it, EBIT dollar shortfall, because GMS looks like they made money last year. Are there any expenses that are tied to it? Or how do we think about the deleverage?

Yes. Simeon, thanks for the question. I think you could look at it two ways. Let's talk about fiscal year and then let's talk about Q4.

So fiscal year, as you know, we've revised our guidance by 40 basis points from 13.4% adjusted operating margin to 13% operating margin. The walk there, let's talk about the most significant item, which is GMS, the inclusion of GMS in our results. If you take their likely impact to 2025, and you add the transaction expenses to it, you're basically at 20 basis points of year-over-year impact to operating margin. You then take into account the decrease in our comp sales from one comp to slightly positive.

And then we -- so that assumption would have obviously deleverage that we've spoken of previously. And then with respect to SRS and its impact. First, SRS continues to perform extremely well. There is significant pressure in the roofing market. We know that shipments are down double digits from the absence of storm activity this year. SRS actually comped flat for Q3. And so we think that they are taking significant share. But as our expectations have weakened slightly for them in the full year, rather than seeing them grow at mid-single digits, they're likely to grow low single digits.

You do some see some deleverage in SRS in the supply chain and in OpEx. And so you add those together and get your revision to the fiscal year guide. And really, you just add to that if you're talking about Q4, you have all the same dynamics, but let's not forget, you're comparing Q4 last year has 14 weeks of expense. Q4 this year has 13 weeks of expense. And so you've got 50-ish basis points of operating expense deleverage in the quarter. So hopefully, that will help you with the walk.

Yes, that helps a lot. And then a follow-up. You mentioned on this call and in the release that there was an expectation of increased or improving demand. I guess, for the remainder of the year at one point. Was that an expectation based on housing or an expectation that there would be storms? And if there was any volatility related to government shutdown, do you have enough time looking backwards since the reopening that there's been an improvement in how the consumer is behaving.

Yes, Simeon, let me step back and just paint a broader picture of what we're seeing with the consumer in our sector. Our comps definitely slowed as the quarter progressed, but great work by the team to register the positive comp for the entire quarter. And as we said, the primary driver of that sales pressure was the lack of storm activity in the quarter. We don't plan per storms per se, but there's always some weather impact in the baseline. And given last year, a pretty significant storm activity in this year, truly zero. There was no storm activity this year. So we saw that most acutely in October. That was the single heaviest impacted month, and that's where, as Richard called out, the comp progression return negative in October.

And then you talked about the overall economy in housing, we did expect to start seeing some pickup in demand in the second half of the year. And this wasn't just the calendar dynamic of things will be better in the second half. We're expecting interest rates and mortgage rates to come down, which they did, that would have been some assistance to housing. But we really just saw ongoing consumer uncertainty and pressure in housing that are disproportionately impacting home improvement demand.

I think the good news is the team, as I said, is executing at a very high level, and we believe we're taking share. And if you adjust for the storm activity, our Q3 comp, the underlying business comp, was essentially the exact same as Q2. In adjusting, again, for storm and weather, call that underlying business to be about a 1% comp in each of Q2 and Q3.

So now here we are going into Q4, and we're going to see even more quarter-over-quarter pressure from the storm activity. So again, there's nothing that's happened this year. The storm activity and the rebuild and repair continued into Q4 last year. So we'll have even more storm pressure year-over-year in Q4. And then we just don't see the catalyst to increase that underlying storm adjusted demand in the market. So it's certainly a very interesting consumer dynamic out there.

On the one hand, you look at certain economic indicators and you say, geez, things are pretty good. You look at GDP, you look at PCE, those are both strong. But on the other hand, what's impacting us and home improvement is the ongoing pressure in housing, in incremental consumer uncertainty. So take housing. I mean, housing has been soft for some time. We all know the higher interest rates and affordability concerns. But what we're seeing now is even less turnover, the housing activity is truly a 40-year lows as a percentage of housing stock. I think we're at 2.9% turnover. And then home prices have started to adjust in even more markets over this past quarter.

And then when you look at the consumer, what's going to spark the consumer? We still believe we have one of the healthiest consumer segments in the whole economy. But again, the economic uncertainty continues largely now due to living costs, affordability's a word that's being used a lot. Layoffs, increased job concerns, et cetera. So that's why we don't see an uptick in that underlying storm adjusted demand in the business.

So as I said earlier, we're going to keep controlling what we can control, support our associates and deliver just a great value proposition for the customer, and I believe we took share in Q3, and year-to-date this year, and do the same thing in Q4.

Our next question comes from the line of Zack Fadem with Wells Fargo.

Wanted to start on the average ticket. I guess, any call-outs on commodities versus same-SKU inflation? And then with last quarter ticking down on promo, curious how Q3 played out, and whether you'd expect the industry to be more or less promotional this Q4?

Zack, it's Billy. Thanks for the question. As it relates to ticket, as we've talked about on the few calls, I mean we've continued to see customers trade up for innovation. In fact, we really haven't seen any trade down that we haven't spoken about in previous calls as it relates to that. So a modest increase in ticket, but most notably, that was from people, innovation and things in the marketplace that we've seen.

As it relates to the promotional activity, it's really consistent year-over-year, both in Q3 and Q4. And as Ted mentioned, the fundamental demand in our business, while it didn't increase certainly was very consistent with what we saw in Q2 outside as we mentioned, in the storm impact. So from a fundamental standpoint, feel very good about that and continue to see customers engage projects, as I mentioned, they're going to continue to have pressure where they're financed. But from a promotional activity standpoint, it's really a similar environment than it was in really for the balance of the year, and certainly as it relates to Q4 a year ago, it's a similar environment for us as well.

Got it. And then, Richard, a couple of follow-ups on GMS. First of all, on operating expenses. Could you help us understand what's onetime in terms of impact transactions, et cetera, on Q3 and Q4? And then on the inventory growth, up about 10%, any color you can offer on how much is GMS versus underlying volume versus pricing?

Sure. You can think about the GMS transaction fees is about 5 basis points of margin to the year, or 5 basis points of expense when you put it. About 15 basis points for the quarter. Obviously, Q3 is one of our larger quarters. And you can think of the impact is about $0.05 of EPS for the year for GMS transaction fees, and those all occurred in Q3.

With respect to the inventory, inventory increases reflect, principally, the inclusion of GMS now in our balance sheet. And the fact that we've leaned into investments, in particular investments with respect to hitting our speed promise. So we've seen fantastic results from improving our speed and reliability of delivery over the last year. That's something we've leaned into. We have our DFC network, which we think is unmatched in our market. And as we see results from it, and obviously, this quarter, you saw an 11% comp online, we're going to continue to lean into that investment. So for the most part, it's investments in the business.

Our next question comes from the line of Michael Lasser with UBS.

Given all the comments from this morning, [indiscernible] question, can home improvement demand recover without some assistance from either an increase in underlying housing activity or a reduction in interest rates? And how should this faster the market's expectation towards the recovery, or potential recovery in 2026?

Thanks, Michael. We've talked about all the different drivers of demand in our segment. And there are leads and lags in all of them, and we've clearly called out over time the most statistically relevant would be home price appreciation and household formation and housing turnover. Those three right now are pressured for sure.

But we also know that we've more than worked our way through the pull forward of the COVID years. And there are many industry reports and calculations of now under spend per household. So on one hand, we're looking at something as much as a $50 billion cumulative under spend in normal repair and remodel activity in U.S. housing. On the other hand, we have less turnover and home price appreciation. So that tension is going to have to balance itself out as we work through the rest of this year and into next year.

But fundamentally, our job is to put great value propositions in front of the customer and take share in any environment. So can The Home Depot grow? The answer is yes. Will the industry have some shorter-term pressures with turnover in home price? Yes, as well.

My second question is, as The Home Depot has taken a significant number of big steps over the last few years to gain market share, particularly in the Pro segment, has The Home Depot increased its fixed cost structure such that it's now experiencing deleverage as sales are under pressure, but this can act as a significant tailwind to the earnings outlook as sales improve?

Yes. I mean you're right, Mike. We have had a number of big steps on Pro. It's -- we've talked about the size of the overall home improvement TAM at $1-plus trillion and evenly split between Pro and consumer, and how strong we've always been in both sectors out of our stores, the Pro and the consumer. But identified real opportunity to bring increased value proposition to that Pro space by building out wholesale [indiscernible] type capabilities to capture more share of wallet with that customer. And that's what we've been doing, and we'll talk a lot about that more in a few weeks in New York, but we're very, very happy with all the initiatives and the organic investments we've made to build out those capabilities.

And then we've augmented that with two acquisitions very, very strong wholesale platforms with each of SRS [ and ] GMS. Your question specifically on fixed cost structure. What's interesting, we've mentioned this several times, the organic effort is reasonably asset light. This -- the -- regardless of whether we lease our DCs or not, the capital deployed in those DCs is first and foremost for general store replenishment. It's an added benefit that we're able then to deliver to the customer out of those buildings.

And as Richard said, the speed equation is a flywheel that works and all our investments in our direct fulfillment centers, regardless of what we're doing with the Pro, that's to serve all customers and increase the speed, which we have done very effectively. And then all the other related operating costs, we have variable incentive pay structures for our outside salespeople. We lease trucks, and we add trucks and take trucks away from markets as volume ebbs and flows through the season. So really other than an IT spend, which is modest investment in the scheme of things, there's not been a lot of incremental fixed cost put into the business to support the Pro organic initiatives.

Our next question comes from the line of Christopher Horvers with JPMorgan.

So I wanted to follow up on the implied 4Q operating margin question. It looks like you're saying about 10.3%. Did you say that 50 basis points of that was the 53rd week lap? And is there anything like unique that we should think about that this is not -- this is or is not the right level to start to think about building the business as we look to the out year? So for example, 53rd week lap, or perhaps the seasonality of the SRS and GMS business structurally changing the normal flow of operating margin over the year?

I would -- yes, thanks, Chris. I would use our full year guide as the appropriate jumping off point, I think Q4 has a couple items of noise. The first was the 53rd week. The second actually is the shape of the business. And if you look, you can actually see, for instance, the public filings of GMS when they were a public company and see the Q4, or rather our Q4, is a significant low point from a volume perspective.

That's true for SRS as well. And so SRS and GMS see seasonal swings that are greater than Home Depot you're going to just see that amplified if you hold Q4 in isolation. And so that's why I would really point you to the full year as the right jumping off point for your modeling.

That's super helpful. I mean if you step back about...

And the 53rd week is a year-over-year contract. So it doesn't impact your 2025 numbers, but it does impact the year-over-year.

Got it. Makes sense. If you think about this quarter, I mean if you look at the monthly basis, even with the really tough weather/hurricane driven compare in October. Maybe you also look at the last -- the first 3 quarters of the year. The 2-year trend seems to be improving on the line, which points to replacement cycle demand and maybe some pricing and just life moves on. I guess -- and then there's some research out there that points to maybe the consumer is waiting for the full effect of the head.

We have a couple of meetings coming up and you had all this noise with a government shutdown that impacted even retailers that sell milk and eggs, and [ take share ] every day. So why wouldn't we think that the launch point into 2026 is, sort of one, or if not better, than this 1%, sort of, underlying demand? Just because uncertainty goes away, full effect to the Fed, housing stock ages and life moves on and replacement cycle demand continues to build.

Yes. And Chris, another positive add. There'll be more robust tax returns and the tax rates going into effect in '26. So yes, there is a positive story there. But again, the underlying 1% that is what it was. And this ongoing consumer uncertainty we're talking about and specifically housing turnover and now price, those are near-term and newer phenomenon.

Let me -- Chris, I mean I'll just circle back. I was focusing on your question in context of Q4 being a jumping off point and thinking about 53rd week. Let me add something, though, when you pro forma GMS, we do need to take that into account. So on a pro forma basis, recall, we've sort of guided you to within The Home Depot numbers now with SRS included, SRS changes our margin profile by about 80 basis points of gross margin and about 40 basis points of operating margin.

GMS, which was about half the size of SRS, is about half the impact. So you've got a pro forma, this is not fiscal year, but a pro forma impact of about 40 basis points of GMS and about 20 basis points -- and about 20 basis points of operating margin for GMS. So 40, 20. You add those together, you roughly have a change in our profile with both of them together of 120 basis points of gross margin and 60 basis points of operating margin.

Now when you're talking fiscal year 2025, Obviously, we have some wonkiness in the comparison periods. We've owned SRS for a full year of 2025, but only on a partial year in 2024. We owned GMS for about 5 months in 2025, and own them for no months in 2024. So I'm just going to avoid all the steps in the math and tell you on a fiscal year perspective, you've got about a 55 basis point impact to gross margin year-over-year, reflecting the ownership of both SRS and GMS, and about a 35 basis point impact to operating margin mix, reflecting the year-over-year comparison of those ownership periods of SRS and GMS.

We'll clarify this more just one more time when we move forward and in the future talk about future years. But hopefully, that gives you a little bit more clarity. So I do want to put an asterisk. The jumping off point is our full year guidance, but you also have to include that comparison, or rather the full year impacts of GMS next year.

Right, offset by a tick of transaction fees?

That would be correct. Yes.

Our next question comes from the line of Zhihan Ma with Bernstein.

I wanted to follow up on the complex Pro and GMS side. So firstly, a short-term question, the $2 billion contribution to sales from GMS this year, I think if we do the math based on the reported numbers last year, kind of implies a high single-digit percentage decline on a year-over-year basis. I don't know if I completely got the math right? If that's true, how much of that is macro weakness versus underlying [ CR ] dynamics? And is there any additional color you can provide on that underlying market?

So basically, you're owning it for a quarter plus 8 weeks, and you're heading into the lowest quarter of the year for GMS' fiscal year. There was also weather impact Home Depot, SRS and GMS. No one was immune to the broader weather impacts in the market. And so $2 billion is an approximation. We know that GMS continues to take share. We continue to take shares in enterprise and particularly in all of GMS' categories, and we feel great about that business going forward.

Got it. And then a long-term question to your point about the current margin dilution impact from the acquisitions. Is there a long-term argument that as you further consolidate, assume if you further consolidate in the complex Pro space, is there a path for you to structurally improve or recover your margins as you start to gain more [indiscernible] power versus suppliers?

Well, there's structural differences in the margins of the wholesale business in retail. I mean, at the highest level, retail would have higher gross and lower operating cost in the inverse with wholesale. Of course, as we drive synergies between the two platforms, and the most important synergy is the cross-sell and the value proposition to the Pro, we'll be able to leverage incremental sales in both retail and wholesale platforms to leverage the businesses and, of course, just operating efficiencies across a larger scale business, we'll be able to drive efficiencies as well.

But the fundamental difference of wholesale margin structure and retail margin structure would be the case going forward. Those wouldn't dramatically change.

Our next question comes from the line of Seth Sigman with Barclays.

I had a couple of follow-up questions. Just first on transactions slowed while ticket accelerated this quarter. Just curious, how do you read that? Are there any signs of elasticity? Maybe just elaborate on price changes that you made in the quarter? Or is the slowdown in transaction just really storm related?

Yes. Thanks, Seth. It's Billy. I'll answer your last question first. As it relates to the transaction that was really related strictly to the storm impact that we called out.

As I mentioned, in our Q2 call after some policy changes were made around tariffs, we would take some moderate price moves with the entire strategy to make sure we protected the project. And so as it relates to elasticity, it's a little early, and then you couple that with a lot of dynamics in the marketplace over the last 60 days, 90 days since our last call, it's a little early to say how much of that was going to -- the elasticity piece will play out.

I'm thrilled with the work that the team has done. If you go into our stores right now and look at Gift Center and all the value that we have there, and certainly with our holiday program, same thing. So we're watching that. Again, our entire goal was to project the project. And it bears also to point out that over 50% of our inventory is not part of tariffs and it's obviously sourced domestically. So we'll continue to watch that and look forward to the Q4.

Okay. And then just to follow up on some of the demand comments today and what seems like a more cautious view on the consumer, I'm just trying to figure out how to reconcile that with big ticket still outperforming? You've had a few quarters of big ticket being positive that continued this quarter. And I guess just based on what you've seen historically, should that be a leading indicator for big projects that have still been pressured? How do you think about that?

Well, I mean, you pointed out correctly and in my prepared comments, I talked about big ticket transactions over $1,000, or positive 2.3%. But I wouldn't read into that from a project standpoint. Think about appliances. Think about power tools, and some of those pieces. Those are individual items as we've kind of talked about that metric in the past, versus more of the project-oriented pieces that customers are still challenged with based on all the things that we talked about earlier.

I think some of that -- some of the big ticket as well, we've called out, there was pressure on commodities overall. But some of that big ticket is the success in our Pro initiatives. I mean the managed accounts, the activities that [indiscernible] and team are driving to capture more share of larger pro complex purchase. That is also driving that. So it's not so much that it's an indicator of demand as it is an indication of our taking share in bigger ticket Pro oriented project.

Our next question comes from the line of Chuck Grom with Gordon Haskett.

There's a lot of talk about a [ K-shaped ] economy right now, but we're starting to see more evidence of job losses for white collar employees. So I guess I'm curious when you look at your data, is there anything you see that supports more fatigue in your upper income customer base? And I guess as a follow-up, anything regionally that you'd call out over the past couple of months?

Well, I think that regionally, the most acute difference, again, is the storm and weather patterns. On the larger, the higher income cohort, we don't see anything specific. As Billy said, there has not been a lot of trade down and we've talked in the past. Things like countertops, there's been some trade down, but we have still not seen trade down across the broader assortment in the store.

If there's an indication of maybe some fatigue in taking on bigger projects, we have seen Pro backlogs and larger backlogs start to diminish a little bit. So our Pros are reporting months that they're booked out. As we know some time ago, you couldn't find a Pro. And then they all had full books and we're seeing a little softening in larger project backlog. I can't say we've tied that directly to an income cohort, so we've definitely seen the dynamic.

Okay. And then just, Richard, can we just double click on the opportunity to improve the margin structures of both GMS and SRS? It sounds like 35 basis points of pressure this year. You probably have some wrap of that into '26. But just like broader picture over the next few years, I mean, how should we think about the improvement line for those 2 businesses?

Well, we don't like to separate them out. While they do operate independently, as Ted said, the name of the game here is synergies and synergies in the form of cross-selling. And so I think the leverage in the businesses is going to be a function of how we create a differentiated value proposition across the entire enterprise, including SRS and GMS.

So look, SRS, the combined entity is an engine for growth for The Home Depot. And so we're just getting started. So I wouldn't put a formula on it. But it's all going to be a function of how fast we can drive cross-sell.

Our next question comes from the line of Steve Forbes with Guggenheim.

Maybe, Richard, on the idea of cross-selling, I would love to sort of hear high-level thoughts on -- I don't know if you can like rank order how you guys see the cross-selling opportunities to get today now that GMS is integrated. Sort of what are you sort of building the business for from a cross-selling standpoint as we head into next year? Like rank order the opportunities would be great?

Yes. I mean, it's [ Mike ] here. Thanks for the question. We see just from the relationships that have already been established between the outside sales force that we've got, we're here within Home Depot, combined with the sales forces that they have originally with SRS and now with GMS, there is account handoffs that happened.

So a great example, recently, with GMS engaged in a large roofing sale on a property. The customer was looking for much more in terms of product, in terms of whether it be framing, flooring and more. And that relationship than that SRS introduced to The Home Depot outside sales force to come in and sell that engagement to the contractor work quite successful. And that's just one example of many that have happened, and they happen both ways. Whereby the Home Depot sales organization recognizes a large roofing opportunity that they can pass over to SRS, or a large drywall opportunity that they can pass over to GMS. And those engagements are happening on a daily and weekly basis.

And then just a quick follow-up. I was hoping to maybe explore the branch growth opportunity across SRS, DMS and heritage. So I don't know, Ted, if you can provide a current update on branch counts across the various assets?

And then -- and then like what's the right way to think about or think through the out-year branch growth opportunity? And I don't know if you can, sort of, talk about like what's the end state as you see it today, versus the [ 1,200 ] you have today? How do we sort of think about the footprint evolving over the next 3, 5 or so years?

Yes. We'll certainly go into a lot more detail in a few weeks. But the model that SRS deploys is very similar to GMS that they will -- they'll drive organic comp growth through existing branches. They open greenfield branches, and then they'll focus on tuck-in customer list expansion-oriented acquisitions. And they've been doing that quite successfully on the branches. Think of SRS, GMS 40 to 50 branches a year. And they've been sort of running at that pace since we acquired SRS. And then they've done a handful of little tuck-in acquisitions. And again, these can be a one branch, $5-ish million acquisition, or a smaller regional $30 million, $40 million, $50 million a couple of few branch operations. So it's going really, really well, and we see that continuing a key part of their business model.

And I mean, just to -- it's not just about our plans, it's actually happening right now. If you talk about our noncomp sales, putting new stores and new SRS branches together, you've got about 0.5 point of sales growth driven by those two investments. And so we're thrilled with that.

Christine, we have time for one more question.

Our final question will come from the line of Steven Zaccone with Citi.

I wanted to follow up on the storm impact. So it sounds like it was 80 basis points for the third quarter, pressure to same-store sales. How large will that be in the fourth quarter? And then we should be mindful that that's also a headwind to think about in the first half of next year?

Well, thanks. As Ted said, the underlying demand for the business was sort of similar Q2 to Q3. If you talk about storm Q3 to Q4, we absolutely are lapping strong results, in fact, even slightly higher sales last year in Q4 than in Q3. Let's call it relatively even. So let's say, you basically -- if you've got underlying minus the storm impact, you've got pretty much similar run rates for Q3 and Q4.

Okay. Understood. And then your comments on the housing pressure, how does that inform you maybe near to medium-term outlook for SRS and GMS, right? Like these are new assets for Home Depot. So should we think that original expectation of mid-single-digit growth for SRS stepping down to low single digits, is that kind of a run rate we should consider for the near to medium term?

I mean I wouldn't say that. We'll, again, talk more about this in a few weeks. But the first thing to remember is SRS is much more in the reroof than new construction. So they're 80-plus percent reroof. So yes, they're 15%, 20% of the business that goes into new construction is impacted. But the fundamental business is reroof activity. Again, which is why it's disproportionately impacted with storms, particularly in their home and biggest market, which is Texas, which is by far, we think of hurricanes, we think of hail and other wind events. There was none such in 2025.

So no, we look at SRS is a long-term mid-single-digit grower. And this is principally a storm impacted dynamic that's taken them down to flattish right now. But as Richard said earlier, we think roofing shipments, you can see this [ at the ] reported data, roofing square shipments into the market are down mid-teens and SRS was flat. So clearly taking share.

Ms. Janci, I'd like to turn the floor back over to you for closing comments.

Thanks, Christine, and thank you all for joining us today. We look forward to speaking with you at our investor conference on December 9.

Ladies and gentlemen, this does conclude today's teleconference. You may disconnect your lines at this time. Thank you for your participation, and have a wonderful day.